Four Seasons Hotel

An Unforgettable Stay at Four Seasons Hotel Sydney I stayed at the Four Seasons Hotel Sydney from July 5th to July 10th, 2026, and it was, without question, one of the most memorable hotel experiences I've ever had. From check-in to check-out, every single staff member was excellent, but there are a few standouts who truly made this trip special. Jonathan deserves the highest praise. He greeted me the moment I arrived, personally walked me to my room, and throughout my entire stay he made sure I had everything I could possibly need. On my final night, I came back to the hotel after a flight of scotch tastings at the hotel's Grain Bar, only to find that Jonathan had left a beautiful bakery feast waiting in my room, along with a handwritten card saying he hoped my visit had been pleasant. That kind of thoughtful, genuine hospitality is rare, and it's the sort of gesture that turns a good stay into an unforgettable one. The Grain Bar itself was a highlight of the trip. The Canadian bartender there was top-notch — knowledgeable, personable, and clearly passionate about the craft, guiding me through a wonderful scotch tasting flight that I won't forget anytime soon. Honestly, everyone at the hotel treated me like a rock star during my stay (and with my long hair, I can only imagine what they made of me at first). But that warmth never wavered — it was consistent, genuine, and felt personal rather than performative. The final touch came when it was time to leave: the driver arranged for me to depart in a Maybach, which was an incredible and completely unexpected send-off after an already exceptional week. Four Seasons Hotel Sydney doesn't just deliver luxury — it delivers genuine care, and that's what sets it apart. Between Jonathan's outstanding attention to detail, the exceptional bar team, and a level of service that made me feel truly valued as a guest, this stay exceeded every expectation. I'll be back, and I'll be requesting Jonathan every time. Thank you for such a memorable trip!

The experience was pretty good but not great. First the positives: when I travel I preferentially try to book a Four Seasons hotel because I know I will receive a certain level of service and the rooms will be nice, and I will not be nickel and dimed. In that vein, the manager, Darren, was top notch. Front desk staff and Restaurant staff were all excellent. The bed itself was comfortable. We received welcome treats, drinks, and free bottles of water. Twice a day turn down service. We traveled using Amex Fine hotels program and did get an upgrade from a partial Harborview room to a full harbor view. It is in a great location! Short walk to the harbor front. Awesome breakfast buffet. The areas where I felt like the whole experience fell short was 1) the hotel has a large corporate feel to the atrium and lacks the charm of other Four Seasons city hotels. 2) Rooms are small. Only a single sink in the bathroom despite having two beds. At this price, I expect double sinks with decent counter space. 3) Rooms are loud. There was an adjoining door and I could hear the conversation all night long of the party going on next-door despite stuffing towels in the crack. The next day, the manager kindly arranged for us to switch rooms (again great customer service)… and we were told that this would not have a door to the adjoining room… unfortunately, when we returned at the end of the day to our new room, we found that it did have an adjoining door and again we could hear our neighbors although they were not as loud. 4) I thought the folks at the concierge desk were less than helpful. For example, our flights were canceled due to inclement weather. We were hoping that the concierge could help us contact the airline company for assistance, but they said we would have to call ourselves. Also no unique insights - everything they suggested in terms of where to eat or things to do was a little generic. 5) Pool is small On the whole, still a positive experience. I do think, though, that most people would not find that this hotel is worth the price point

The Four Seasons in Sydney was the perfect choice to celebrate our 20th wedding anniversary. The room was delightful and the staff really looked after us exceptionally well. Will definitely be back!

I booked Four Seasons Hotel to celebrate my husband’s birthday Lin Lu on 20/06/26 but he was unable to come and I couldn’t cancel the booking that I made through Amex. There were hiccups as in their database i booked from Expedia when I booked through Amex travel but that was sorted promptly and professionally. Beatrice the front staff helped to resolve this and gave me a late check out until 1pm. She explained that I must have chosen Expedia instead of Fhcr hence I didn’t get the full benefit including free breakfast. So next time I need to book and choose fhcr when booking through Amex. In the morning I paid $132.47 for breakfast at Mode kitchen for both of us instead. The birthday cake still arrived as Flour the lady was so sweet and delivered the cake to our room 1116. It was a choc strawberry mousse cake and it was delish. Matheo the breakfast attendant was very helpful as my friend Viv kept asking him to help heat croissants, get a hot water etc and he never said no. The two ladies at Mode kitchen also very helpful as my friend wanted to pay for herself but I wanted to pay for both of our breakfast becoz I’m currently going through a rough time and she has been staying accompanied me for two solid days from morning so it’s the least I could do is to pay for our breakfast. The two ladies helped to make it somewhat discreet as my friend kept asking “do u have to pay extra” I kept trying to blink blink and told her no no it was meant to be included already as I do stay in hotels like this before and breakfast is usually included so don’t worry about payment. Anyway it’s been great. Everybody’s service is very Impeccable. Even to the swimming pool attendant who had the initiative to ask if I need help or assistance with anything. The lady at the spa who offered me the slipper as I left my slipper in the swimming pool. Our 1116 room was also made up when we went out for a swim during the day yesterday. We also had early check in. THANK YOU SO MUCH FOURSEASONS HOTEL. You made my life felt more brighter in the midst of thorns in my heart due to the recent incident that happened to my husband.

