EDEN ROC RESORT

We had a wonderful stay at this hotel. The staff were incredibly welcoming and friendly throughout our visit. The bar and the à la carte restaurants we tried served delicious food and exceeded our expectation The hotel’s location was excellent, and it was very easy to reach from the port, which made our arrival and departure very convenient. The atmosphere around the hotel was fantastic, and the evening entertainment was amazing. Our room was comfortable and had everything we needed, while the housekeeping staff were always helpful and attentive. The entire hotel was spotless and very well maintained. As the hotel is family-friendly, there were quite a few children around, but the noise was never disruptive or bothersome. Considering the price we paid, the hotel met all of our expectations and offered excellent value for money. Overall, we had a great experience and would definitely recommend this hotel to anyone looking for a relaxing and enjoyable stay. Despite every good thing the hotel has to offer, the best are still the amazing people working there. The people make the place, and people like Nikos, Efi, Adriana and Svilana made our stay far more memorable and friendly.

Everything itbwas great,the food .the drinks.the cocktails.The pool is fantastic.the best food we have ever it was the perivian.., Mediterranean and italian,one thing you habe tp see ,a little more bar staff you need to serving tomthw tables,the bar stuff igreat they do a very hard job,and you have a lovely bar manager tha t man is everywhere serve people inside and outside the bar.a big thanks.to seva sibel.nikos maria at the cone area.and the morning bartender in the beach

I stayed here for five nights with my best friend on a girls' trip. I go on quite a few all-inclusive holidays, so this hotel had a lot to live up to, and overall it did a great job. I always rely heavily on reviews when booking holidays myself, so I wanted to leave an honest one to help others. The hotel itself is clean, modern and spacious, with lovely grounds that are clearly well maintained. The location is excellent – right by the sea, close to the old town and only a short transfer from the airport, making it really convenient. The private beach was beautiful, especially at sunrise and sunset, and we spent plenty of time there. The food was of a good quality with plenty of choice, and we were pleasantly surprised that branded spirits were often used in cocktails and mixed drinks, with a good range available. One of the real highlights was the champagne and wine bar. The bartender there was fantastic – incredibly friendly, remembered us each time we visited and even remembered our favourite drinks, which made the experience feel really personal. The entertainment each evening was also excellent and there was always something enjoyable to watch. I also had a massage in the spa, and it was genuinely one of the best massages I've ever had even though the experience didn't start off the best with a slight communication error. The staff throughout the hotel were friendly and welcoming, although there were a few areas where the service could be improved. The biggest issue was that there never seemed to be enough bar staff, which resulted in long queues throughout the day and evening. There was also no drinks service around the pool or on the beach, meaning you always had to leave your sunbed and queue for drinks yourself. Drinks were served in quite small cups, and the measures seemed inconsistent, so we often found ourselves back in the queue much sooner than expected. The pool areas could also have been cleared of empty cups more regularly. Most guests did tidy up after themselves, but bins and tables could have been emptied more frequently. Unfortunately, we weren't able to book any of the à la carte restaurants during our stay as there was no availability, which was disappointing, especially since this was a reason that we booked the hotel for the variety of food. We were also encouraged to pay for a late checkout, only to later be told there was no availability when we actually wanted to book it which left the holiday on a disappointing note. One thing I do think needs improving is security. The luggage room is completely open, with anyone able to walk in and out without checks, so we didn't feel our luggage was particularly secure after checkout. More concerningly, another guest somehow walked straight into our room one morning while we were getting ready. Thankfully nothing happened, but it did make us feel uneasy about room security for the rest of the holiday. There were also three or four brief power cuts during our stay. They only lasted a short time, so they weren't a major issue, but they were unexpected. Overall, despite a few frustrations, we had a lovely holiday. The positives definitely outweighed the negatives, and I would happily stay here again. If the hotel addressed the bar staffing, improved security and made a few small operational changes, it would easily be a five-star experience.

This is our 4th time at the resort and once again it was a fantastic 10 night holiday. All the staff work really hard to make the holiday special and its particularly nice that they remember you from previous years and what you like. Special mention to George in the C&W bar and Alex down at the beach bar ( and his colleague). Food all amazing. Whilst sat on the beach we decided that next year we would actually try somewhere else and booked Bulgaria for June. Back here for 2 weeks and we can't not go back so we've booked September instead.

