El Mouradi Palm Marina

Lovely hotel with private beach. Staff really make the hotel experience first class, especially Zied who was amazing at providing drinks on the beach! Room large and spacious with separate toilet and bathroom. All inclusive food was like most hotels with a large selection to choose from. Really enjoyed my stay and would recommend.

The hotel is only around a 35-minute bus ride from the airport, and from the moment we arrived, the reception staff gave us a warm welcome. As a family of four, we were given two rooms with beautiful views overlooking both the sea and the hotel complex. The food was simply outstanding. There was never a moment where we had to worry about finding something enjoyable to eat. Every meal offered an incredible variety, with what felt like over 30 different dishes, delicious desserts, fresh juices, smoothies, and something for every taste. For me personally, this was my first holiday in Tunisia, and the overall experience was truly beautiful. The entire hotel was exceptionally clean. Everyday room service brings you fresh towels. The pools were always spotless, never dirty, and the whole hotel area was well maintained. The beach was clean and organized, with soft sand and beautiful sea views. Every pair of sun loungers had its own umbrella, making it easy to relax and enjoy the beach. The staff deserve special recognition. The waiters, housekeeping team, entertainers, and everyone working at the hotel were genuinely friendly and helpful. During busy meal times, the restaurant staff always quickly found us a table if there was a crowd. The rooms were cleaned and maintained perfectly, and the housekeeping team often surprised us by decorating our beds with towels shaped into hearts, adding flowers, and creating small details that made our stay even more special. The entertainment team also did an excellent job throughout our stay. After breakfast, there were activities such as aqua gym, water polo, volleyball, archery, darts, yoga etc…while in the evenings there was a mini disco for children followed by dancing, shows, and different performances almost every night. There was always something happening, making the atmosphere enjoyable for both adults and children. One thing we especially appreciated was how peaceful and relaxing the hotel environment was. The noise level was very low, especially in the evenings. After around 10 PM, the hotel became very quiet, which made it easy to rest and enjoy a good night’s sleep without unnecessary noise. One small piece of advice for future guests - if you are the type of person who looks for every tiny imperfection and lets one small detail ruin your entire holiday, then this kind of experience may not be for you. Of course, no hotel in the world is completely perfect, and you might notice a small mark on a wall or a minor detail here and there, but that does not define the quality of your entire stay. A holiday is about the overall experience, the atmosphere, the people, the food, and the memories you create. Focusing only on small imperfections can easily make people miss everything positive that a place has to offer. The only unpleasant moment happened on the day we checked out. About an hour before our departure, there was some confusion regarding one of our rooms and the tourist tax. Due to an error made during the first day at reception, we were informed that the tourist tax had not been paid. We explained that it had already been paid by card and showed the bank transaction on our phone, but the receptionist insisted on seeing a physical receipt. Unfortunately, we had already thrown the paper receipt from the transaction away earlier, so we had to return to our room and search for the document again shortly before the transfer bus arrived. After finding it and showing the receipt, the situation was finally resolved. The main issue was not the payment itself, but the unnecessary stress caused right before leaving, especially because the evidence of payment was already visible on our phone. My advice to future guests is to keep all receipts and documents provided by the hotel until the very end of your stay, even if everything seems already settled. Considering the quality of the food, cleanliness, service, location, entertainment, and overall experience, the hotel offers excellent value for money. You get a lot for what you pay, and the combination of friendly staff, beautiful surroundings, and a relaxing atmosphere makes it a place I would gladly return to. Apart from this single situation, our holiday was fantastic from beginning to end. El Mouradi Palm Marina offers excellent food, beautiful surroundings, clean facilities, a wonderful beach, and a hardworking team that truly makes guests feel welcome. I would happily return and can confidently recommend this hotel to anyone looking for a relaxing and enjoyable holiday in Tunisia.

We’ve had an amazing stay in Tunisia and would definitely recommend this hotel. The staff have all been incredibly friendly, welcoming and always happy to help. A special mention has to go to Salem in the main lobby bar, who was always smiling, made us feel so welcome, and somehow always made sure we had a drink in our hands before we even had to ask! The food has been excellent, with plenty of choice available throughout the day and night. We especially loved the fresh pancakes and waffles at 4pm, such a lovely afternoon treat! Overall, a fantastic holiday with great service, great food and a brilliant atmosphere. We wouldn’t hesitate to come back and would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

Absolutely loved our stay here! The hotel is stunning, exceptionally clean, and located right in the heart of everything. Our rooms were spacious enough for all our gear, and the beds felt like sleeping on clouds. Every single staff member we encountered was polite, smiling, and eager to help. The breakfast buffet alone is worth coming back for! Thanks for making our group trip so memorable—we will definitely be back.

Amazing hotel, great food. All members of staff are amazing ,a special animation team. We really enjoyed our holiday and definitely we will be back.

The head waiter, Rafik and the younger waiters on the left of the dining room are all very nice and welcoming. They always look after us and are happy to see us! The animation staff are very good with children and provide good entertainment before the main event every evening. The rooms are always clean and the cleaners do a great job every day at cleaning your room. The hotel is always clean and cool after spending time in the hot weather. The pool is big enough for all guests and the pool bar often does table service. Easy access to beach and many food options alongside the buffet which can be booked quickly from the guest relations desk. Table service at the evening entertainment is relatively quick and they always look after you. I would recommend this hotel to other, beautiful hotel and lots of things to do in and out the hotel.

