Estival Torrequebrada

Just returned from Estival Torrequebrada, first impressions were quite good, check in was good although rooms we're not ready as expected. Room was a nice size with a lovely side sea view on 8th floor. Facilities were ok but struggled in some areas, we went with family although booked separately. The play area is not for toddlers our grandson is two and the slides ect were not good for his age. Same as the kids splash pool not for the younger ones which was very disappointing and no life guard on duty at this area as read on the hotel facilities and the reason for booking this hotel was to have childrens fun time. Our grandson was never left unattended unlike some but older kids were a little aggressive around this pool. The lifeguards were around the other pools. Maybe you could put an age limit and height restrictions on your website as we noticed this by the pool. Food was quite good but a let down was the eggs at breakfast were cooked in a pan in deep oil so they were dripping in fat, normally they're cooked on a flat griddle but a positive was the English sausages. All staff were lovely and helpful. We did have to complain about a very large Spanish group as they were loud disrespectful around the splash pool, spitting and smoking stamping out their tab ends and left them around the splash pool. We did tell one of them that this was not acceptable and also spoke to life guard on duty nearby and reported to reception. Definitely spoilt our last days around the pool and in the restaurant. The entertainment staff were good we joined in a few activities. To sum up the holiday it was good but would not return with small children.

As my first time visiting Spain, I thought I would experience great things in the country and meet great people to bond with, personally I find comfort in the hotel that I stay at, though the same can not be said when I showed up to this hotel. This was the first time I was ever accused of being a thief, which might have been prompted by the color of my skin. The lady bombarded us (Me and my brother ) whilst we were enjoying ourselves in the indoor pool, saying "I didn't see you coming in with towels", she wouldn't listen to what were saying and when she left to check the surveillance cameras, she didn't even think of apologizing to us for spoiling our mood. This review is made to make future visitors aware of the treatment, they might recieve from their supposed hosts. (P.S. the meals were absolutely horrible, and we had to dine out every day just to avoid it, inevitably wasting our hard earned money on something that was meant to be enjoyable )

Upon arrival, the hotel greets you with a raw sewage smell that continues throughout and cockroaches on -2 Floor. Splash Park As a family of 3 with a 2yr old, this hotel is NOT suitable. The splash park is only for children above 90cm, no mention on the website regarding height restrictions otherwise we wouldn’t have booked here. Food Not a huge selection but you wouldn’t go hungry. Only 1 restaurant and 1 à la carte. 2 snack bars. Our son has a controlled dairy allergy but there’s no oat milk when asking the chef. However, they provide soy or almond milk as an alternative if your child likes that. Room Marbella tower, nice view of Fuengirola! Clean but noisy beds, super squeaky! Bathroom needs a sliding door on the shower as the floor tends to get wet. Few English TV. There’s much nicer hotels in the Torremilinos area such as RIU Costa Del Sol - highly recommend for families.

Lovely hotel, modern, well kept and very clean. We went as a couple in our early twenties. We got a free room upgrade on arrival, with sea view, amazing views we were on floor 4 out of 11. Lots of different seating areas inside and outside for chilling and evening spots. There’s an indoor bar that’s got 6 TV screens, was a bonus as the World Cup football was on during our stay, didn’t see this advertised or on any reviews so that was a good surprise. Staff happy to change channels for different sports also. Buffet fine, plenty of choices and something for everyone. Pools lovely, only used the adults only ones as the family pool very active and noisy. Nothing happens on the adults side though, no activities or music. Location good, easy with buses to get to marina and an amazing Indian just opposite the hotel called Bombay Bistro, worth a visit! Overall a great experience and happy with our stay, few minor things that could have been better for the amount of money you pay (and we aren’t picky people at all) and feel a few more things should be included in the all inclusive. - You get 1 free water in the room on arrival, every other holiday we’ve been on you get a new bottle daily. - You get a coin on arrival per person for drinks at pool, you hand in the coins when you get a drink and then you hand your empty glasses back and the coins returned for the next day, good idea and happy to do this, however slightly annoying at the end of chilling by the pool you have to stand in a drinks line just to get your coins back - feel like there should be a separate line/section for empty cups and getting your coins back. - In the evening, waiters take your empty glasses but they don’t serve, not a biggy but would be nice in the evening and again the lines can get quite long sometimes and you’re waiting 10 mins in the line. - Evening entertainment not the greatest, nothing really took our fancy. They had a pool party one night and that was fun. - Theme nights at the buffet aren’t advertised, or not that we could see. - There are QR codes dotted around the hotel that opens a link to the hotel page for what’s going on eg entertainment, only realised this half way through the trip, could have been informed on arrival. - The A La Carte restaurant is only included if your booked through Jet2Holidays otherwise you have to pay, seems cheeky for all inclusive, we didn’t bother but a shame as nice to change it up rather than buffet every night. - Snack bar located in the family side, serves chips, burgers, hot dogs, pizza. Can get a bit samey. Would be nice if they had a little menu where you can order, like a wrap or pasta dish, we’ve had this in previous hotels. - You pay a deposit for beach towels and then €1 daily charge if you want clean ones each day, again should just be included I feel. - The adults only side is 16 and up to note, was fine but a couple of youngsters being annoying in the pools at times. Overall great stay, with some minor things that could have been better/included for the price you pay. Would I come again, no, solely because we’ve had a lot more benefits and included things for the same price at other hotels.

