Festa Panorama

Great hotel, good value and very clean. Fantastic location in my opinion. Friendly atmosphere. Rooms modern and clean, well insulated from any outside noise. Food good enough with a decent variety. Great service from staff, with the exception of some receptionists.

We visited the hotel with friends for a week in June. I’d been concerned about some of the negative reviews but the hotel exceeded our expectations. The rooms were large and clean with lovely views from the balcony. I was puzzled by some reviews stating that there was little choice at breakfast. What do these people eat at home?! We found everything we needed and there was a decent choice for all meals. It’s a shame there is only one restaurant though and I understand that this could be a bit “ samey” if you were there for more than a week. The white and rose wines were drinkable but I wouldn’t rush back for another glass of red. We found the evening entertainment was not really for us. The Bulgarian night and the dancers were interesting but the nightclub Karaoke was truly awful! I was disappointed that some people were smoking in the enclosed terrace area at breakfast, lunch and dinner. I understood that this was not permitted but the staff just offered me an ashtray when I queried this. Nesebar is a lovely location and the old city is a short walk or €1 bus ride away. We spent lots of time there. We also walked to the city beach about 15 minutes away. Special thanks to Kristina who went out of her way to make our stay such a nice experience.

We will never forget our stay at Festa Panorama. Our room was spotless when we arrived and came equipped with a picturesque view of the sea. It was also cleaned by a lovely lady each morning, who gave us fresh towels, water and bathroom supplies. The hotel offered a superb selection of food for each of the three daily meals, ranging from various types of meats, different choices of breads and a fabulous salad bar, containing everything you could imagine. For dinner, there was a different theme each night. For example, one night was Italian night and another was Mexican, with the focus being on food from that particular country. There was also a great choice for those with kids, with there being a section just for baby food, as well as different types of pizza. In addition to this, there was also a 24 hour snack bar, containing different types of sandwiches, biscuits and fruit, which can be availed of 24 hours a day (hence the name!). During the day, one can also enjoy snacks such as hotdogs, chips or toasted sandwiches, which are prepared by a very friendly lady at the poolside bar. Whilst all of the features in the hotel were excellent, what I will remember the most from this holiday is the animation team. Boris was really personable and I could tell he went out of his way to entertain the guests during the nightly shows, as well as the different daytime activities. I don't think I will ever meet anyone with as much energy and enthusiasm as Lea, who inspired us all to get moving with her daily morning and water gymnastics classes. Jenny was really sweet and amazing with the kids, who couldn't wait to go into her for the Kids' Club each day. She also clearly spent lots of time organizing the different activities, which we really appreciate. I also want to thank Raya for all her help during our stay. She was very friendly and I had great fun with her game of shuffleboard each day, which is much harder than it looks!

Very comfortable & clean room. Common areas were spotless. Very easy to get to the hotel & in a perfect location. The staff were all very helpful & friendly & efficient. The entertainment in the hotel was fantastic. Entertainment staff Borris, Laya, Raya & Jenny were brilliant, playing fun games all day, great shows at night. Quizzes were great fun. We had great crack at the shows. Bar staff & house keeper were fantastic.

We arrived at lunchtime, the room wasn’t ready, we were on the fifth floor with a sea view. The carpet had just been cleaned & the room smelt awful. The fridge smelt like someone had died in it so not a good start! The balcony was tiny & nowhere to hand your wet costumes The rep was very helpful & got drying racks for a lot of the rooms They changed the fridge which was positive. We arrived on a Thursday, had clean sheets on the Monday , we were there for 2 weeks so didn’t get clean sheets till the following Monday ! Towels were changed every day not needed . The cleaner came in every day for about 3 mins , emptied the bins but did little else after 7 days I had to ask for the bathroom floor to be washed & the sink cleaned! The food was ok but definitely not 4 star , would not go back to this hotel Lots of very rude russians lots of smokers , not our cup of tea, which reminds me if you are English take some teabags!