GLOBALES TAMAIMO TROPICAL

Just returned from a week here had no issues at all always found a sunbed,always found food to eat,awesome animation team-special mention to Bart who my daughter loved- so much he came to see us on his day off to say goodbye.Made some amazing memories and new great friends !!

If you’re English, don’t stay here. The hotel turned off the England vs Norway match before it had even finished, yet they happily left the Spain game on until 1am. It was clear they didn’t care about England fans. Save yourself the frustration and watch the football in one of the bars outside the hotel instead. The rest of the hotel wasn’t much better. The main pool was dirty, smelly, and the water looked unclean, with food left on the floor and sunbeds packed in everywhere. Dinner was the same random food every single night. Overall, the worst hotel I’ve ever stayed in.

This hotel was recommended to us as a good last minute deal by Tui. I don't recommend it to middle age couples/families. The British were drunk fighting every night, hammering doors down at all hours. Aggressive to you when you pulled them up for pushing in front and grabbing food. Hotel was clean, but staff never acknowledged you. No kettles/tea/coffee facilities in your room. Large queues all day for drinks, lots of drinks werent included in the all inclusive. Food was the same every night and they don't cater for any food allergies. Definitely won't be staying here again

great hotel and service, amazing location. rooms were cleaned well. however we did notice that the chicken nuggets were very pink, otherwise the food was good.

I have just come back from this resort and I was so sad to leave, I made great memories and bonds with the staff from both club jumbo and animacion, club jumbo focuses on the French visitors but Alan, rayane and Antone went out of there way to have a laugh with me and if I needed help they would offer all they could. The animacion team was great very funny. BART such a nice lad, came and checked on me every day or night (even on his days off). He tries so hard to make sure everyone has the best time it makes it more enjoyable. DAVIDE The biggest wind up I’ve ever met but he’s hilarious, so nice and chatty, get you involved so you are “never lazy and always crazy” ALAN Alan is absolutely hilarious and always ready to make you smile, he gets everyone involved and takes part himself Dominik He’s always so complimentary to everyone and wants everyone to know they are doing a good job with the activities. Peter Very nice and down to earth, always willing to have a laugh and a joke or even just a chat. Oceanne Very funny and competitive, went out of my way to be beat her at everything or she would laugh at me and say haha loserr. This is such a great team and I loved every moment making memories from daytime and nighttime activities to daily dances on the bridge they are all amazing and I 100% recommend

The entertainers are amazing. Noah loved Lea he enjoyed his first ever mini club making crafts and wouldn’t leave Lea’s side. All of the entertainers are amazing, friendly, funny and have so much energy. They make the hotel! Lea went above and beyond what is required to make such a big fuss of Noah making memories he will never forget. X

I could not recommend this holiday more. The hotel itself if probably what you’d expect from an all inclusive, however it was very clean, staff were extremely friendly, and there was a good variety of food. All of the representatives were absolutely lovely, especially Alan, Rayane and Bart. We found that their politeness really made our holiday special, they are so lovely and will win your hearts over straight away. There is many bars located around the hotel too with amazing atmospheres if you are looking to venture out of the hotel. I would definitely say that there’s something for everyone here. Before I even left the hotel I was already looking at booking to come again. I would wholeheartedly recommend this holiday if you’re looking for a nice chill, calming, and friendly environment!

Amazing staff, Dominik is very talkative and will go out with you out of work hours. Rayane is very polite and so funny and will really win you over. His famous quote with a French accent “what is dis”

It was exactly how we wanted our short break would be like.

