ELBA SUNSET MALLORCA THALASSO SPA

Brilliant and that's all I can say, definitely going back same time next year for longer, perfect for what we like

We stayed at the Elba Sunset as we were in the island for a family wedding. It’s a beautiful, spotlessly clean and quiet hotel with excellent food options and very attentive and friendly staff throughout

Stayed for 11 days in June into July . We picked this hotel for hubby’s special birthday. There are good and not so good points with the hotel . We paid to upgrade our room , views of pool and sea were amazing. Our chair on the balcony was broken ( which I reported to reception on day 1 ) it didn’t get changed . On day 2 a seagull deposited a big load on our balcony onto our swimwear , while this was no fault of the hotel at all it did not get cleaned for the whole time we were there . So with the chair and mess we didn’t use the balcony ! At breakfast the tables were not cleared quick enough , the staff there worked very hard ,I just don’t think there are enough of them ! There were also not enough staff at the pool bar , at busy times there were long queues . The majority of staff were very nice , helpful and friendly , a few of the reception staff were not ,which is a shame . We were not told at check in that we had to put a card on the room . When we wanted to got food and drinks later after our arrival we charged it to our room , the next day we were told we had no credit , on checking at reception we were told that we had to add a card. We said we wouldn’t do that and would pay as we went , we advised we would settle the €60 bill on check out ,which were told was fine . On our 6th day we had 4 missed calls from reception . When I rang them they said “we needed to pay our bill as we were leaving the next day” , we still had 4 days left at this point . We did get an apology but felt the hounding was unnecessary. We had a couples massage which was very good . The music around the pool was good but wasn’t on enough , it would be nice to have had a few activities around the pool area . The main areas were lovely but I don’t think the room upgrade was worth it , yes the views were amazing but we’ve had better rooms for less money . We would return again but not for so long next time .

We have recently just got back from our stay at Elba Sunset, first time staying at this hotel. Overall, the hotel was lovely! Amazing views, clean room and hotel, friendly staff! I definitely believe, this is one of if not, the nicest hotel in the area. However, only a few minor points to share. Double bed - Is two single beds together, kept falling through the beds at the night time. Breakfast - Only ate breakfast one morning, different food options just not personally for me. Music - They do have music playing around the pool but very faint, if you’re not close to the speaker you won’t hear anything (Would have been good if this was louder but may be due to it being classed as a spa hotel) DJ did play one of the days for a few hours which definitely improved the atmosphere. Location - Location is great as it is right inbetween magaluf and Palma, beautiful beaches / restaurants about. However, to get back from Palma you do have to walk up a hill, it knackers you out, especially after being in the sun all day and wouldn’t be the best option if you struggle with mobility. We didn’t have a good view - We were on floor 7 over looking the street. Did get quite noisy but the hotel cannot help that. We did ask for 2 rooms together, in which they accommodated that so we were grateful and didn’t mind loosing out on a nice view due to this. Overall, a lovely stay and would definitely recommend and great value for money. Will be back 🥰

Fabulous 3rd visit l to this hotel. Customer service throughout the hotel is excellent. Rooms spacious and large patio with chairs and sunbeds. Food was excellent plentyv of choice for breakfast and dinner. The view from pool and Bow restaurant is excellent. Spar across from hotel for essentials, may need a taxi back up steep hill though but definitely would not let this put you off booking. Will definitely return next year

Very relaxing, friendly staff - hot stone massage was excellent.

Stunning hotel, food and views

Fantastic hotel, recommend to anyone