El Mouradi Club Kantaoui

We recently stayed at Mouradi Club El Kantaoui and wanted to leave an honest review. The biggest disappointment with our holiday was not the hotel itself, but the misleading advertising by Loveholidays. The hotel was not as it had been described or shown in the promotional photos, and this caused us a great deal of stress and disappointment. That said, I want to give credit where it is deserved. The hotel manager and the Customer Relations Manager were outstanding. They listened to every concern we had, treated us with respect, and did everything they possibly could to help us, even contacting Loveholidays on our behalf. They genuinely cared about making our stay as comfortable as possible. The manager told us he had only been in the role for two weeks and that he has big plans to make many improvements throughout the hotel. His passion, honesty and determination to improve the guest experience really came across, and it was refreshing to see someone so committed to making positive changes. A special mention also goes to the lifeguard, Bob (“Bob the Builder”), who was a fantastic guy. He was always friendly, helpful, hardworking and a real credit to the hotel. Staff like him make a real difference to guests’ holidays. The location of the hotel is excellent, with easy access to the beach and surrounding attractions, which was one of the highlights of our stay. The hotel manager personally invited us to return in the future so he could show us the improvements he hopes to make around the hotel. That invitation showed us how much he believes in the changes he is trying to achieve. If you do have any issues during your stay, I would strongly recommend speaking directly to the hotel manager. From our experience, he will do everything he can to resolve any problems and make your stay as enjoyable as possible. Our complaint remains with Loveholidays for the way this hotel was advertised, not with the staff at the hotel. The management team and staff worked incredibly hard and should be recognised for their efforts. We sincerely hope Loveholidays updates its descriptions and photographs so future guests know exactly what they are booking. Thank you to the hotel manager, the Customer Relations Manager, Bob the lifeguard and all the staff who looked after us during our stay. We wish you all the best with the improvements and hope to return one day to see the positive changes.

This was a good hotel for the price and we got the value that we paid for in the end. Many thanks to the Reception team, namely Nour, as well as Maher, the assistant general manager and also the very kind cleaning and service staff. The issues we had initially with our room were resolved in order to make our stay worthwhile. The experiences such as Jetskis, Quad Bikes and Horse Riding need improvement in order to meet reasonable standards. Also the main restaurant experience is very disorganised and poor overall, although the beachside restaurant was a lot better. All Inclusive drinks were good in the main hotel but a wider selection is needed closer to the beach.

Thank you mohamed amin azouzi The hotel is good and I liked it very much, but there is a lack of service and also a problem with the water because you don't provide enough water. Finally, the hotel is good and equal to the price.

Amazing staff especially Sabrina at reception always smiling and always happy to help coming back on the 29th of September 2026

I would like to thank all staff mohamed azaoze and yousef

Amazing hotel with friendly staff clean rooms and excenllent service i really enjoyed my stay and would definitley come back again i want to thank Sabrine nour and ameni geustrelations thet are very helpful ❤️❤️❤️❤️❤️

My experience was pretty good and the service is excellent specially the employers i personally had a conversation with Mohammed azouz and he was present and helpful and guided us through our time here it was a pleasure to deal with him

my experience was great the food were great the animators were great especially mohamed amine azaouz one of the best he was so kind and nice

Saberine was extremely professional, friendly, and helpful throughout my stay. She was always welcoming, attentive to details, and made sure that everything was perfect. Her excellent customer service made my experience much more enjoyable. Thank you, Saberine, for your kindness and dedication. I highly recommend this place because

Location is amazing easy to get to the beach. The atmosphere is amazing and the weather was perfect too. The bedrooms where always kept clean and comfortable fresh bedding was also put on everyday as requested.

After being moved here the fast check in was good but taken to the room by been boy demanding cash ...the room looked OK but after a few days ants moved in to the balcony then In the bath .....the cleaners was good fresh towels every day and room cleaned ... the food in main restaurant and service of cleaning tables needs speeding up as no where to sit as people giving tips get reserved tables and flowers and lights etc on them and at the bar ..... only good thing was the beach bar restaurant and well done to the staff the food was OK and edible

An incredible vacation made by amazing people! 🇺🇦🤝🏼🇹🇳 A special shoutout to the animation team! ❤️ I want to share my experience, and let me tell you straight away: it was mega cool and full of energy! I’ll start with the biggest highlight that completely won my heart — the animation team! Bille, Djapa, and Samir — you are simply the best! Thank you so much for making this vacation so wild and unforgettable! They kept us entertained literally from morning till late at night, bringing incredible, explosive energy and dancing super well. Every single evening show was a masterpiece, packed with drive and positive vibes. The entire hotel staff is extremely warm, cheerful, and energetic; from the very first minute, you feel right at home. As for the hotel itself: the grounds are incredibly clean and well-kept, a real pleasure to look at. The food is delicious with a great variety, and the service is truly top-notch — the staff is super friendly and attentive. Now, a bit of constructive feedback regarding the accommodation: we stayed in a bungalow, and to be honest, the room was a bit outdated and "scary". It definitely needs a more modern touch and a fresh renovation. Also, there was no hairdryer in the room, which wasn't very convenient. BUT! All these downsides of the bungalow were instantly overshadowed by our favorite animators and the overall atmosphere of the hotel! When there’s so much positivity around, you just stop paying attention to those minor room details. I will return here next year with great pleasure! See you soon! 👋🏻✨