Wow all I can say is the entertainment staff are lovely! A massive shoutout to Rayanne, Anna and peter! So lovely the recommit Glenn is so lovely and easy to have a chat with always smiley. You need to give these guys a raise! Honestly, the disappointing thing was I seen what looked like a senior member of staff shouting at one of the kitchen workers which made me sick to my stomach. Again, a massive thank you to the lovely Rayane and Anna, indeed they are the best people especially when they dance on stage? Perfecto

We had a good experience at the hotel. Staff were lovey and the Tui reps were really helpful. They had a theme night in the restaurant every night and staff were always helpful. Food queue was a bit long but they have a snack bar at the pool which is handy. There’s always a sun lounger and plenty of space to catch the sun. There’s a supermarket 5 mins walk away and bars once the entertainment stops at 10.30pm. You have to use tokens to get a drink so keep your glass with you to get your token back. I didn’t really get the idea of this but maybe it’s because they don’t have staff to collect glasses etc. Check in was a bit slow and the air con isn’t brilliant but ours worked. The live music was brilliant and the entertainment staff really do make the stay enjoyable. Rooms were cleaned everyday and you can tell everyone works really hard to make the stay enjoyable. For the price and star of the hotel we had a good time.

Upon our late arrival on Monday evening, we retired directly to our accommodation. On Tuesday evening, following our return from the on-site entertainment, we discovered a cockroach within the built-in wardrobe. My partner secured the insect in a container, which I then presented to the Reception desk to report the issue and request assistance. The hotel receptionist's response was extremely dismissive, stating that "you go to Africa you would see lions, you come to tenerife you see cockroaches." They eventually agreed to dispatch housekeeping to our room, but no offer of a room change was extended that evening. We awaited the arrival of housekeeping. Upon their entry, I directed them to the bedroom area where the initial insect was found, at which point a second cockroach was observed in the same vicinity. A significant fissure was present between the built-in wardrobe and the wall, appearing to be the source of the insects. As housekeeping approached, the cockroach retreated into this crack. A spray was applied into the crack, and approximately one minute later, the cockroach dropped to the floor. The individual from housekeeping then stomped on the cockroach and subsequently kicked it through our bedroom, into the hallway, and out the front door, leaving it outside our apartment. No subsequent deep cleaning of the bedroom or hallway was performed after this incident. Due to concerns regarding additional cockroaches within the crack and the potential for harmful pathogens and diseases associated with cockroaches, I elected to sleep on the sofa with my two children, as I was distressed by the situation and did not wish for my toddler to be exposed to the area where the dead cockroach had been moved. The following morning, I returned to reception to address my concerns directly with the on-site TUI representative. I conveyed my dissatisfaction with the unhelpful nature of the reception staff and their initial handling of my complaint. The representative indicated she would explore the possibility of a room change, which she successfully arranged promptly. Given that our stay was a brief five-day break, we believe that the stress experienced for one of those days, attributable to the initial handling of our complaint, was unwarranted and could have been mitigated had a room change been offered immediately. Since our return, I have submitted a formal complaint to TUI. Their response, received yesterday, stated their inability to provide further assistance given that a room change was offered the following day. This response, however, completely disregards the distress and upset caused by the initial handling of the complaint and the necessity of sleeping in a potentially infested room. Furthermore, during our stay, a drain cleaning procedure was conducted on one occasion, resulting in a sewage odor permeating a significant portion of the affected area. Consequently, I would not recommend TUI or the TUI SUNEO Tamaimo Tropical. While I previously held a very positive perception of TUI, this experience has significantly deterred me from future travel with them.

Good food , very relaxing , we enjoy to be here

Ignore the bad reviews..give it a go..yes it’s a hilly location but there’s a taxi rank outside the hotel Food is varied and hot..I’m a picky eater and didn’t struggle Ground floor room with pool view very spacious..over looking main pool..only thing I’d like is a bit more privacy as it’s a glass front so everyone walking past can see you.. Smaller pool really relaxing during the day time Didn’t watch entertainment as prefer the quieter main pool bar on an evening. Cleaned every day except Sunday We were AI but got a mini fridge..bring your own travel kettle ( can hire from reception) and mugs for a cuppa in room We also brought our own large plastic cups for drinks from bar Need to bring a beach towel as they don’t provide or hire them All in all we’d definitely come back ..the free beach bag is a nice touch too

