Empire Beach Resort (ex.Triton Empire Beach Resort)

Sasha the best, Very good animators Yoga, great dancing, I like vacation here

the rooms are old, but more than okay for what they are used for, staff are so helpful and really great people, coming as 2 people from the uk we felt really welcomed and comfortable we had the best time, pool facilities were great we honestly dont want to leave. cant fault the hotel at all we have had a great time. even got cake left in our room after mentioning to one of the staff it was one of ours birthdays. honestly great atmosphere at night and all around just a great time here would 100% recommend

Everything was nice stuff,rooms looks just like at pictures food was bit problem but thats becouse Im picky eater

i very like that hotel, its not our first time here and for sure we will be back. very good team, good food, and clean pools. Very kind people

Very good location, very good food. I very likes the pool. I like that hotel

I am writing to express my deep dissatisfaction with a recent booking made through MMT platform. I booked a stay in Goa and arrived at the property late last evening, only to be met with an incredibly disappointing experience. Upon arrival, the room provided was in a deplorable condition. The design was outdated, and the room's overall state was far from acceptable. Additionally, in the midst of the humid season, the air conditioning was non-functional. Despite repeated requests to the resort staff for assistance, we were told there was nothing they could do to help. When I reached out to MakeMyTrip for support, I was shocked and disappointed to be told that my only option was to check out and find another place on my own. This suggestion, especially at midnight, left me and my family in an extremely difficult situation, with no viable options but to endure the night in a suffocating room. Opening the doors for ventilation was not an option either, as the area was plagued with mosquitoes. Adding to this distress, I discovered that the resort was undergoing renovations, and the swimming pool, which was prominently advertised on your platform, was closed. This misrepresentation of the property's facilities on your website is completely unacceptable.

The lady sitting at reception was very rude in talking. When you check in she will instruct regarding pool , breakfast etc. like hostal warden without any expression on her face. Secondly, she didn't have any idea about bills. When I enquired about bills, she said those amount could be higher because of GST. Although food bill is given in plane cash memo without any GST. Hotel and resort looks like century old without any maintenance. Ceiling fans are rusted. Rust will fall every now and then. Location is good. It's near to beach. Apart from location nothing is good. Every thing is poor including professionalism.

Room service lousing. Staff unresponsive. Toilet not working. Hotel staff not bothered. Only interested in collecting rent. Lousiest hotel stay ever. Can you remove the listing of this hotel from TripAdvisor. LOUSY Hotel. Stay away.

Very helpfull staff. My wife had a problem with hearing/ears. They sorted all out with hospital/medical experts and ordered a appointment asap and too a very experienced doctor. It took 5 minutes and the doctor got a lot of stuff out of ears, and it did cost only 500 IRP.

AC, Bed , Wash room and Geyser quality is very poor. Even shocks received from switches. walls and ceiling very dirty and not painted at all .. Breakfast is not up to the mark . Location and pool and beach access is excellent but do not recommend based on above .