Elida Hotel

Don’t go here if you prefer a relaxing holiday. Owner Manas uses the swimming pool area to chill with his family and causes noise (e.g. screaming kids). Unfortunately, after speaking with Manos he didn’t do anything about it. Cares more about his own convenience than for his guest. Also, swimming pool is way too small for amount of guests. Very disappointed.

We arrived at our chosen accommodation the bueno apts at about 01-00 am and were met by Elly and another guy at the bar we went into the bueno reception and were given keys to room number 5 ,they led us down a passage up a ramp and then down some dodgey steps to our room so as far as we were aware we were in the burnout,we unpacked etc and because it was late we went to bed.After a day or so I sensed something wrong and I even started calling it the servants quarters.We have been coming to platanes since 2005 so we no a lot of locals in the bars and restaurants and we asked them if they could confirm whether we were in the bueno or the Elida and they indeed confirmed that we were in the Elida.We had spent a lot of money to stay in the bueno so we approached the tui rep Christina who went to speak with George who runs the bueno and he told her that we were in the bueno so we accepted this.Christina came to our room with us to discuss our concerns and she looked at some photos on the internet and she thought the pictures looked alike,so again we took her word that George was correct and we were in the bueno.We carried on with our holiday which we enjoyed greatly however we were asked by our local friend if our issue had been resolved and we said yes ,however our friend once again reiterated that we were definitely in the Elida.So once again we approached Christina the tui rep to express our concerns and she said she would make more enquiries back at her office.The next day on our return from the beach Christina was waiting for us and she apologised to us confirming what we suspected in that we were not in the bueno but in the Elida and then went on to discuss compensation.When I book a holiday and pay good money to stay somewhere the I want what I had payed for,as it was it appears George took our money and then sublet us in a less desirable accommodation thinking we maybe we would not spot is little skank ,how wrong he was because we are seasoned travelers we we were on it in flash.during our stay a couple were put in the next room but only stayed in for one night so when we saw them the next day we asked why they had moved so quickly and they said that there wasn't a room for them in the bueno upon arrival and they were put in the Elida .It appears that if your name is not noticed as a regular visitor then if they are overbooked they bump you into the less desirable Elida in the vain hope that you will not realise.If I had paid shall we say about £800 for this holiday I would have been reasonably happy but actually we paid about £1300 so somewhere along the way someone made a nice little profit out of us .George knew full well that he was being deceitful because he couldn't look at us and avoided us at all costs.If you want to stay somewhere cheap and cheerful then this is the place for you,however I paid good money to stop in the Bueno but ended up in the Elida.No mas.

Nice place close to the beach with its own small pool. The apartment was clean with a balcony overlooking the pool and a good shower. It's a little east of the centre of Rethymnon, not far from beginning of the Myli Gorge so I walked up the gorge from there. Also there's a wide choice of restaurants within the immediate area.

Came directly to this hotel without reservation. Owner welcomed us and showed us the studio. We decided to stay two nights. Quality / price is fine but our room was a little dark with no natural sunlight and in some corners dusty. Very near to the beach. Ideal for a long stay had all you need(fridge, drive, washing machine)