Globales America

Merci beaucoup Super animation Coool Grand merci

Nice hotel very nice personal and animation 🥰🥰🥰

Ray,他是一位优秀的工作人员，认真，负责，热情，和组织能力，他给游客带来许多乐趣和惊喜。 谢谢

food is really good, vibe is very fantastic and comfortable, animators are funny, kind and sweet, especially night are the best, there is chilly and not noisy, cleanliness tidy every rooms really good

Excellent location, views incredible! Pool entertainment staff friendly and made to feel welcome

Amazing staff member and great time

The hotel looks really clean and nice rooms down side is 41 euros for a safe We don’t think the towels got changed when we asked for them to be There was no kettle in the room Tv signal was shocking always saying no signal I got food poisoning on my second day so I was up from 2am Tuesday morning throwing up and didn’t fully get better till Thursday night so i was in bed for 2 days! Mrs had to go to pharmacy to get me some tablets 54euros The food in the hotel is always lukewarm or cold and the same always through the week So this put a downer on the hole holiday all week as we wanted to do the boat trips and see the island and couldn’t do any of it! So to me weeks holiday wasted Orange juice had to pay extra for 2.50 euros even though you already pay for all inclusive I thought that’s very cheeky! Sunbed got locked till 9am which I thought was good idea till sun beds wars starts people was taking chairs from the night time entertainment area and putting them around the umbrellas instead at 7am leaving there towels on it ! Which I think should be told not to be doing that just very sad people if you ask me Pool pizzeria snack bar food was lukewarm or cold again Me and my girlfriend had to start eating out as there’s only so much salad you could eat and not want to get food poising again so rest of the week we went out! The desert was very much the same through out the week Only positive from the weeks holiday wasn’t the hotel it is what’s around it the views the sea and the shops and plenty of things to do Will we go back.. no to the hotel but the location yes

The entertainment team made us feel so welcome, were always equipped with lovely smiles and fun activities to do throughout the day. Loved every day so far!

The whole team were so so lovely!! Shout out to - Ray especially, so welcoming and inclusive. Making sure you were also involved with games. Never failed to say hello and have a chat!! x

I would like to recognize the excellent work of the hotel staff. The reception team was always helpful and professional, the restaurant and bar staff worked incredibly hard every day, and the animation team brought great energy and enthusiasm to the hotel. Everyone was friendly, dedicated, and always doing their best for the guests. Their effort and commitment deserve to be acknowledged. Thank you to all the staff for your hard work.

Amazing entertainer, Ray has been exceptional since we arrived. For days he didn't shut up and you gonna laugh with him like with no other 😂 Can't wait to see you again, thank you

Globales America Calas De Mallorca - Animals cion staff were great very energetic and fun

Excellent animation, tasty food, fun guaranted.

Very nice animators, good restaurant, happy vacation

Animation team was very very good great energy, funny and friendly. Great food and shows were awesome

Wspaniały pobyt, Super animacje 10/10

Very good experience,one of the best beach in mallorca

I stayed at this hotel and it was the worst experience of my life. I can genuinely say this as I am a travel agent of 25 years and have waited a while to post this review. I had terrible food poisoning and and the staff had a scam of stealing personal possession’s whilst cleaning the rooms and putting the items into the cleaning carts and using the staff elevators to abscond. The family in the room next door caught the cleaner doing this as we were both going into our rooms at the same time as the cleaners were there and chased her into the lift and tried to get in and I went back into my room and found items missing. We went to the manager and were told simply to file a police report. Nothing happened afterwards.

DO NOT EAT HERE! I want to start by saying I am not a fussy person, especially when I booked a last minute cheap holiday 2 days before I departed. So this review isn’t just a nit pick. Upon arrival we were greeted by 2 lovely ladies at reception, they were so welcoming and happy. We had a laugh signing in and were offered a cold buffet as it was so late we had missed dinner. The rooms are small but clean and comfortable and are cleaned and beds made daily. The beaches and views are some of the most beautiful I have ever seen! The entertainment team are brilliant and so friendly. They made it really enjoyable for my kids and husband 🤣🤣 The fridges in the rooms are empty. You’re not supplied with bottled water, you have to purchase it for €2.60 per bottle. The safe key is almost €50 for 1 week and you only get €10 deposit back. You get the usual Pepsi, 7up, coffee, tea etc on all inclusive but any other drinks are chargeable. Although it’s all inclusive, it’s still expensive and seems to be a cost for everything. DO NOT EAT THE FOOD On our first full day my eldest was stung by a jelly fish (obvs no one’s fault) but after seeing the local doctor and coming out from the chemist (£130 less) we bumped into a couple that warned us about the food as the man had spent 3 of their 4/5 day break ill in his room from food poisoning, vomiting, dihorrea and severe stomach cramps. The chemist had actually told them that they get a lot of customers daily buying sickness tablets and hydration tablets etc. So after that we were weary and literally kept to chips, rice and pasta (it’s been a long week food wise!) BUT Thursday night, I woke up with the most excruciating stomach cramps and proceeded to be sick for the next 3 hours. It takes a lot for me to be sick, my husband has only ever known me to be sick once before in 20 years together. The whole of the next day was a write off, spent in the room missing the sun and not making memories with my kids feeling so poorly and aching so much from all the wretching and for the rest of the holiday every time I walked into the restaurant I just felt sick and couldn’t eat much. Then 2 nights after I was sick, my son was knocking at my door at 1am to check I was ok as he thought I was sick again. Turns out someone in the room above us was being sick and continued to do so until around 3am then Believe it or not, once she finished, you could hear someone else start to be sick! If you read reviews or speak to staff they blame it on weather changes or other things. It is nothing else other than the food! For me only eating chips, rice and pasta, it shows there must be some kind of cross contamination of food. It is ruining a lot of people’s holidays. I’m lucky I was only sick for half the night! This hotel does have the potential to be a 4* but it is not a 4* I’d say 2* right now