Golden Sands

Beautiful hotel that ticked all of the boxes for our stay , close to restaurants /bars and water activities .. the breakfast was great and offered all types of food happy hour was great too!

Fantastic! 2 girls have 6 bottle cocktails! The night was amazing! The drinks were amazing! And the songs and environment were absolutely amazing! Also the service here! Thanks all for that amazing night!

The room that we got has an exhaust problem, called the FO and informed about it afternoon time, we went out to have fun in their lovely pools went back to the room at night and seems that the exhaust wasn't fixed, called again and after a while FO (Ms. Turka) informed us that if its possible to change rooms and we are very pleased that we got an upgrade of pool view and the toilet exhaust is working well. Breakfast was amazing with (Ms. Nurul) help.. thank you. The room attendant (Mr. Rakib) was very helpful as well. Thanks to all that made our stay wonderful 👌🏻👌🏻👌🏻

Prime location, so close to all the great street food and Long Beach, right on the beach. Rooms are well equipped and balcony is great so sit out on and watch the sunset. Buffet breakfast is extensive and definitely worth paying for as inclusive. Great value for money for a very nicely presented hotel with lovely staff who cannot do enough for you and immaculate grounds. The pools are fantastic too with brilliant tableside service for food and drinks, makes you feel so pampered

Stayed here for 3D2N from 30 May to 1 June 2026 in the Executive Sea View room with family. Overall, we enjoyed the stay. The room was comfortable and spacious, and the sea view from the balcony was really nice. Sitting outside and enjoying the view was probably one of our favourite moments during the trip. The kids enjoyed the swimming pool area and the resort atmosphere felt relaxing. Plenty of greenery, palm trees, and a nice beach resort vibe. We also enjoyed simple moments by the pool just relaxing with snacks and ice cream. Staff were friendly and the check-in/check-out process was smooth. Location is also good if you want a quieter environment in Batu Ferringhi. Some parts of the hotel look a bit dated, but overall it was clean and comfortable enough for a family stay. Would return again for a short relaxing trip.

We had a wonderful family stay at Shangri-La Golden Sands, Penang and it truly exceeded our expectations. We stayed in the Sands Adventure Suite and it was absolutely perfect for families with children. The suite was spacious, very comfortable, and thoughtfully designed with a fun in-room playground setup and bunk bed concept that made our kids so excited from the moment we entered. The ocean view from the room and balcony was also beautiful and very relaxing. One of the biggest highlights of the resort is definitely the Adventure Zone. Our kids had an amazing time playing on the giant slides and indoor playground. All facilities around the resort are very family-friendly and kept the children entertained throughout the stay. The Splash Zone and swimming pool area were also fantastic. My kids enjoyed the waterpark so much that they didn’t want to leave the pool. It is truly one of the best resorts in Penang for families with young children. Breakfast was another highlight. There was a wide variety of delicious food every morning, including both local and international choices. We especially loved the kids’ corner during breakfast, which made the dining experience even more enjoyable and convenient for families with children. It was such a thoughtful touch by the hotel. The staff throughout the resort were warm, friendly, and always helpful. Their hospitality really made the stay even more pleasant. We also appreciated the free parking and the excellent beachfront location at Batu Ferringhi. The beach view and relaxing atmosphere made it the perfect short getaway for our family. Overall, Shangri-La Golden Sands, Penang is an outstanding family resort with excellent kids’ facilities, comfortable rooms, delicious breakfast, friendly service, and a beautiful beachside setting. Highly recommended for families looking for a fun and memorable vacation in Penang. We will definitely come back again!

We’re on the last day of an 8 night stay at this fabulous hotel. Before travelling, we were a little apprehensive based on some of the negative reviews on TripAdvisor. However, our experience has been extremely positive: all of the staff are friendly and go above and beyond to assist; the pool area is immaculate; the public facilities are spotlessly clean and the sunset buffet on Sunday evening was superb. There are previous reviews on here about the beach and whilst it true that there has been extensive coastal erosion outside the hotel, the beaches here are contaminated with jellyfish, something which is well reported, so we came with the intention of using only the pool. If you want a sandy stretch of beach, this can be found by walking a short distance to Ferringhi Walk where you an enjoy a nice drink and a good meal at Bora Bora beach bar. We stayed in room 166, which was a suite and well worth the upgrade as our teenage daughter had her own space and bathroom. The balcony was huge ! For breakfast, there was a vast choice of Asian and Western food and the staff in the restaurant run a tight ship! This was our first visit to Penang and we’ve had a fantastic holiday and wouldn’t hesitate to recommend this hotel. We met an Australian family who have been coming here for the past 10 years, so you can’t get much more of a positive endorsement than this!