The location is ideal, right next to public transit and local venues. The room was peaceful, clean, and provided a great workspace. Seamless check-in and friendly service.

> "This hotel exceeded my expectations. The atmosphere was elegant, peaceful, and inviting, creating the perfect environment to unwind. Every detail, from the décor to the service, contributed to a comfortable and enjoyable stay. The staff were professional and welcoming, and the overall vibe of the hotel made me feel right at home. I highly recommend it to anyone looking for a memorable stay in a great atmosphere."

Staff: The team was incredibly welcoming and attentive throughout our stay.Room: Our room was spotless, modern, and featured an extremely comfortable bed.Location: Perfect location, making it easy to walk to main attractions and restaurants.Amenities: The breakfast selection was fresh and offered plenty of delicious options.Verdict: We had a fantastic experience and will definitely stay here again.

Went with a group of girls to this wonderful hotel. Just home, hotel,staff drinks & food was just amazing, Fabulous choice food,hotel was very clean,staff very contentive,we definitely where well looked after,we had an amazing time.i didn't want to go home ,but definitely will go to this hotel again, thank you and your staff for this great experience...i Give you a 5 star as you well deserved it. Till next time take care. Thank your wonderful staff for looking after us. Anything we needed. We got ,id a fantastic time,

Amazing hotel with friendly staff, clean rooms, and excellent service. Everything was well organized, and the stay was very comfortable.

"Wonderful experience. Clean rooms, excellent service, friendly staff, and great facilities. Highly recommended and I will definitely return."

I recently spent 10 nights solo at this hotel making use of an excellent late deal, I am lucky enough to have now visited 89 countries worldwide, hence I have now managed to gain an encyclopaedia of experience! Firstly, a very special thank you to Arwa for her excellent friendly and professional customer service during my visit, you’re a star and deserve a large bonus!! Rather than rant on here with Pro’s and con’s, I listed a few minor problems and included my observed recommendations, that I believe would make this a good Tunisian 5 Star, rather than an average 3-4 Star (just in certain areas!) This was done face to face before I left, which I hope they will take on board. The main let down for this Hotel is the wifi, the worse I have experienced throughout, hopefully they will sort this soon! The hotel, offers spacious rooms with simple, no-frills furniture, but it's comfortable and functional. The large outdoor pool, private beach and excellent facilities is definitely a plus, I tipped staff generously where I found they went beyond normal everyday service just like I have done elsewhere. Whilst I would like to name all individuals, a lot I can’t remember (other than those below). Everyone from reception, bar staff, housekeeping, waiters and ground/maintenance staff were always happy, smiling and ready to converse and help where possible. This, I believe, makes a good hotel. However, those I would like to name are Salem (waiter), Lotfi (Pool), Kaouther (Room), Riyadh (Pool Bar) and Sarah (Spa Massage). These personnel went well beyond their normal duties to make my stay one to remember and possibly return in the future! People’s personal expectations are always open to question with positive/negative reviews but I found this hotel had tried to deal positively with everything I personally requested, which is a huge plus. I would personally define a good star 5 Star hotel by exceptional service, luxury amenities and high-quality accommodations. This includes personalised service from highly trained staff which is generally unlikely due to the level of pay they receive, generally a worldwide problem! Guest rooms would feature high-end furnishings, premium bedding and toiletries with 24hr room service being the standard. As this is my second visit to Tunisia, I can only match against personal experience received elsewhere. Overall, most things I would expect from an All-Inclusive stay, comfortable, great facilities and service received but an improvement to the food/drinks, room coffee/tea facility, no deposit on pool towels, would be very beneficial. However, good value for the money paid! Work in progress I think to make this a true 5*! If I chose Tunisia again for a future holiday, I would only return to this hotel for the staff and if my personal recommendations were truly taken on board and had been implemented. Apologies to readers if I have rattled on too long

I had an amazing time. The animations were great, the food was excellent, the games were fun, and it was a very enjoyable experience for the whole family

Lovely hotel would definitely recommend, Staff were all lovely and friendly

We had a fantastic family holiday at this hotel and would happily return. From the moment we arrived, the staff were welcoming, friendly, and always willing to help. The hotel was clean and well maintained, with spacious rooms and comfortable beds. The pool areas were lovely, with plenty of sunbeds, and there was always something for the children and adults to enjoy. The food offered a good variety each day, and everyone in our family was able to find something they liked. The entertainment team worked hard to create a fun atmosphere without being intrusive, and there were activities throughout the day and evening. What really made our stay special was how family-friendly the hotel was. The staff were kind to the children, and the overall atmosphere felt safe, relaxed, and welcoming. Thank you to everyone who helped make our holiday so enjoyable. We have made some wonderful family memories and would definitely recommend this hotel to other families looking for a relaxing and enjoyable break. ⭐⭐⭐⭐⭐ Highly recommended!

Captain jack got us a great camel riding experience was a lot of fun. Cheeky bugger. Need anything to do find captain jack immediately!