Just returned from a 4 day mini break with a friend. We were a bit dubious as some of the reviews have been a bit off, however, I am a believer in a holiday is what you make it and we had a great time. Room: we were really lucky with our room, despite being AI we had a fab room with a toaster, microwave, hob and fridge with crockery, pots and pans. The beds were really comfy, the towels were whiter than some I have used in a 5 star and whilst basic, it provided everything we needed and more and was very spacious. Our balcony overlooked the quieter pool which was lovely.m, a bit noisy at night, but there’s nothing wrong with the sound of families having fun! Pool: can’t comment on the temperature as we didn’t use it, but both pools were clean as well as the surrounding areas. Food: we only ate dinner in the restaurant as we were late nights and late mornings, but dinner provided a great choice of food, which was always hot, not sure why there are so many comments about luke warm food as this certainly wasn’t the case. My friend is gluten intolerant and a lovely lady in the restaurant called Sandra assisted her each evening with getting her gluten free bread and getting the chef to come and advise what she could eat, staff like Sandra make life a lot nicer when you have intolerances and need support, we are so grateful to her. On our last night she bought out some gluten free cake which was such a lovely touch. Wine, sangria and beer on tap, along with soft drinks and ice cold water was a great touch! Staff: every staff member we spoke to was so friendly and really helpful. From bus timetables to keycards locked in the room and requests for extra towels, nothing was too much trouble and everyone had a smile. Whilst we didn’t watch the entertainment from the seating we did watch some from the balcony and they always managed to get everyone involved and were brilliant with the kids. We did spend some time at the larger pool in the evenings where it was quieter which was really nice. All in all we had a great break, at a great price and would definitely return.

Just returned from a weeks stay at the Tamaimo Tropical and had a really great time. Certainly one of the nicest 3 star hotels we've stayed in. Travelled as a group of 5 (me, partner and 3 younger adults) and stayed in a 2 bedroom apartment which was spacious enough for us all. Staff were all friendly and helpful and the animation team were full of energy. Hotel looked to be pretty well maintained and clean throughout. Food at the restaurant and the snack bar was perfectly good for an all inclusive, a little repetitive but nothing to really complain about, plenty of choice and could always find something to be satisfied with. The queues for food and drinks at certain times in the restaurant and the bars was the only slight downside. Sunbeds were never an issue to find for all of us either. The quiet pool does make a nice change from the noisier activities of the main pool area if that's not your thing. Oh and you can hire pool towels now from reception if you don't want to bring your own. There are a few nice bars and restaurants around the back of the hotel if you don't fancy the walking up hills. Los Gigantes is not too far of a walk either and the harbour there is nice too. Would definitely return

3rd year here and yet again did not disappoint. I honestly think some people review a different hotel when I read some of the reviews we came as a family of 12 this year and had 4 rooms, 2 x 2 bedroom apartments & 2 x 1 bed apartments. Every room ready on arrival and clean and remained clean throughout whole stay thanks to the hard work by the cleaning team. Reception staff welcoming and helpful at every interaction. Big shout out to Charlotte who we have had pleasure of dealing with every visit and to the man ( can’t remember his name ) who checks us in each time when we arrive around midnight on a late night flight in. Restaurant was always kept clean and tables cleared very quickly ready for next people to come in. Food is plentiful and even with a couple extremely fussy eaters we were all happy and enjoyed our meals. Shout out to Sandra in restaurant always greeted with a big smile and friendly hello and went out way to find suitable table for large party when we were altogether also moving chairs etc to accommodate wheelchair. Pool area spotless and with the new token for cup system this year a huge difference to spilt drinks and a hundred cups left lying about by people who don’t know how to tidy up after themselves. Entertainment team for 3rd year running we’re all different people and they were fantastic, Davide amazing guy and brings such fantastic energy and whether u participate or not in activities always stops to say hi and speak to u. Bark and Dominik also deserve a big shout out as they were such lovely guys and always made time for us as well. Overall another fantastic 2 weeks here, would we return? Absolutely!!!

