EUROPA

We chose this hotel for its central location. The lobby bar is nice and the breakfast correct. A major disadvantage is the lack of hooks, drawers and shelves in the rooms. We ended up putting our clothes on the desk and our bath towels on the toilet lid. Very important in this hotel is to make sure you ask for a quiet room. There are lots of parties and big events and the noise is unbearable until one in the morning.

We had a 1 night stay at Europa and it was fantastic. The room was lovely and nicely decorated. BUT the best part of the stay was the bed. They advertise they carefully selected their beds and it was true. I had the best night’s sleep I have ever had in a hotel. It was so nice to wake up well rested and without a back ache.

We absolutely loved staying at the Europa Hotel! It’s such a beautiful experience and world famous with incredible history. Andy the GM has done such a great job leading his excellent to to deliver top notch service. We will be back!

Great meal at the hotel served by Zaic Bates - very attentive and helpful Food and drinks excellent and served quickly Would recommend a visit

Great stay as always at this hotel this is my 2nd stay. I would highly recommended this hotel it is a great location

Lovely overnight stay. Check-in super easy and quick. Staff were all so friendly. Breakfast was amazing. Location is great, walking distance from the main coach station and into town.

First time staying at The Europa. Really enjoyed my stay. Hotel was very clean, staff friendly and good atmosphere. Will definitely return

Beautiful new area in the piano bar,which was spotless. Great atmosphere, and live music. Service impeccable . We were served by Luseka, nothing was too much trouble for her and our order was taken by another young guy but sadly I didn't get his name. Food was excellent as always. Totally recommend meeting up at the piano Bar.

I've been going to this hotel for 15 years and absolutely love it! The hospitality, service and restaurant is second to none. All staff are very helpful and nothing is too much trouble. We were spoilt for my friends 80th birthday. Thank you all so much Jackie from Portadown

Really enjoyed our stay, friendly welcome and nice room - all staff encountered were very friendly including staff members we met around the hotel who all spoke and were very friendly and helpful. Carly on reception was very welcoming and Stephen was very friendly and efficient in the breakfast area. A lovely stay, thank you

Clean, friendly, nice breakfast, location in walking distance to most of city centre. Food what I had in the piano bar was good.

expensive but excelent best Location for this event nice employes and clean quiet room .............

First the good: the hotel is very convenient to the train station and the piano bar is a very comfortable place to have a drink. Unfortunately, the bad far outweighed the good: the first room we were assigned was dirty. The showerhead was moldy and the sink had dried toothpaste running down front of it. We had another room with missing floor tiles, a strange leak in the bathroom, and a broken safe. Clearly, the maintenance on these rooms is not being done. The bathroom design is also terrible. There is no where to put anything. The depth of the countertops is so narrow that you might have room for a toothbrush but everything else needs to be kept outside. The faucet is also so close to the wash basin that it's a struggle to wash your hands. Front desk staff does not care, and can be downright rude. The hotel is quite famous and is clearly resting on its laurels. The staff needs training and the rooms need to be maintained. Do yourself a favor and stay elsewhere.

Great hotel, great room, piano bar is fab, service excellent and the prices are perfect even though its a high brow hotel - its good value all in all for the lovely surroundings etc.