Elvira

My wife and I stayed here for a week in early July, it was our 14th visit to Puerto Rico but our 1st at this hotel. We really couldn’t fault the place, the reception staff were very friendly and helpful as were the maids and the couple who run the pool bar. The pool area is lovely with plenty of sun beds available at all times, the pool itself is small but adequate and not cold at all. There are lifts to all floors so no issues for anyone with mobility problems. Great views of Puerto Rico from the high floors too. The rooms are large and modern with free aircon in the bedroom and living area. Towels were changed 3 times during our stay and bedding once. The floors were a bit dusty and crumby on our arrival but apart from that the rooms are cleaned to a good standard. The location is great, a short walk down hill brings you to 62 steps which lead down to the Commercial Center. There isn’t a shop at the hotel but there is at the Casablanca hotel next door where you can also get breakfast (€10 per person for a buffet breakfast with a huge selection of food and drink) we tried it once and it was excellent. We will definitely stay here again and highly recommend it.

Lovely hotel nice and clean. Food was lovely everyday, no complaints. Kids enjoyed the entertainment every day and we all enjoyed the evening entertainment. Plenty to do for everyone. Rooms clean and spacious and stocked well everyday.

Absolutely great hotel the restaurant owners paul and Elizabeth Absolutely make your holiday food is amazing and they make you feel so welcome they are cheerful and always happy, first time visiting here we will return next year! Rooms are perfect cleaned regularly and regular towel changes and a great location!

Once again we have had a fantastic stay, me and my partner loved every second of the holiday. The apartments we're well equpied for self catering and had everything you need. They were spotless clean and the cleaners worked hard every day to keep the hotel communal areas. The hotel is close to the commercial centre with a flight of steps to get down but the noise level is really low on a night once doors are closed. The pool and area is spotless and we only had one day with issues of no sun beds but staff soon arranged more sun beds to be put out. We had room 610 and the view was amazing we could see the bay as well the commercial centre. Would definitely have this room again. The pool bar is amazing Paul and Liz really made us feel welcome and could not be more accomidating. People are quick to moan about prices before even giving it a chance. If people took their time to try the food they would realise it is quality and hand made. Worth every penny in our opinion. The drinks are also of quality and again we had no issues paying 4 euros for a pint. Hygiene has been mentioned in previous reviews and I am unsure were the issue is everything is spotless clean and Paul and Liz were always presentable. They both really made our holiday and can't wait to return. A few things to mention re the rooms, the bathroom floor is really slippy and their is no signs to warn you and the bath mat provided so for my self having disabilities I slipped so had to have assistance from my partner to get out. Would be better if a sweeping brush was left so can have a tidy when no cleaners were needed but just a quick sweep. A bigger bin would also be easier when you have a bit of rubbish as small bin doesn't hold enough. Overall another amazing stay and can't wait to return.

Myself and my friend recently stayed here for a week and it was an amazing holiday, hotel was perfect, modern and clean. The view from the balcony was stunning. The hotel is on a hill side and 102 steps up from the main strip so not for anyone with mobility issues. One of the highlights of our holiday were Elizabeth and Paul the pool bar owners. They were so welcoming and they made our holiday. We often ate there, all the food we had was tasty and fresh. The service was impeccable and we couldn’t have been made to feel anymore welcome. There were people at the accommodation complaining about the price of a beer 4€ , I personally think this is completely reasonable for a poolside bar and the beer was very good. A lot of customers complaining that you cannot eat or drink your own food or drink by the pool. This is standard in any self catering resort. We will be back as we had the best holiday.