Our family stayed for 3 nights at Four Seasons Sydney, and it was absolutely wonderful. The rooms were clean, beautiful, and had a wonderful selection of mini bar snacks and drinks. The sofa bed was also very comfortable. Mode bar and grill had a wonderful selection for breakfast, with wonderful dumplings and a wide array of juice selections. Check in and check out was quick and easy, and all staff was wonderful and attentive. Overall, a beautiful property with very close access to the circular quay station and ferries, as well as The Rocks, the Sydney Opera House, and Vivid Sydney. Would come back in a heartbeat!

We very much enjoyed our stay at the Four Seasons Sydney. We stayed at a studio room, good for 3 people. It was big and spacious, with two double beds, a sofa and table, and a dining table and couch. It also had a closet and big bathroom. Great location near the tram, shops, restaurants, and cafes. Breakfast had a moderate selection of staple food. Staff friendly and helpful. When we went outside Sydney, we were able to store some luggage with them and get it back after.

We upgraded to a Sydney Harbour Studio Suite and had access to the Club lounge (Lounge 32). Sadly today is our last day here. I have stayed in literally hundreds of hotels around the world and many of them luxury properties with VIP treatment, executive privileges, private lounges, and every imaginable high end amenity. Yet somehow, our stay at the Four Seasons Hotel Sydney stands above as one of the single best hotel experiences I can remember. From the moment my wife and I walked through the doors we were treated with genuine warmth, professionalism, and care. Every detail was flawless. The service was impeccable, the suite was stunning, all the food at the Lounge 32 was exceptional including “healthy” and vegetarian options. Besides snacks and drinks we ate a full breakfast, lunch and dinner there on multiple occasions. Even the gym deserves recognition. It’s a very good gym and open 24 hours, which was a huge plus for us. What made this stay truly unforgettable was not the hotel itself, it was the people. Every single staff member made us feel valued and welcomed. Special thanks to Carol, Aly, Pulin, Ramon at the bell desk, Thibault, Michelle, Giulia, JT, Anais, Nina, Augustina, Albane and Louis for the great tips on where to hike and all the staff at Lounge 32 and of course Coco! The list goes on with the wonderful breakfast hostess, servers and the restaurant managers at the Mode. We want to thank everyone we encountered throughout the property including the doormen. They understand the value of a simple smile and their attention to detail and genuine hospitality elevated this experience to another level. This trip felt like an absolute privilege for my wife and me. Life moves quickly, and experiences like this matter. If you are considering staying here, my advice is simple. Spend the extra money and upgrade to Lounge 32 and upgrade to a suite. Give yourself the opportunity to experience something truly special, because this was genuinely one of the best travel experiences of our lives. A special thanks to David Song who contacted me by email before our trip and gave us the offer to upgrade. I’m so glad we took it! The only thing we were disappointed in was the jacuzzi. The tile and grout needs maintenance and for a hotel of this stature I was surprised at the condition of it. The temperature was also not hot enough for us but maybe it’s because they’re heading into winter and it will be taken care of in the spring. We loved of our stay here!

The first room we were allocated was obscured by cruise ships. We were relocated. I was using the roof top pool, which is adjacent to a very noisy road and it is on the roof if a low extension there is no view and a great deal of noise. I had an accident entering the pool falling backwards, this was due to the rippled pool surface. I was lucky not to have hit my head, but, the slip backwards jarred my back. I watched another swimmer have the same issue and I had to help an elderly lady negotiate the same problem. When I reported it to the pool attendant I was told that the issue had been reported many times. I was disappointed to hear this as there were no warning signs put up, such a simple thing to do. I reported the incident to the duty manager and had a meeting. The new general manager asked to meet with me, with the previous manager, a charming French gentleman who assured me the issue with the pool would be addressed. I was offered by him a refund of one night, which I did not receive. I have returned back to the UK and had 3 physio sessions to correct the back problem.