El Mouradi Port El Kantaoui

2nd visit to this hotel . Myself and my daughter have just returned home . We had a lovely few days away here . The hotel is clean and a lot of the rooms have been refurbished and they look lovely. The staff are friendly and welcoming and a lot remembered us from last year which was nice . Food was nice basic Al inclusive you won’t starve but if you have fussy eaters they might struggle. Hard Rock Cafe is with walking distance and fairy reasonable prices.the hotel is clean staff work very hard to keep it clean . Our room was cleaned everyday with fresh towels. Our cleaner was very friendly and always smiling. The beach is beautiful and clean . The pool area and the pool are clean. We just love this hotel and will be back.

Good hotel for the price, there is little cute cats around the hotel. Nice beach but sometimes its a little dirty with plastic. Overall okay experience

Back from a wonderful stay at this hotel. After a shaky start of my original booking through Love holidays, I was moved. pre arrival, to the hotel next door due to room renovations. But my heart after 28 stays over 30 years is firmly with the El Mouradi. The staff were so kind in the siutation, shout out to Ibitssem, operations/bookings manager and 'Madame' on reception. To the beach life guard, name escapes me and Soffiane, who saw me camping out by the pool as the hotel I was moved to just wasnt the same ,and arranged for me to move back over, securing me my original sea view room which was exceptional. Worthy of a 5*! Thank you to everyone that made the remainder of my holiday so perfect. .... this hotel is not as big as some, so it gives a personal feel. Staff very quickly become like friends and there is nothing they will not do to ensure your holiday is is a perfect as can be. Well situated on the beach and a short taxi ride to the Marina for great restuarants. Thank you everyone... I had a fantastic time.

I have stayed here 7 times in the last 2 yrs. It's my second home. It's the best hotel I have stayed in and given me my best holidays ever.. I give this hotel 6 stars.. The location, the staff, the service, the food, the entertainment, the rooms,all I can say is it has everything I want in a holiday.. I can't thank the staff enough, in every area of the hotel. I will always stay in this hotel as it's the best in Tunisia.. Kevin neal Jersey channel islands UK..

Its very good team animation momo jaki nini iheb helmi fares and its very nice hotel

It was really super and amazing i like the place there i want to say thank you specailly for wael habibi for his help and his kindnes

I spend really amazing time with my friends and i like the service was good and i want to say specail thanks for wael habibi for his help and his kindnes he is so professional in his job and he was amazing

It was really amazing holiday and perfect and spend great time and we want to say specail thanks for wael habibi for his help and kindnes and he was really so friendly

The hotel was great and also the team in the recepetion anf animation was great and specail thanks for wael habibi he help us on everything he was so kind and friendly

It was perfect holiday I like the hotel and all the stuff was so friendly in the reception specially Wael habibi he is really amazing and so friendly and helpful and I want to thank him so much for his help

It was really perfect the animation was good and the service was great and the reception was friendly specially Wael habibi he is really friendly and helpful

I have stayed in many of the el mouradi hotels and loved them all! I was really excited to stay here and try somewhere new. We started in selima club for 3 nights which was fantastic and moved here for the last 7 nights. We arrived around 2pm for the check in time and were met with rudest check in service Ive ever experienced from any hotel in Tunisia bar 1. I have visited the country many times as my partner is Tunisian, so on this occasion I was with him and an English friend. We all arrived in great spirits. There were two females on the desk. When they bothered to acknowledge me I gave my name and showed the booking details on my phone. They made a huge fuss it wasn't printed off. They then demanded I email it to them there and then. I asked if there was an issue and they said they had my name and booking details on the list on the counter. So I'm not sure what the issue was to this day. They continued to huff and puff and be as difficult as possible, refused to speak to me in English as the lead booker just spoke Arabic to my partner and generally completely ruined what had been a great start to our day. They gave us the forms and told us to go away do them and come back, they then told me to go to pay tax at currency exchange. They obviously must have known it was closed so again I'm not sure why they made this so hard. They gave my friend and I a room and made my partner wait as it wasn't clean apparently. Bear in mind it's very hot,we had been messed around for nearly an hour at this point without even being offered a drink. I told them I would stand and wait and the guys went off to the bar for water. The women on reception were not happy about this either! I actually begged my friend to go back to selima club as It was so shocking to me. Luckily he said no because once we were actually permitted to enter the hotel, every single other member of staff was absolutely fantastic! All the bar staff (the beach team) and Chicky Micky on the main bar were so friendly and accomodating. The amination team were friendly but not over bearing and the waiting team especially Amin were all fantastic. The hotel was clean and tidy, pool and beaches beautiful, food was so tasty, though the resteraunts were quite chaotic 😆 during this trip my partner also proposed to me which was beautiful 😍 usually I would go back to the same hotel on the anniversary or something but honestly I am not sure I could deal with the reception experience again! I also sent about 5 emails before I left the UK which were all ignored completely. This hotel is in a great location, well maintained, good choice of activities and water sports and the guests were all a good varied age range.

Unfortunately, my experience at this hotel was disappointing due to a serious privacy concern. Before leaving our room, we placed the "Do Not Disturb" sign on the door, and the housekeeping staff clearly saw us leaving. Despite this, a housekeeper entered the room while the sign was still displayed. Fortunately, my friend was still inside the room. When the housekeeper entered and realized someone was there, she appeared visibly startled and immediately left without offering any explanation or apology. What makes this situation even more concerning is that all of our money and personal belongings were inside the room at the time. Respecting guests' privacy and security should be a basic standard in any hotel. Entering a room despite a clearly displayed "Do Not Disturb" sign is unacceptable, and the lack of any explanation afterward made the incident even more suspicious. I hope the management takes this matter seriously and ensures that such situations do not happen to other guests.