GHT OASIS PARK

Average hotel. Disappointed with the rooms, they were extremely basic & dated. No kettle, no plug for the bath?? Soundproofing was poor, I was kept awake by the sounds of other guests. I could hear beds or chairs being scrapped across the floors until the early hours. I could hear the conversations in the room above me. Lifts are tiny & very slow. Restaurant was chaotic, no queuing system for breakfast, people pushing & shoving. Not a nice experience, restaurant staff never smiled or made us feel welcome. The pool area is good, water temperature was perfect. Reception staff friendly & helpful, apart from the man who checked us in. He didn't welcome us to the hotel & seemed abit rude. We had been travelling for hours so it would have been nice to have got a hello, how are you, welcome to the hotel, but nothing. Pool staff, maintenance or security definitely favoured the spanish guests. We witnessed a family being moved off the sunbeds they had put their towels on before they went for breakfast. My son & I did the same thing & we were fine. The family were definitely not there for longer than 45min, they were treated really badly infront of other guests. I can only assume the hotel staff are racists.

WOULD I STAY HERE AGAIN? NO. This hotel has a lot of good points, but unfortunately one major point has ruined the whole holiday for me. There are hoards of young boys who appear to be here for football games. I am far from a grumpy old man! But after 6 days of extremely loud music and shouting on the balcony until 2am every night, then starting up again around 5am caused me to get too little sleep. I let boys be boys for 5 days, but by day 6 I had to get just one night's sleep, but unfortunately the staff at the hotel did very little to resolve the issue. Countless calls to reception over 2 hours did nothing, so despite having an injured knee, getting down to reception near 2am to provide video footage finally got a security guard to talk to them. Unfortunately it was too little too late, and I don't recommend this hotel due to this issue. The staff cannot control their guests. LOCATION: The location is good for me, as I like the quieter area, but younger people wanting to be closer to town could have better options. ROOMS: Average, but good enough for the price. No soap or glass by sink. Towels changed regularly. VALUE: Good value. FOOD: Lots of choices Unfortunately the lack of control of unruly guests has really let this hotel down.

Fantastic hotel staff helpful food good room absolutely fabulous