We had a fantastic stay at Eden Roc Hotel and would highly recommend it to anyone considering a holiday here. A special mention has to go to Rena Palaiologou, Front of House Manager, who was exceptional throughout our stay. She genuinely went above and beyond to make our trip as enjoyable as possible, and we are incredibly grateful for everything she did for us. The hotel offers a great range of dining options. The à la carte restaurants for breakfast and lunch are a real highlight, and there's no need to book, which is very convenient. Dinner reservations can be difficult to secure, so it's worth booking as early as possible, but the food is outstanding and absolutely worth it. Every meal we had was excellent and couldn't be faulted. The facilities are also very good. It's clear the hotel has invested in upgrading areas such as the sun loungers and poolside areas, creating a comfortable environment for guests. The hotel's location is another big advantage. It's approximately 15 minutes from Rhodes Old Town and around 25 minutes from the airport, making it a great base for both exploring the island and enjoying a relaxing holiday. If you're considering which room to book, it's worth thinking about the location within the resort. The main hotel block can be quite noisy in the evenings due to the entertainment programme. If you prefer a quieter stay, I'd recommend choosing one of the bungalows or the Club 800 area, which offer a more peaceful atmosphere while still being close to all the facilities. The evening entertainment was enjoyable overall. Our children loved the Mini Disco, although after 10 nights it did become quite repetitive, and introducing more variety or a different format would improve the experience. Similarly, the main evening entertainment was heavily focused on singers—we only had one evening featuring dancers during our stay. A broader mix of performances would be welcome for guests staying longer. The staff were, in general, friendly and hardworking. A special thank you to Maria in the Cove Restaurant, who always remembered our children's orders and consistently made sure we were well looked after. Her attention to detail and warm service really stood out. The only area that could be improved is the bar service. There appeared to be limited staff working the bars, which often resulted in long queues. As we visited outside of peak season, it did make us wonder how busy this might become during the height of summer. In terms of cleanliness, we found the hotel to be well maintained overall. The housekeeping team worked hard to keep the resort clean, although, as with many all-inclusive hotels, some guests didn't always tidy up after themselves around the pool and communal areas, which occasionally affected the overall appearance. In terms of value for money, you really do get what you pay for. Guests who upgrade to higher room categories will enjoy more modern accommodation and additional comforts, while the standard rooms provide everything you need if you're simply looking for a comfortable place to sleep after making the most of the hotel's facilities. Overall, we had a wonderful holiday. The excellent service, fantastic food, quality facilities and convenient location far outweighed the few minor areas for improvement. A huge thank you again to Rena Palaiologou and Maria for making our stay so memorable. We would happily recommend Eden Roc Hotel and would certainly consider returning in the future.

A busy resort hotel offering all inclusive deals in various rooms and bungalows. The capacity when full is circa 1000 people. However, the scale of the property allows this.A shingle private beach with sunbeds, parrasols , a pool of olympic proportions (allthough not deep) and pleanty of other areas including a childrens pool. Multi national clientele with a prepondereance from Northern England, Birmingham, even a few from USA, all of these identifiable way before you actually see them. There is a buffet style main dining area and some seven themed restaurants. The themed restaurants are exeptionally good with a wide variety of cusines. Entertainment in the evening is of a high standard. The Drifters, Michael Jackson, Whitney, Shaggy, 3 Tops and more. BAR SERVICE is the only let down, it is tediously slow, queues form from 10.00am just for bottles of water. Allied to this is insufficient wait staff in all bar areas. Overall the hotel is very good indeed, sort the bars out and it would be exceptional

We stayed at Eden Roc Resort to celebrate our anniversary and unfortunately our experience did not live up to the 5-star standard we were expecting. Firstly, I do want to mention the positives. The staff are very friendly and always polite and helpful. The rooms are cleaned thoroughly every day, the hotel itself is beautiful and kept very clean, and the entertainment team does an excellent job. The evening entertainment is very good, especially for families with children, who would likely enjoy the activities and shows on offer. Unfortunately, there were several issues that significantly impacted our stay. The biggest issue by far is the sun lounger situation. The hotel states that loungers cannot be reserved before 9am, yet every single morning they are completely full long before then. Guests are clearly reserving them before 8am and nothing is done about it, making the rule completely pointless. As part of our holiday, I would often come to the pool on my own to sunbathe while my partner was elsewhere. As a result, I didn’t have the luxury of sitting and guarding our belongings for hours. On one occasion, I found a free lounger and left my things there while I quickly went to the bathroom. When I returned, all of my belongings had been removed and handed into reception because I had supposedly been away for more than five minutes. Meanwhile, other guests are allowed to sit by loungers from 7am onwards and reserve them for hours before the official time. The double standards are incredibly frustrating and unfair. The speciality restaurants that are supposed to be an alternative to the buffet are almost always fully booked as soon as you check in. This means that unless you book immediately or get lucky, you’re left eating at the buffet for the duration of your stay. The air conditioning in the bungalow room is also not adequate. The room is much larger than a standard hotel room, yet the air conditioning simply does not cool the space properly. The queues at the bars are consistently long and there is nowhere near enough seating in the evenings to watch the entertainment, meaning many guests cannot properly enjoy the shows. Overall, while the hotel is beautiful, clean, and has genuinely friendly staff and great entertainment, particularly for children, the issues with the sun loungers, food quality, restaurant availability and room comfort unfortunately overshadowed what should have been a special anniversary trip. If you are looking for somewhere to go with your kids or a big family holiday then this place offers a variety of different things for everyone to enjoy and it is definitely the kind of hotel majorly focusing on the fun for the children which is amazing. The entertainment staff constantly getting them all involved and spending time with the children so that they can enjoy their holidays to the fullest however due to the above i noted for mtge special occasion i have came here with my partner, it just wasn’t up to the standard of a 5 star hotel.