We stayed for 5 nights and found the hotel to be very clean, with friendly and hardworking staff throughout our stay. Unfortunately, the food was a major disappointment. The buffet was very repetitive and quite bland, so we ended up eating out on several occasions. We were pleased to find that the Italian restaurant was open, as many previous reviews suggested it was closed. However, we were disappointed to discover that it was also buffet service rather than an à la carte experience. The food quality was slightly better than the main restaurant, and the pizzas were particularly nice, but the whole experience was over in around half an hour. The entertainment wasn’t worth mentioning and didn’t add much to the holiday. By day three, the pool area felt extremely crowded, with loud music playing throughout the day. The pool games became repetitive and the microphone volume was far too high – there are only so many times you can hear “in the pool!” being shouted before it becomes irritating. Our favourite area was the solarium, which provided a welcome escape from the crowds and noise. The atmosphere was much more relaxing there. The only downside was the lack of a bar, and charging €15 for 30 minutes in the jacuzzi felt excessive. The location has some positives. There are a couple of restaurants and bars nearby, plus a supermarket within a five-minute walk, which is very convenient. However, after five nights we felt there wasn’t a great deal to do in the immediate area, and a longer stay might feel a little isolated. The seafront is stunning, and we enjoyed walking to Playa de la Arena beach, which took around 30 minutes. We had a lovely pizza and cocktail there and really enjoyed the outing. The rooms themselves are looking quite tired and could do with updating. We were also disappointed with our room allocation. We had expected a raised balcony but were given a ground-floor room that opened directly onto the pool area. Because of the constant noise from the music and entertainment, we asked whether it would be possible to move rooms. The staff said the hotel was full and advised us to come back on Monday to ask again, but the response felt quite dismissive and left us feeling uncomfortable for raising the issue. Overall, the hotel has some strengths, particularly its cleanliness, friendly staff and beautiful seafront location. However, the repetitive food, crowded and noisy pool area, dated rooms and lacklustre entertainment mean that we wouldn’t be rushing back.

Quiet surroundings, room was nice. Very busy. Very noisy especially the none stop music. Would have been nice either to have it lower or have more chilled music, didn't need to just have it booming out. Pools very nice. Staff very friendly. Food average.

Honestly the entertainment that this hotel brought was amazing specifically Davide, Ryan !!!!!!! 🥰, Alan, ocean, Anna, ainara, antoine, lea, dominik, Bart.AMAZING PEOPLEEEEE , and you can tell they loved their job with the way they carry themselves and treat each other ( they literally glow) . can’t stress enough how amazing they are and they definitely made the experience

⭐☆☆☆☆ Unfortunately, this was one of the most disappointing all-inclusive holidays we have experienced. The room was dusty and dirty on arrival, with unpleasant smells coming from the drains and regular cigarette smoke odours. It was also very noisy, making it difficult to relax or sleep properly. The food was extremely poor. Much of it was repetitive, bland, and lacking flavour, with the same limited options appearing day after day. We ended up spending additional money eating outside the hotel because the food quality simply wasn’t good enough. The drinks selection was equally disappointing, with poor-quality cocktails and premium drinks often served in cheap plastic cups. The hotel felt overcrowded and understaffed. Long queues for drinks were common, and there were not enough staff available to cope with the number of guests. The adult pool was frequently occupied by children, making it difficult for adults to enjoy a quieter environment. Cleanliness and guest behaviour were major concerns. We saw dead mice near the food hall area for several days, and there were frequent incidents involving arguments, fights, excessive drunkenness, and what appeared to be open drug use around the resort. This created an unpleasant atmosphere and was not what we expected from a relaxing holiday. Additional disappointments included having to pay extra for facilities such as the hot tub, which was not working correctly, a lack of smoke-free areas, no hotel parking, and generally poor entertainment. For the amount of money paid, the overall experience represented very poor value. We would not return and would not recommend this hotel to friends or family.

