Delfinia

Let's start with the positives: the staff at the hotel are so friendly and helpful. Nothing is a problem for the reception staff. The entertainment team are fantastic too.  Unfortunately that's the positives finished with. I spent two weeks at what was advertised by easyJet as a 4 star hotel. Talk about misleading. At best it's a 3 star and a budget 3 star at that.  The hotel is dated. Everything in it is rock bottom from the alcohol to the food to the internet. Alcohol is non branded and watered down.  Most of the vegetables taste like they are from a can and offer zero nutrition. The internet. Best works between 2am and 7am when everyone else is asleep. During the day it comes for 2 mins and disappears. You might as well be off-grid. Some of the rooms are dated. Old wardrobes. Old bathrooms. Old tiles. No extraction fans. Hairdryers over heat and smell like they are burning . Aircon barely works. At night the heat is stifling. Ants and cockroaches made an appearance. Some rooms are not designed for more than 2 people and yet two camp beds with inch thick mattresses are squeezed in to try to accommodate a family of four.  One small pool with two small slides. Insufficient beds for the amount of guests and some of the beds are made of hardened plastic that become uncomfortable in a short space of time. There is an small adults only pool and two baby pools. None are of great size.  The food. Each day there was a fresh supply of salad items. Each day the kids food consisted of chicken nuggets, fish fingers and onion rings. 'Specialty' nights were Monday, Wednesday, Friday and Sunday. With the exception of perhaps one maybe two dishes, the food was the same every single night. Always spag bol. Always pizza. Always chips. Always smoked sausage. Always rigatoni pasta. Always rice. Always some form of aubergine. The desserts never changed. Some sort of sponge and cream with a jelly topping. Baklava that instead of being crisp, had lay for too long in honey and was a soggy mess. Watermelon, kiwi, orange segments and nectarine. In the easyJet description there was a mention of gyros at the snack bar daily. Stale sandwiches and something that resembled a child's attempt at a sausage roll was the daily offerings.  As I said the staff tried their best however the hotel Manager was frequently heard having heated arguments with his staff. Very unprofessional and added to the lack of finesse of the hotel.  Overall, everything seems to be the cheapest option available. I would never return to this hotel nor would I ever recommend it to anyone. There are much better hotels in the immediate area. I would return to the island. It's a beautiful island and the locals are incredibly hospitable.

Good hotel very good room and holiday and the head bartender in the snack bar Kosmas.

As someone who has worked in the hospitality industry for 22 years, I look at hotels with a professional eye. Delfinia Resort in Kolymbia is a budget-friendly, family hotel with high potential, great staff, but also some visible management shortages. Rooms & Cleanliness (Major Disappointment): We stayed for 8 days in a ground-floor room, and the housekeeping was very poor and superficial. Pillowcases and bedsheets were not changed even once during our entire 8-day stay. The room was not cleaned thoroughly, and we noticed many ants and spiders inside. Food & Beverage: Breakfast was exactly the same every single day. Lunch and dinner options changed daily, but there was nothing special. It is simple food, but everyone can find something to eat. On a positive note, the restaurant was very clean. Staff & Animation (The Biggest Plus): The restaurant staff and bartenders were incredibly nice, polite, and helpful. The pool area was clean, and the lifeguard was very pleasant. Mikey from the animation team is a fantastic, highly positive person. He has been here for a few months and you can see he is working hard to build a great team and create fun activities. It is clear that the hotel is currently understaffed, but the existing team does their best. Location: The hotel is located about 1.2 km from the center of Kolymbia town. It is a pleasant 15-minute walk, which is a good location. Summary: A decent budget choice for families, but management must urgently address the housekeeping issues and hire more staff to support their wonderful team.

Great staff (bartenders, maintenance, restaurant and entertainment) , great location. We had some issues in the room but the hotel gave us another room eventually. The snack bar could be better. Still good value for the money.

Mikey is the best person. Very good guy!

