EVITA BAY

Evita Bay Hotel – beautiful location, but does not meet the 4-star standard The hotel has a great location close to the beach, beautiful pools, and a stunning, clean sea. A big advantage is the sandy beach with a gentle entrance to the water, which is suitable for both children and adults. Unfortunately, based on our experience, the overall condition of the hotel and the level of cleanliness do not meet the standards of a 4-star hotel. The rooms and the surroundings need renovation and better maintenance. We would rate the cleanliness and condition of the rooms 2/5 – during our stay we experienced a leaking air conditioning unit, rust on the balconies, and we even had to buy ant spray because ants appeared in the room. On the positive side, the staff was very friendly, helpful, and always willing to assist. The rooms were cleaned daily, towels were changed regularly, and the bedding was maintained properly. The food was a pleasant surprise. Breakfast was somewhat repetitive, but the selection was quite wide. Lunches and dinners were very good, and the all-inclusive food offer was at a good level. Drinks and cocktails were standard for an all-inclusive hotel, but tasty and enjoyable. Overall, we enjoyed our holiday mainly thanks to the beautiful sea, excellent location, and friendly people. The hotel has great potential, but significant improvements in room conditions and general maintenance are needed for it to truly deserve a 4-star rating.

I was a bit worried before arriving because I had read some negative reviews, but my experience was completely different. From the moment we arrived until we checked out, everything went smoothly. The staff were friendly, welcoming, and always happy to help. The hotel’s location was one of the best parts of our stay. It is right by the sea, so we could enjoy the beautiful beach and stunning views every day without having to travel anywhere. It was the perfect place to relax. Our room was clean, comfortable, and well-maintained. The bed was comfortable, and the housekeeping staff did a great job throughout our stay. I would also like to mention the entertainment team. The dancers and activity staff were incredibly kind, energetic, and always made everyone feel welcome. They created a fun atmosphere and worked hard to make sure guests had a great time. The breakfast offered a good variety of fresh food, and overall the hotel provided excellent value for money. Every place can have occasional issues, but based on my own experience, I had a wonderful holiday. I would happily stay here again and recommend this hotel to anyone looking for a relaxing beachfront vacation. Don’t let the negative reviews stop you from giving this place a chance—you might be pleasantly surprised, just like I was.

This is was our first time in here ,so everything was perfect and the hotel was great and ofc we have to give big shout for Leo the one who made our holiday and my kids they loved him , he really mad our holiday thx aloot for everything

Well , it was lovely hotel lovely holiday for first tíme im here with my family it was really good experies and i háve to thak mr crazy Leo the one who made our holiday better he is the one who can make everyone happy .