Just returned from a fantastic weeks stay at the Estival Torrequebrada. Our room had spectacular views over the med and pool areas and it was wonderful to wake up to such stunning views every morning. The food was always of a very high quality with so much choice every day and catered for even the fussiest of eaters. The staff were extremely helpful and Xisemena who served at the pool bar was so friendly and efficient even at the busiest of times. One massive negative for me though was the amount of smokers at the pool bar which forced us to have our drinks round the pool instead of sitting at the outside area at the pool bar. Surely there could be a separate area for those wishing to smoke and those of who wish to breathe in cleaner air!! Also at night the upstairs outside area was spoilt for us because of the constant smell of cigarette smoke forcing us to sit inside which is not what we really wanted to do as we wanted to watch the nightly entertainment. I would love to return to the Estival but feel that without the smoking concerns being addressed I would not consider doing so. The entertainment did not start until 10pm which I consider being too late and other people I spoke to agreed.

very nice hotel but why all about the french

Everything about this hotel was amazing - especially the entertainment guys 💕💕 Massive shout out to ‘Chus, cassie, & David ‘ they really made our holiday so much fun . Food was varied and delicious. Make sure you take advantage of the fine dining, one free reservation for your duration . Massive portions, and the setting was lovely. Visited the Marina a couple of times during our stay, uber is between 7-10 euros. Cable car is well worth the trip, as is the market near there on a Friday ( it’s right next to the cable car entrance ) Back home now, v sad , but would deffo return !

Overall, we had a okay stay. The food was okay, plenty of choice, there were always enough sun loungers available, and the hotel is located close to a small beach which was convenient. However, there were a few issues that affected our experience. The toilets around the hotel were often unclean and many didn’t seem to be working properly. The elevators were unreliable, frequently taking a long time to arrive and sometimes having problems with the doors closing. We also found the evening entertainment to be quite limited and not particularly enjoyable. In addition, the hotel is fairly far from the main beach and local shops, meaning you need to walk or use transport to reach them. We also found that double mobility scooters do not fit through the main entrance doors, which made access difficult. There also seemed to be some confusion when we arrived regarding the all-inclusive system. We were not given our all-inclusive wristbands at check-in and had to ask for them. The following day, when ordering drinks, we were told we should have been given drink tokens on arrival. As we had never received any tokens, staff initially assumed we had lost them and advised that we would need to pay for our drinks. This made ordering drinks during the first day of our stay unnecessarily difficult and frustrating.

We arrived ad a family of 9 on 29th May. We were greeted by Carmen. A lovely receptionist who always had a smile and very helpful throughout our stay. Here are the positives of our stay: The hotel was immaculately clean. The gardens were kept beautiful. The pools and surrounding areas also were spotless. All the bar staff around the pool and inside bars were lovely. Majority of restaurant staff good. The negatives of our stay : Have never stayed in an all inclusive where you have to pay to launder towels. As a family of 9 it was very annoying to only be allowed to order 2 drinks per person . Which meant we had to go up several times. Have stayed in over 12 All inclusive hotels and never had this before. When going in the restaurant as a family of 9 we were told “ not possible “ to move tables ? As a family we like to sit together. We did just move the tables in the end . This was met by several staff rolling their eyes in disapproval. There were a few members of staff, Especially a gentleman who was very accommodating. The tapping in system at the restaurant does not work . Some of our group went for dinner early . As they went to watch football . They then went to come back in to have dessert they were told “ not possible “ One evening our grandson wanted to come back in restaurant after going to see entertainment to get an ice cream “ not possible “ He is 5? I can totally understand you not being able to take food( other than crisps/ lollies) around the pool. However several of the life guards seemed to pick and choose who to stop. It’s either a rule for all or nobody. The signage was not made clearly visible either and was on pillar at bar not clearly visible . We felt as a family that the pool staff need to learn better people skills . On 3 occasions, we went to lunch in main restaurant to find notes on our towels , stating we had left them unattended. Having to pay to have tea bags/ coffee / sugar in your room is strange. We felt that it was not as relaxing a holiday as we were constantly feeling micro managed . I would not stay in this hotel again. Which is such a shame as there are many staff that work hard.