I arrived last night. We were delayed. No water in room and given a horrible sandwich for dinner. No proper food had been put aside . Everything closed. Room basic but clean . I am bewildered by the rule that the pool area doesn’t open till 10 am !!! My 9 year old grandson was wanting to play in the pool from 8am . It was a long 2 hours!!! What reason can no one get in the pool before 10 am . Just don’t get it. The hotel seems nice. Just such a stupid rule 😡

Very fun excellent week great hotel Mikey snd bartenders were brilliant as well

great week out here with friends loved food and entertainment especially from mikey what a legend made the week so much better amazing guy

First lads holiday group of 6 of us we had an incredible experience !!! Rooms clean, daily tidy up of rooms if wanted and peace of mind knowing that everything’s in good condition. The food is to a good standard. But the best part the entertainment. Mikey showed professionalism all throughout and always put a show on doing live shows and getting everyone involved he was a great laugh we even went on the guest experience evenings to Faliraki and for us it was fantastic. The location is somewhat near stuff with a couple of bars, restaurants and souvenir shops a 10 minute walk. Would come again 100% :) Suitable for families, friends, and couples a wide range catering for all. As an English person you always worry if they all speak similar to you too and everyone all spoke fluently so that was no bother.

I'm writing this review in English to avoid any misunderstandings caused by automatic translations, so both future guests and the Delfinia Resort team can read it exactly as I mean it. Before our holiday, we read a lot of bad reviews, so we were a bit worried. After spending 13 days at Delfinia Resort, we honestly don't understand many of them. Of course, everyone has different expectations, but we had a really great experience. From the moment we arrived, the reception staff were friendly and welcoming. They explained how the all-inclusive package worked, the restaurant opening times, and where we could find food and drinks throughout the day. It was a great start to our holiday. Our room was spacious, very clean, and smelled fresh when we arrived. Housekeeping during our stay was quite basic, but it was absolutely fine for us. One of the biggest surprises was the food. We'd read so many negative comments before travelling, but we thought it was really good. There was plenty of choice every day, and the meal times were fantastic. Lunch is served from 12:45 pm until 3:00 pm and dinner from 6:45 pm until 9:15 pm. As a mum of two children, I can't tell you how much I appreciated not having to rush to meals! It made the whole holiday much more relaxing. Ice cream and soft drinks are also available throughout the day, which the kids absolutely loved. The entertainment team deserves a special mention. They were amazing—always smiling, friendly and full of energy, but never pushy. We didn't join many activities because we spent most days exploring Rhodes, but they always made everyone feel welcome. The only small challenge was the language. None of the staff speak Italian, and I'm the only one in my family who speaks English well. Even so, it wasn't really a problem. With a digital translator and with a little patience you can communicate without any issues. To keep this review honest, I'll also mention the two small problems we had. After a couple of days, our air conditioning stopped working, but it was repaired very quickly after we reported it. A few times there weren't enough towels in the room after housekeeping, but we just asked and they brought them straight away. No big deal. I'd also like to say a big thank you to all the restaurant staff. They were incredibly kind, always smiling, professional, and so lovely with our children. Thanks as well to the bartender for recommending some beautiful beaches and places to visit, and to the reception team for always being helpful and solving our little issues so quickly. Last but not least, thank you to Antonio, the resort manager. You should be proud of the team you've built. Everyone works hard to make guests feel welcome, and it really shows. Would we come back? Absolutely. We had a wonderful family holiday and would happily recommend Delfinia Resort to anyone travelling with children. Sometimes it's worth seeing a place with your own eyes instead of judging it by a few negative reviews. We certainly weren't disappointed!

