GRAND HYATT DUBAI RESORT & WATERPARK

Beautiful hotel with excellent facilities. Staff were very freindly and attentive to all our needs. Calvin and his team went above and beyond for us at breakfast and even surprised us with a farewell cake which was a beautiful gesture. Will definitely come back again to stay in the future and would highly recommend to others. Spa facilities were excellent too.

We spent an extended stay at Grand Hyatt Dubai and came away genuinely impressed. From check-in through departure, the team consistently made us feel at home. On our first night we asked for a mattress topper, and it was delivered within minutes. It was a small request, but the speed and professionalism with which it was handled set the tone for the rest of our stay. The water park was a huge success with our son, who spent hours there every day. It added a lot to what was already a very enjoyable family vacation. The breakfast and dinner teams deserve particular recognition. Service was consistently attentive, friendly and efficient, without ever feeling forced. More broadly, every interaction - from the doormen to housekeeping - was warm, genuine and welcoming. It's rare to find such consistency across an entire property. Thank you to everyone at Grand Hyatt Dubai for making our stay so enjoyable. We'll certainly be back.

This is one of the best hotel that we’ve been. All the staff are friendly and accommodating. Such a lovely hotel with many of restaurants inside and you can see a live peacock. And we also love the waterpark. It was very clean and organized.

We had an amazing stay at Grand Hyatt Dubai and highly recommend this hotel to anyone visiting Dubai. Everything exceeded our expectations. The rooms were spacious, spotless, and cleaned to a very high standard every day. The service throughout the hotel was exceptional—every staff member was friendly, professional, and always happy to help. The breakfast was outstanding, with a huge variety of fresh and delicious food. A special thank you to the breakfast team—Mayank, Rizan, Rajeev, and Kajol—for their warm hospitality, kindness, and excellent service. They made every morning a wonderful experience. The facilities are excellent, including the beautiful swimming pools, the water park, the relaxing spa, and the well-maintained gardens. Everything is clean, organized, and designed to make your stay enjoyable. Overall, Grand Hyatt Dubai offers outstanding value, excellent hospitality, and a true five-star experience. We would definitely stay here again and highly recommend it to anyone looking for a perfect hotel in Dubai.

What a pleasure it was to return to the Grand Hyatt Dubai after 12 years, this time to celebrate our 10th wedding anniversary with our son. From the moment we arrived and were welcomed by the outstanding valet team until the moment we reluctantly departed, every aspect of our stay reflected true five-star hospitality. Our room was immaculate and offered every luxury you could imagine. The hotel itself is spectacular, and having not only an entire water park but also a wonderful collection of pools made our stay even more enjoyable, especially with our son. While the facilities are exceptional, it was the people who made this stay so extraordinary. The team at Marketplace Restaurant didn’t just serve us breakfast and dinner each day—they genuinely got to know us. They remembered our preferences, took an interest in our daily adventures, always tried to seat us at our favourite table (or more accurately, our son’s favourite!), and made us feel less like guests and more like family. Nothing was ever too much trouble. I’ve reviewed hundreds upon hundreds of hotels, restaurants and attractions around the world, so I don’t say this lightly: this was quite possibly the finest hospitality we’ve ever experienced. I’d like to personally thank Roman, Asmi, Michael, Kajol, Pritam, Piya, Mohit and Sonam. On our final morning, they surprised us with a farewell card, personally signed by each of them. In all my years of travelling, I’ve never experienced such a thoughtful and heartfelt gesture. It perfectly summed up the warmth, professionalism and genuine care we experienced throughout our stay. Grand Hyatt Dubai isn’t just a beautiful hotel—it’s home to some of the finest hospitality professionals in the business. We can’t wait to return.

Beautiful experience Staff 10/10 Food delicious Cleanliness very good Overall experience was really good. We really enjoyed our stay.

Fantastic location . Every is so proffecional great services i have broght couple of friends to come and visit me eveeyone if like wow wow

My recent stay at the Grand Hyatt Dubai was nothing short of exceptional. From the moment I arrived, the team made me feel genuinely welcomed and well taken care of. The check‑in process was smooth, the staff were consistently attentive, and every interaction reflected a high level of professionalism and warmth. The room was beautifully maintained, spacious, and thoughtfully prepared, offering both comfort and luxury. Housekeeping ensured everything remained spotless throughout my stay. The hotel’s facilities — from the pool areas, waterpark to the dining outlets and breakfast (staffs and Manager)— were outstanding, with every detail clearly designed to enhance the guest experience. What truly stood out was the service culture. Whether at reception, restaurants, or concierge (Ram) Transport (Anil), the staff went above and beyond to ensure my stay was seamless and enjoyable. Their hospitality added a personal touch that made the experience memorable. A special thanks to Mr. Sidharth for taking care of our stay. Overall, Grand Hyatt Dubai exceeded my expectations in every way. I look forward to returning and highly recommend it to anyone seeking a refined and truly enjoyable stay in Dubai.