Four Points by Sheraton Bali Seminyak

The staff have been very friendly, room clean and pleasant overall. When checking, guests are informed about the Marriott membership program where points are accumulated when guests purchase food and beverages here at the hotel. I would suggest having staff ask guests if they would like their points added to their Marriott account because after my 6 night stay no points have been added because I was unaware the guest has to request this. I’d also like to mention 2 bags of laundry being collected at 8.45 and not being returned until 7pm when the services book stated 5pm return time. Lastly, the touch screen panels on the lifts are incredibly annoying and take many attempts to get it to work

We absolutely loved the hotel. Check in process was easy and straightforward. Staff was well trained, polite and professional. Breakfast buffet was the highlight for us. Lots of variety including continental, Indian and Indonesian food. Well managed too even during busy periods. Rooms were clean, neat and tidy. Pool was well maintained and good sized, and kids loved it. High tea was the only part which we felt need improvement. The food kept there is only to cater may be 4-5 people at a time, and unless you are early, you will be waiting for food to arrive the whole time. Ibread a lot of comments about the location being an issue, but we liked the location. Only a short walk to restaurants, market and beach. Overall, we enjoyed our stay and would definitely love to stay here again when we come to Bali next.

This review is regarding a help in modifications in my bookings... where in my booking travel Agent make my trip was not supporting but th hotel reservation team named shiryln helped me a lot she assisted me and also communicated with make my trip... and got my work done timely.... Thnkq so much for your support and services...

Such a lovely and warm welcome by Bintang and the team. Nothing was too much trouble. He was able to help us with our room and transport. Very comfortable rooms and we had a perfect relaxing time by the pool during the afternoon.

Wonderful team! They look after all guests as their family, meet our needs when we contacted front desk. We had small issues and they fixed it providing excellent service recovery. Well done 👍🏼

What a wonderful place. We loved having our own loungers outside our room. The chef Kadek Antara went above and beyond to cater for the three Coeliacs in our family. He made gluten free pancakes everyday for us and made us our own special lunch one day. All staff were exceptional including our cleaners Bagus and Yogi. The massages were amazing. We will be back!

My cousin Steph and I loved every second of our stay. The beautiful service is quite clearly a stand out (Bagus for his beautiful housekeeping, Lolly for her fun nature and consistent care, Sri for her kindness and attentiveness and Jaison for always making us smile.) We’ve had the most relaxing time, been cared for like no other and will most definitely be returning. Also- can’t recommend getting a pool access room enough! That was a treat and a half!

My husband and I really enjoyed our stay at Four Points by Sheraton Bali, Seminyak. Our rooms were clean and comfortable, the staff were friendly and helpful, the pool and surrounds were amazing, and the food in both the restaurants was varied and always delicious, especially the daily buffet breakfasts.

Excellent hospitality Services hotel Great leader under GM Franklyn Kocek with great manageable staffs, delivering great services and hospitality. Even we have check out and I am asking help from Frank to help me find the left behind item that is percious to my daughter, he sincerely willing to do that and found the engagement ring, really appreciate it Frank.! Thanks!

Staff was wondering and very accommodating and really loved the smiles everyday

Here’s a polished version of your message: I would like to take this opportunity to thank one of the front desk officers, Davidia (apologies if I have misspelled his name). He wears glasses and manages the front desk. I accidentally left my sling bag, with my iPhone inside, in a Grab vehicle. On 3 June 2026. Thanks to his prompt assistance and guidance, I was able to contact the Grab driver and the Grab office, and my iPhone was safely returned to me. I am truly grateful for his quick thinking, professionalism, and willingness to go above and beyond to help me, even though it may have been outside his usual duties. His kindness and support made a stressful situation much easier to handle. Many thanks to Davidia for his outstanding service and dedication to helping guests.

Ira and Sri deserve a mention. These girls made us very welcomed. Bagus and team were doing our room also very accommodating. Quiet location, with a short walk to main strip but they have vehicle that takes you to Seminyak Square at schedule times. Though I don’t recall this being mentioned upon check in so we didn’t know about this initially. We were surprised with the offer of free afternoon snacks at the rooftop bar. They come around the pool area in the afternoon with fruit and there is free popcorn on request with drinks. Value for money and facilities are cleaned and maintained. Definitely coming back.