Just returned from this beautiful hotel. We had superior sea front rooms which were lovely. The views from the balcony were spectacular and the rooms were modern, spacious and clean. We were all inclusive and thought the food was very good with lots of choice. Plenty of options for drinks too and we rarely had to queue to be served. There were lots of areas to sit and we loved the adult pool area. People queued for sunbeds at 9am but we only went down in the afternoon and got beds in the grass area near the pool. The hotel had a bus stop outside and we used the buses to explore nearby. Would definitely recommend visiting Benalmadena old town and Benalmadena marina. The entertainment was a little hit and miss- the soul night was fantastic but other acts weren’t so good. Luckily we were quite happy on the terrace watching the parakeets come for crisps and a cheeky drink!! All in all a brilliant hotel that I would love to return to.

Great hotel, great staff, great views especially. It is well worth getting a room with a sea view. And I hope to be back at some stage. Rooms are very spacious, modern and well kept. Cleaning staff are very friendly and do a great job! PRO TIP: When in your room after check in, turn the TV on and watch the short video on screen if you don’t understand how dome things work. Food in the buffet restaurant is great, everything to accommodate all types of people, obviously some gripes about small things but these are negligible. MASSIVE NOTE TO EVERYONE, when a staff member takes your dishes away, say thank you. I couldn’t believe how many people don’t say this and treat them like they aren’t there. SECOND NOTE, do not call over a staff member over like a dog to clean a table just because YOU want to look outside when there are plenty of free tables elsewhere, this really bugged me, so disrespectful towards them as they are working hard enough never mind this. Outdoor areas are very well kept and I love the fact that there is an adults area and family area. After the outdoor areas close at 7pm the staff are tidying and organising right away which is great to see. Indoor facilities like the sauna, steam room, and pools are brilliant and an amazing extra in the hotel, again staff are friendly and accommodating. The gym is well kitted, however i wish there was a timetable for fitness classes as each time i used this facility there were classes active and it was very busy. I think they stopped at 12pm though for a while as most left at this time. The reception staff are very friendly and helpful! One small annoyance I had was that there are plenty of signs that state you cannot reserve sun beds and that anyone who does so and does not return within 30 minutes will have their belongings moved away. This was never enforced and i witnessed 32 sun beds unoccupied with peoples belongings on them during lunch whilst only 11 sun beds were actually occupied, this was in one part of the adults only area. Only other thing I can think of is the pool table in the main bar area. There are 2 and one of which is a bit dodgy to work and sometimes when it finally does, the balls dont come out and requires a bit of pushing, maybe a bit more maintenance needed on these. Also the fact it is €2 per game is a bit much, when i have paid for an all inclusive. Massive thank you to all the staff there you all were fantastic!!!

Brilliant stay hotel is lovely and clean had a side sea view but it was a lovely perfect view looking over sea and kids splash pool area we didn’t Que like some people did for a sun bed and managed to find an adequate spot for 3 people everyday, food was fine there was a Mexican night and a Chinese night and seafood night but always something that would suit everyone and my 6 year old !! Close to beach and bus stop right outside hotel if to want to take a trip to the beautiful marina.. splash pool was a hit with my little girl animation team were great and great with my kid , staff overall friendly only thing letting place down was entertainment but would recommend this hotel had a great time and was sad to leave.

We’ve just got back and are already thinking about booking again next year. Check-in was quick with Carmen, she was a great help throughout our stay, the room was spacious, the views were beautiful, the food was brilliant, and everyone works really hard but does a great job

what a fantastic hotel and location for a 1st class relaxing holiday . the hotel was clean and the restaurant was super with various menus throughout the day and evening the pool side area of the adult only area was very clean and the bar was used once in a while ,although i do think that small snacks should have been available here . it was literally a stones throw from a small beach but the sound of the waves whilst soaking up the sun on a very comfortable sun bed was enjoyed . you have to queue before 8.45 am to get a good sun bed as the entry to the pool area opens at 9 am , i thought this was a good idea although i did observe various people putting towels down and not returning for several hours which i think is wrong and prevents others from having a parasol and bed . as stated the location was great with a nearby supermarket to buy any sundries you had forgotten. a little dissapointed to find out that although the hotels advertises branded drinks included in the price some are not e,g whisky was limited to jb or another cheap brand but you had to pay extra for Jamesons ( a bit cheeky i thought ) the room was enormous as i had booked a superior balcony room on the 8th floor it was great , once again a little dissapointed that you are only provided with 2 tea bags and milk and the rest of the week you had to purchase more ? however i visited the local supermarket and bought my own as i enjoy a cuppa on the balcony . overall a great place to visit with stunning views and a location to match

First time staying here, don't think it will be the last! Last minute holiday with little research but thoroughly enjoyed it, adults only pool was perfect. There was good food, nice wine, friendly staff, clean room and when I left a treasured momento lost in the bedding, the staff went over and above to ensure it was returned to me. I am so grateful to them for this, words cannot express how much it means.