EFTALIA SOL

Zorba great entertainment. And water polo amazing thank you Zorba

It was Fun. Ray made me laugh at darts. It was so fun I recommend this hotel and experience as well as the mini disco when I got embarrassed 😆.

Absolutely excellent place and cannot fault the staff. Barbie from the animation team is excellent, she is great with the kids and so energetic, I don't know how she keeps up with the kids. Anyone here should see the animation team for fun.

Amazing complex! 😍Food, drink and customer care five star⭐️⭐️⭐️⭐️⭐️

Come to this resort the guest relation at the desk was a very friendly and have great customer service skills. I was on my own for a day due to my friend leaving they supported me with my baby and we’re very friendly. They definitely need recognition. I would honestly say I appreciate them a lot. Dilan and Meliha

Buse is amazing 🌸🌸 Hotel was amazing good laughs and amazing staff. Very good family resort everyone is very friendly people amazing place for children

Buse entertainment was amazing, couldnt ask for better, very welcoming and friendly, always made amount of coming over to talk to us and make sure we was ok, hotel was lovely all staff were great, no issues at all.room was cleaned every day and drinks fridge refilled.. great stay, entertainment was great.

Entertainment ZORBA the best Amazing staff and water polo game wonderful Thank you ZORBA

Hey I would love to speak about the hotel that is amazing it’s our first time here it’s lovely for kids and parents entertainment is amazing Ray is brilliant we’ll definitely come back to eftalia aqua

Just back from this resort and have to say that the staff and shopkeepers were all very friendly and couldn’t do enough for you. We paid extra at arrival to be upgraded and was placed in a room in the main buildings looking out to sea and the quiet side of hotel. Rooms were clean and plenty of space. My room was quiet enough but my daughters was noisy the walls she said where thin and could hear next door including their snoring. Cleaners were also friendly and kind as I wasn’t well for one day and they checked in on me the next day. Food had plenty of choice and a huge dining room. Hired the gazebo on the beach and the service was brilliant. I would highlight that the pool area is very slippery and to wear pool shoes. Also the shower floor is slippery in room. If there were no sun beds there was a pool guy who you just asked had he would retrieve beds table and brolly no problem. Hotel gave me two fruit bowls which was lovely but it was at end of stay could have been best to have at beginning. Shout out to Buse and Tiamo for the entertainment enjoyed the aqua and bingo Overall a very good visit.

Our holiday at Eftalia Aqua Resort was supposed to be a fantastic trip for a large group of family and friends, but unfortunately it turned into a nightmare. There were 34 of us in total across six families, including 21 children. Almost immediately, concerns arose about cleanliness and hygiene throughout the resort. During our stay, 25 out of 34 people became seriously ill with symptoms including vomiting, diarrhoea, fever, or a combination of all three. The illness spread rapidly through our group. The youngest child in our group, just two years old, became ill on the second day and was continuously sick throughout the holiday. He required hospital treatment, including an IV drip, and was diagnosed with norovirus and an ear infection. My own family consists of two adults and two children. My son suffered from vomiting, diarrhoea, and a fever while we were at the resort. My husband became ill on the journey home, vomiting on the plane and remaining unwell for four days after returning. My daughter then started vomiting shortly after we got home. Similar stories were experienced by most of the people travelling with us. There are numerous posts on social media from other guests reporting widespread sickness and the need for anti-sickness medication, which suggests this is not an isolated issue. What concerned us most was the apparent lack of proper cleaning and disinfection procedures. Although our room looked clean on the surface, the floor was never swept or mopped during our stay and was only vacuumed once. We witnessed a child vomit in the restaurant, and staff simply cleaned the area with a dry mop, wiped the table with a cloth, and replaced the table runner. No disinfectant appeared to be used. Another child in our group vomited in his room, and again staff used a dry mop without any visible sanitising products. If these cleaning practices are standard, it is no surprise that illness continues to spread among guests. Proper disinfection is essential when dealing with contagious viruses such as norovirus. We also spent time around the pools every day and never observed any visible water testing or cleaning procedures beyond basic brushing around the pool areas. The overall hygiene standards appeared extremely poor, and this completely ruined what should have been a wonderful holiday. I would not return to this hotel and believe a thorough deep clean and review of hygiene procedures is urgently needed to protect future guests from experiencing the same ordeal.

Hotel was amazing, good laughs and amazing staff! The one staff that I got on with was Buse, she was so friendly and lovely, she’ll be the person I’ll remember most, great entertainment for children and adults, also the excursion were amazing, big kral, jeep safari and green canyon!

One of the best holidays ever! Busa is amazing and such a welcoming lady! Will definitley be back xx