Great place, peaceful etc etc. I wouldn’t say it’s 5 star though. Food was alright things like the pizza were poor and the burger wasn’t anything special, the queues for the bars outside of lounge 800 bar were crazy for a 5 star resort. Needs more bar staff if you time it wrong you can be waiting 15 mins for a drink. Me and my partner stayed in 800 club which was amazing with breakfast and lunch basically no queues throughout the day. We only left the area for dinner and evening drinks. Only fault was it closed at 6pm? With how much it costs why wouldn’t you reopen the bar 800 after dinner with 1 staff member running it? Amazing time and vibe but I would have been disappointed if i didn’t have access to the lounge 800. It’s shared with 32 rooms but never felt like that maybe 4/5 groups around the bar at most even with all the rooms filled. You get a green wrist band that overlooks a private pool just for those rooms. We also got a discount for back massages not sure if this was linked to the green bands. Also the pool by the entrance was very shallow couldn’t put my head underwater.

We had an amazing stay at Eden Roc and I would highly recommend this hotel if you’re looking for a high quality all inclusive holiday. The food was a real highlight – both the quality and variety were outstanding. We managed to visit four of the à la carte restaurants for dinner (Greek, Italian, Asian and Peruvian), all of which were excellent. The Peruvian was our favourite by far – the food was absolutely delicious and our waitress was so attentive and friendly, which made the experience even more special. We also really enjoyed the “dine out” option at the Caldera. We were served a sharing platter with lots of small plates between four of us, and the only thing we had to pay for was drinks. It was also an easy and pleasant walk from the hotel, which made it even better. Another highlight was the beach buffet, which had a great selection of food in a lovely setting. We also visited the seafood and burger à la carte restaurants for lunch twice, and both were very good. There was a nice selection of drinks throughout the hotel – the tropical sangria was definitely my favourite of the holiday! It would have been nice to see a few more classics on the menu, like a Sex on the Beach or a Hugo Spritz, but there was still plenty of choice. The champagne and wine bar is also a must visit, with a wide variety of wines available – a refreshing change from the usual limited options you often get at all inclusive resorts! We never had any issues finding sunbeds, and on some days we were able to get the loungers in the pool, which were especially nice. Our bungalow with a garden view was clean, spacious and very comfortable. The only downside during our stay was that there was a wedding taking place. Some of the guests who weren’t staying at the hotel had managed to get in, and unfortunately this did impact our experience slightly. A group of around 15 of them were quite rowdy in the pool, and we overheard some of them openly saying they had snuck in and were getting others to bring them drinks. On one occasion, people even tried to leave their belongings on our sunbeds while we were sitting on them, and we later returned from lunch to find some of them sitting on our loungers with our personal belongings still there!! It felt quite disrespectful, especially as we had paid a lot for the stay and they weren’t even hotel guests. Aside from this issue, we had a fantastic holiday and would definitely return.

Our stay at Eden Roc Resort in Rhodes was nothing short of exceptional. From the moment we arrived, every member of the team made us feel genuinely welcome, and the level of service throughout the holiday was outstanding. Our Eden Room was modern with a great view over the garden and beach. The entire resort was impeccably maintained, and you could tell the staff took great pride in keeping everything looking its best. The location is excellent too - close enough to Rhodes Town, with a bus stop just at the top of the road, making it easy to explore the island without needing a car. The food deserves a special mention. Every meal was excellent, but the standout experiences were the Peruvian Restaurant and Basilico. Both offered a high-standard of food with fantastic flavours, beautifully presented dishes, and service to match. The drinks were also excellent, with a great selection of well-made cocktails, premium spirits, wines and beers that really elevated the all-inclusive experience. The highlight of our stay, however, was Tsampikos from Guest Relations. He went above and beyond to make our holiday unforgettable. I had planned to propose to my partner during our stay, and Tsampikos couldn't have been more helpful. He arranged private access to the beautiful deck by the beach at sunset, ensuring everything was perfect for such an important moment in our lives. His kindness, professionalism, and genuine enthusiasm made the experience even more special than I could have imagined, and it's a memory we'll treasure forever. A huge thank you to Tsampikos and the entire Eden Roc team for creating such an incredible holiday. We left with memories we'll cherish for a lifetime. We can't wait to return - hopefully to celebrate an anniversary in the years to come!