We stayed at this hotel April 2nd - April 7th 2026 and unfortunately had a very disappointing experience, photo proof added. Positives - The staff (Other than the manager and bald receptionist) were amazing, friendly, super helpful, spotted people who needed help like the elderly or children. The manager lets this hotel down 100% with the way he speaks to customers and dismisses all concerns and calls them liars for saying they don't have hot water and heating when 90% of the guests had exactly the same issue. Even after he's said that someone's been up and fixed it when it clearly had not been fixed. We are either lying and there is no issue, or there is a problem and you've fixed it. Which one is it? Thursday 2 April: Checked in. No hot water or heating. Reported the issue. Told someone will come up, waited 30-40 minutes for noone to come. Reported again. Friday 3 April: Still no hot water/heating despite being told it had been fixed. Asked to move rooms, told if it's not fixed by 10am tomorrow we will move you, I asked if we could just move rooms tonight as it was very cold in the room and told there are no rooms. We asked for more blankets and we were told by the bald receptionist that they don't have any, then said that they do but they're for new guests. I ask what we could do as i had struggled with the cold night after only cold showers and he said 'i could tell you what I would do but you won't like it'. We asked what that was and he said 'i would sleep in here (the lobby) where there is a heater'. So I asked if he thought it was appropriate for a female to sleep in the lobby with both main doors unlocked and open to the outdoor whilst also having an undocumented man sleeping on the sofa. He just said that's what he would do. Saturday 4 April: No update, we had to constantly ask noone came to us as they said they would, we went to reception to ask for an update, told to wait longer, finally moved rooms at our request at 1pm. Saturday afternoon 4th- 7th April : In the new room with hot water and heating. When we arrived, we were informed that the hotel had been affected by severe weather the night before. We understood that some disruption was unavoidable and were prepared to be patient while things were being put right. Other than one pool being drained (the entire time we were there) there was no clear effort to open the pools or bars. There were staff members in the new derelict building, loads of works, cleaning and getting the rooms ready for new guest arrivals but no attempts to help the guests that were already there. The beach bar/snack bar did not open during our holiday. The only facilities available were the lobby bar and the restaurant (no food was labelled in the restaurant) During our 5-night stay, we only managed to have two hot showers. For us, hot water is a basic facility that should be available regardless of any other circumstances. After returning home, we submitted a complaint through our tour operator. The hotel's response was particularly disappointing, as it included the following statements '"Is completely and utterly untrue, and we do frown upon intentional false statements made from guests for monetary compensations due to their holiday experience." "As for the guest to complain about the overall condition of the hotel after such extreme weather occurrences is quite concerning to basic human logic." It was not about the weather (although we did have rain and thunder), the hotel was not ready to open, you can see in the photos the sunbeds are stacked lined on top of eachother at the beach, they're stacked at the pools, they're not blown over in a mess, theres nothing set up, from when we got there to when we left. The photos speak for themselves. As paying guests who simply reported our genuine experience, and know of multiple other guests identical complaints, we found this reply very unprofessional. Hotels don't need to be perfect for us, we understand things happen, can go wrong, especially with the weather, it's the way you handle it. We were called liars, spoken to rudely, the problems weren't resolved after days of complaints and cold showers and nights sleep and there was no effort to fix the hot water, heating, open the pools or set up the beach/snack bar or beach. It was all the same as when we arrived. (It was never about compensation, we got £35 back from a £700+ holiday, it's about being treated right and to stop this from happening to other people) We had a lovely holiday sitting in the lobby with the friends we made and going for walks. But by the Saturday it got very busy as the only place to go was the lobby which was very small. We had entertainment one night out of 5 which was the Saturday. Again, told it was because of the weather ruined their speakers, but brought old roughed up, dirty speakers on the Saturday. I do want to end on a positive note. Every member of staff we encountered, with the exception of the manager and one receptionist, was absolutely amazing. They were friendly, welcoming, hardworking and did everything they could to help despite the difficult circumstances. They are a real credit to the hotel. I genuinely believe that, once the hotel is fully operational with all facilities open and working as advertised, and with staff like these looking after guests, it has the potential to provide a fantastic holiday experience. Sadly, that wasn't the experience we had, and due to the lack of basic facilities in our room, the unavailable amenities, and the way our concerns were handled both during and after our stay, we would not return.

Rooms were ok never got swept up as we there were glasses from a previous guest be careful when you book are room was on a road pretty much vehicles up and down all night looked nothing like we had booked skip so close overflowing

This hotel has everything you need food was great plenty of choice the pools great the staff were fantastic the location was great easy walk into Faliraki bus stops outside the hotel to go further afield recommend this hotel highly

Lovely location on the beach.Plenty of sun loungers and plenty of pools to choose from. Not much happening currently at night though Leo does his best to get everyone involved during the day. (Aqua, darts, yoga) Rooms are basic but spotless clean. Helena and the team look after you very well in the restaurant..even those with gluten free requirements are well catered for. snack bar gyros not to be missed. This is most definitely not a 4 star hotel by European standards... I'd give good 3. The only quibble would be the rudeness of the reception staff and Mr Nicholas. Don't expect help,. expect to be sneered at and criticised for daring to book with love holidays and not directly with the hotel. Everyone else was friendly and helpful to a fault. We will come back to falaraki, but not this chain of hotels. The 4* given are for the hardworking staff.