We were debating this hotel after reading the reviews but I’m so glad we booked it. Would say it’s more a 4 star than a 3 The staff all work endlessly to make this hotel what it is and the animation team, who always gives 100% The token system for the bar it’s a great idea and had no problem with it, you could also bring your own cup/flask to get filled which is great also. Food was warm/hot always found something to eat, we ate at the Italian on site, which you have to pre book, closed on Sundays and Mondays. also lovely with plenty of choice, they have a chocolate fountain and a self serve ice cream machine, which went down a treat for the kids. Sometimes the main dinner hall got over crowded but most people waited in a line to get round and they was always plenty to go round, the staff topping up thought out. Self service drink machines in the dinner hall too, which is great. Although it was busy there was always sun bed available, which you have to get and place out your self which wasn’t a problem, even though it states not to reserve beds and not before a certain time, they was always people up at 6am putting them out. It didn’t bother us as I stated above they was always beds available gone 10am maybe not the best spots around the pool but we didn’t care. The only problem we really had was the people’s lack of consideration for smoking on their sun-beds or on the tables at the outside snack bar. As a non smoker this really made us angry as we were in a cloud of fag smoke when eating at the tables or sunbathing, 1 drunk idiot was flicking his fag ends around the sun lounger next the to pool and one even landed on the sun lounger and burnt its way though. All it took was a child or even an adult to stand on one of the lit fag ends. I think a designated smoking area would make a great addition and for the rules to be followed though by all staff member if people are found to be smoking out of this. To make it enjoyable for your non smokers

A huge thank you to everyone at Globales Tamaimo Tropical for the incredible kindness and care you showed after my daughter’s beloved rabbit teddy was accidentally left behind during her holiday with her nan. From the moment we contacted you, your team went above and beyond to help locate him, keep him safe, and make sure he was looked after until arrangements could be made for his journey home. This teddy is not just a toy – he means the world to my daughter and is her comfort every night since she was born,so your help has meant more to our family than words can express. Thank you for your patience, compassion, and excellent customer service throughout. You turned what could have been a very upsetting situation into a heartwarming one, and we will never forget it. From the bottom of our hearts, thank you for helping bring our little rabbit home. ❤️🐰 With gratitude, Tiff and her daughter🩷

Absolutely fantastic hotel, friendly staff, food excellent just a great place for a holiday. Everywhere is spotless what a great experience

2nd stay at this hotel , and we enjoyed it as a family of 3 . We had a pool view ground floor one bed apartment over looking the main pool . Every day around 11 games started here and also pool games . Family type games , great music and exercise in the pool . Entertainment staff fun and energetic and dressed up. Had as much fun watching it from the sunlounger ! Was Easter hols and no sunbed wars . They are chained up until about 7.45 but leisurely got a sunbed every day even though it was busy . There are 2 pool areas . Main pool is where daytime entertainment happens , (no lilos allowed )and has a pool bar serving drinks which can have long queues and a snack bar serving usual burgers ,chips , pittas , nuggets , salads ,hot dogs ice-cream, cakes , no self serve drinks and then a quieter pool on the other side which has a bar and an inside area for evening entertainment and also outdoor evening entertainment. Easier to get a drink in day at this bar as less of a queue. Its only a 3 star but it is a nice relaxing hotel with enough fun for a break away in the sun . It has an on-site pharmacy and a few minute walk is a hyper dino , and few restaurants and shops , and you can walk to the nearest small covey beach albeit its hilly so no good if you have mobility issues . There is a lidl up the hill maybe 10 minute walk . We hired a car but parking is very hit and miss . Pools were absolutely freezing just to be warned ! We will definitely come back a 3rd time ( both times we had a good deal through TUI ) We found all staff friendly. Restaurant is also on the quieter pool side . There is restaurant seating outside overlooking that pool. Food is typically all inclusive with some themed nights . There is an Italian restaurant on site where you get 1 dine in with all inclusive but book on arrival as we missed this due to not booking early enough . Our room was basic but roomy with a sofa bed in lounge and a large bedroom with aircon and a safe and a terrace with chairs and a table . Check as some rooms have no balcony /terrace but it states this on booking . Queues form At main pool bar but is less busy

