EFTALIA VILLAGE HOTEL

Food was ok, room was nice and clean, good drinks and atmosphere and the island is amazing highly recommend. Island entertainment team is perfect!

Hotel was amazing pool and facilities are great for families, Seyhmus Ozgun (waiter) is superb! Fantastic and truly cares!

Service: bar tender says the following to a hotel guest who does not understand the Turkish language: "ben çok sıkıldım sizden" meaning " I am so fed up with you guys". Only 1 person of the reception who carries all luggages, guides you to your room + all cleaning staff are very nice. Cleaning personel do their jobs very well and always with a smile. The waiters in the restaurant are only helpfull when you give them a tip. Accomodation is very much 'outdated' and needs complete renovation ASAP! Very thin walls: you can hear everything from your neighbours. We very much doubt if some of the food is prepared fresh on a daily basis. Meals are not warm served. Many new hotel guests are offered to go to another Eftalia hotel for an upgrade with additional cost.

90% of the time, we are satisfied with our holidays, but this time we got scammed big time! Upon our arrival, the initial interaction at the reception was a proposal to upgrade our accommodation to a sister hotel, which we politely declined. The receptionist had three documents ready for us, but the room allocation did not match our booking. He seemed confused and had prepared three rooms for 11 nights, which was not correct; I explained that one room was only for 8 nights. The division of the group and rooms was clearly stated in our booking contract. After they saw the composition of our group (number of adults and children) and following several consultations in the back office to rectify the discrepancy for the 8-night stay, they decided to give us a single apartment with only one bathroom for the entire group. This was entirely unsuitable for our party, which included children and one infant who has a different program than the rest. The proposed apartment lacked the necessary privacy, space, and a sufficient number of bathrooms to accommodate us (only 1 bathroom). We immediately returned to the reception to express our dissatisfaction and refusal to accept this offer. At this point, we were told the hotel was overbooked and could not honor our original booking, despite having initially confirmed the availability of three rooms. As a result, we were moved to another hotel, Hotel Senza. While Hotel Senza offered more space and two bathrooms in one apartment, it still did not provide the separate rooms we had paid for and was not the accommodation we had chosen. After a long journey with children and moving a couple of times with baggage up and down, we felt we had no other choice but to accept this less-than-ideal solution. This entire situation was not only a logistical nightmare but also a profound disappointment that severely impacted our long-awaited holiday. We believe we were misled and scammed, and that our contracted agreement for specific accommodation and facilities at Eftalia Village was not honored! What is most concerning is that it appeared rooms were available initially, but after we declined the paid upgrade and the staff saw the composition of our group, our original booking was suddenly deemed unavailable. This raises serious concerns about the fairness and transparency of your booking process! This all was through Corendon! Of course, nothing was solved after our holiday as we didn't follow procedures! I'll leave it up to you all to make your own opinion!

Great hotel with amazing food. We really don’t understand the negative reviews. Even in the middle of the peak season, everything was perfect. The entertainment team was fantastic, especially Mr. Musti, who made our stay even more enjoyable. We highly recommend this hotel!

Had a brilliant time staf' n entertainment team was great 👍 Fos on point too Really friendly always happy to help

There’s was amazing 7 days. Rooms so clean and fresh. The staff are amazing everything was catered for will be back ☺️

Mahir Can on reception very happy, professional and friendly went above and beyond for our family of 8 which made very big difference to our whole trip.

the animation team are amazing, they look after you and treat you like family, they make you feel welcome and comfortable, Nur is the best she treated me like her sister, i will definitely come back again and recommend to a family and friends

Everything is very good, the hotelsroom was very clear, the food very delicious, many swimmingpools and good facilities, the kidshow and island mini disko is also very good for the children, they enjoyed it a lot, will defently recommend this hotel for kidsfamily.

Question….we will be in the hotel from Saturday night and we can’t wait :) My question is about internet WiFi it’s available in the hotel’s rooms and around or just in the lobby? Thank you, Kat

The food was really good and there was a different selection every day. There was lots of activities and shows on each night. Burak was very friendly and it was good experience staying here.

Clean room good food in restaurant and entertainment very good activities very good burakso friendly very nice

Good clean rooms cleaners were lovely , food was ok. Entertainment was good wish kittens were left alone . Burak was fun friendly and funny . Good shopping areas . Lovely holiday

Lovely holiday breakfast was repetitive but lunch and dinner was perfect,rooms was clean and tidy staff was great,lots for kids to do entertainment was great burak was great