AWhat a wonderful fourpoints Hotel Seminyak Bali😍

My partner and I stayed at Four Points Seminyak for the entirety of our trip, and we genuinely could not fault a thing. From the moment we checked in until the day we checked out, every aspect of our stay exceeded expectations. The hotel was impeccably clean, the facilities were excellent, and the service was outstanding. What truly made our experience memorable was the warmth and professionalism of the staff, who consistently went above and beyond to ensure our comfort and make us feel welcome. A special thank you to Sri, Mia, and Eva, whose kindness, attentiveness, and genuine care made our stay even more enjoyable. They are a true credit to the hotel and played a significant part in making our holiday so relaxing and memorable. We would not hesitate to stay here again and highly recommend Four Points Seminyak to anyone visiting Bali.

It is an average 3 star hotel. Nothing good or bad. Location is ok. About 1 hour from Tanah, Nusa Kuta, Denpasar and to Nusa Dua. Food was ok and room was ok. Staff was ok as well.

Spent our first 10 nights of our trip to Bali here the hotel is situated in a good location close to beach local shops markets and restaurants. walking into the hotel you are made to feel so welcome. The staff are so friendly and will do anything to make your stay perfect. When we stayed there they had young students from college learning how to run a hotel and did they know how to they were well trained and could not do enough for us well done all of you. Breakfast was amazing there was something for every nationality if you asked for a specific item they would do there best to supply it. One barman actually went to five different outlets looking for Bali cider for me as I had asked for it but the bar did not keep it. Rooms and bathrooms are spacious and well stocked with what you need Water supplied every day. Hotel is absolutely spotless. We will have no problem booking this hotel again.

i had the best time , its my first time to Bali and wont be the last. the room was very clean and comfortable everything i needed. atmosphere was great. the location was not far from beach shops restaurants. the staff here where so beautiful all remembering my name and greeting me every-time they seen me and asking if i needed anything . leaving cute notes in my room are doing house keeping. great value for money. the wellness spa at resort was amazing. will definitely be staying here again. sad to be leaving tomorrow. already looking forward to coming again 🫶🏼

All the staffs are very friendly and attentive. We are very happy with the services provided. Staff Ami at the restaurant was very kind and friendly. Other staffs also are very good but I'm not sure the name. My mother had a leg injury. All the hotel staff was very helpful. Wonderful garden view.

The location of the hotel is strategic, with close proximity to the beach, clubs, shopping centre and entertainment hub. This hotel offers convenient airport shuttle service and seamless transportation throughout Seminyak. The hotel rooms are spacious with comfortable bedding. Ms.Tanti (Duty Manager), Ms.Sri (Devali Restaurant) and Mr.Febri (Housekeeping) are the assets of the hotel who demonstrated the essentials of an excellent provider in Customer Service, thumbs up for them. Generally the employees of the hotel still require training particularly the inconsistent Housekeeping Team, which was my only disappointment during the stay. Overall, my rating is 8/10.

I recently stayed at Four Points by Sheraton Seminyak for a short getaway. While the property does feel a bit dated in certain areas, it still offers a comfortable and pleasant stay overall. A special mention goes to Jeremy at the reception, who truly went the extra mile to ensure everything was smooth and enjoyable. Their warm hospitality and willingness to assist made a real difference to the experience. The location in Seminyak is convenient, and for a few days’ getaway, it’s a solid choice. With a bit of refresh, this property could easily elevate the experience further. Would recommend for those looking for a decent and comfortable stay with great service.

I recently stayed at Four Points by Sheraton Bali, Seminyak and had a very pleasant experience from start to finish. The hotel offers a comfortable and well-maintained environment, with clean and spacious rooms that made the stay very relaxing. The facilities were well kept, and the overall ambiance was calm and enjoyable—perfect for unwinding in Seminyak. What truly stood out was the exceptional service from the staff. Everyone was friendly, attentive, and always ready to assist with a smile. Their professionalism and hospitality made a big difference and added a personal touch to the stay. The location is also convenient, with easy access to nearby attractions, dining options, and the beach, while still being tucked away enough to provide a peaceful atmosphere. Overall, I had a great experience and would definitely recommend this hotel to anyone visiting Bali. I look forward to staying here again in the future.

The best location, the rooms were very clean and also Putra our housekeeper was really taking care of us and leaving good gifts for us everytime he cleans our room. Thank you so much for an exceptional stay, you’ve truly made our honeymoon the best in our life. All the staff were really very kind and helpful.

I stayed at this hotel for 2 nights, the hotel surprised me with an upgrade to much much bigger room. Appreciate that make me very comfortable stayed at this hotel. The location also near to the many place such as restaurant, beach club, cafe etc.. a lot of option you can go for just relax.

Friendly and helpful staff. Very appreciative of the room upgrade. Convenient location. Jeremy is definitely an asset to the business. So is Ira at the buffet every morning. Also Gung Indra who kept our room clean and tidy.