We have just stayed here for a week AI. Room: spotless! We stayed in room 138. It was clean and spacious for 2 adults and a child, we were ground floor with a pool side view. Staff: helpful, friendly and knowledgable. Nothing is too much trouble and everybody made you feel welcome. Everybody worked so hard to keep this hotel clean and running smoothly. Pools: yes they’re freezing however not one child complained, they were all having fun and daring adults to brave the cold. It was very funny to watch and was a welcome relief when the temperatures started to soar. The bigger pool had all the entertainment and activities however the smaller pool was a quieter more relaxed atmosphere. We experienced both and preferred the smaller pool as a personal preference. Food: the restaurant was spotless, everything tasted fresh and not reheated as with some AI i have been too. Breakfast was our favourite meal with items being cooked fresh while you wait and plenty of pancakes & pastries. Items were labeled correctly so you knew what you were getting. The snack bar was constantly stocked all day so if you fancied a quick burger and chips rather than a sit down lunch you didn’t have to wait. The chef at the outside grill kept everything stocked and was cooking all day. Lunch and dinner was, again, hot, fresh and tasty enough. The Italian restaurant is nice enough but i wouldn’t say it blew us away. Location: beautiful! Very steep hills for a walk however this didn’t worry us as a young family. Just a short walk to the left of the hotel was the most stunning views of the mountains and ocean, if you are able to go view it then absolutely do. If i had to pick at anything it would be the noise in this particular building between 10pm-midnight with children using it as a playground, there is plenty of space around the entertainment area for kids to play including pool tables etc without running around the building also not having the option of a coffee at lunch or dinner is unfortunate but that would be my only minor negatives and will not stop me giving 5 stars. All in all we have had a fantastic week here and would return and recommend, however i would come half board and go out for dinner at the amazing San Fransisco restaurant under 5 min walk to the right of the hotel!

Had the most amazing week in Tenerife. We have visited so many places along the coast ☀️ Globales Tamaimo Tropical ☀️ What we loved ♥️ kids reviews ✅ The food was the best. I loved the pancakes ✅ The rooms were big ✅ Walking and exploring ✅ Sunsets ✅ Whales & Dolphins My review The location is an area of outstanding beauty. Behind every corner is something more breathtaking than the last. There is a great local bus service and taxis are readily available outside the hotel. The hotel is not beachfront however there are natural ocean pools to swim in (tide permitting, check local safety info) and Playa Arena beach is €5 in a taxi and is just beautiful especially if you stay for the sunset. I couldn’t fault the food at all considering what we paid to come. I have a fussy eater and beige food was readily available all day. There were themed nights such as Mexican & tapas. We did a whale tour where we saw Pilot whales and the captain on the boat told us lots of interesting information about them. At Los Gigantes port where we boarded the boat there is an amazing ice cream shop called Berry’s. Don’t miss this. We did a trip to SIAM Park not something I would call fun but the kids loved it. We didn’t have much involvement with the animation team as my kids didn’t want to go to the kids club however there was always something going on. The gardens surrounding the hotel were beautiful and well maintained. Any issues I had were resolved immediately by the hotel reception. The hotel itself is accessible for chair users however the town is very hilly so would not be ideal for exploring without public transport. There are very steep hills so anyone with mobility needs may experience issues. ⭐️ All in all we would give this hotel ⭐️ Leni 10/10 Rocket 9/10 (because Leni pushed him in the pool) Ette 10/10 Me: 8/10 mainly due to the long queues for drinks

Booked self catering. Upgraded to All Inclusive.superb food. Great hotel. Few bars and restaurants in walking distance or short taxi ride away. Room clean spacious excellent for the price.