Very good location of the hotel, very nice staff they are kind, Radi at the pool bar always smiley person and happy to make all your drinks what you want. Rooms are good and clean. Atmosphere here is very nice and friendly, animators always do great job and plenty to do for kids and adults. Very good place for the families, happy to come back again

One of the best holidays in my life Bar tender Radi and all other staff is very kind and nice to me and my family Good food tasty drinks Definitely will come here again

We had an amazing stay at the Delphinia Hotel and can highly recommend it. The hotel is beautiful, very clean, and offers a great atmosphere. The rooms were comfortable, the food was delicious and varied, and the entire staff was friendly and welcoming, making us feel at home from the very first day. A special thank you goes to Mickey, the animator, who brought so much energy and fun to every day. His positive attitude, entertaining activities, and friendly personality made our holiday even more enjoyable. We would also like to give special praise to Radi, the bartender, who was always cheerful, attentive, and made excellent drinks. His great service and warm personality made every evening at the bar a pleasure. Overall, we had a fantastic holiday and created wonderful memories. We would definitely come back and highly recommend the Delphinia Hotel to anyone looking for a relaxing and enjoyable vacation. Thank you for making our stay so special! 🌴☀️🍹⭐️

We are currently staying in this hotel but i felt that i had to review it as Quick as possible. We booked one of the newly renovated junior suites with shared pools but we got a tired room (with an own pool though). There are holes in the walls, mold, dirty sunloungers. Cockroaches and ants in the room. When i booked this in december directly with the manager by email there were supposed to be a grill bar serving gyros for example throughout the day. They told me until 1 month before we were supposed to stay here that the grill bar is not in use this season. I was immediately concerned due to picky kids but the manager ensured me that there would be something for everyone in the snackbar, naming for example pizza but so far there has only been cake and triangle sandwiches and they look disgusting. They have renovated the restaurant but forgot everything else. Broken sunchairs, the tables and chairs in the main bar was probably bought on a flee market or something as there are 3-4 different kinds of both chairs and tables.. 🤭 We talked with the receptionist about something Else and got a pretty weird and somewhat angry answer so i emailed my concerns to the manager both our first and second day but so far no answer. Seems that they answer fast up to receiving your payment and then silent treatment. But there are some good things - The hotel is not crowded which is good, drinks are ok and some of the staff members are really nice and service minded. The hotel is also quite close to the village center and shops. Would i want to come back? I doubt it. Worst thing is that we left our original LOVELY hotel Evita resort in faliraki after a few days to stay here aswell to see two different villages. 🤣

Great experience, will be back next year thank you to the entertainment, activities and facilities.

I Really had good and fun time .

A quick note to all the 5 star reviews saying "ignore the bad reviews", please do not ignore them. Yes it is good to make up your own mins/decision but not every bad review is made up or deliberately harsh. There's lots of proof of dead bugs, dirt, poor all round cleanliness and all round bad experiences. I did debate giving this review a 3 star, however thinking deeply I have stayed in cleaner, more up-to-date hotels which were a 3 star. First things first is that the staff were absolutely brilliant, nothing was ever too much trouble for them, I couldn't fault any of them. Unfortunately that's where the real positives end, because everything else was either just 'okay' or down right poor. The room and food options were just 'okay', the room wasn't overly clean, had some dirt here and there - the drains slightly blocked in the shower, marks in the toilet bowl, dust around the room and the odd dead bug/grime inside crevices near the balcony. The room seemed to be fairly newly renovated but it wasn't very well done. AC system was still dated, the shower didn't drain fast enough so flooded onto the floor constantly and was a real lack of space in the room. The food was sameish every night, they had "themed" nights which weren't really themed as it was basically just a slightly varied version of something else they were serving the night before. They had about 6-7 staples in the hoot food section which never changed every night, and then about 4-5 which did, but they were very sameish too. Food was lukewarm/cold most of the time but mostly tasted okay. Unfortunately the rest of the stay was quite poor. Starting with the pool area, the pools need a proper clean/scrub down, there's grit all over the bottom of the pools and the walls of the pools have dirt stains all over. The area around the pool had flooding drains/dirty crevices also. The all inclusive snacks throughout the day were also just terrible, unless you had a real craving for sausage/spinach rolls, a couple variations of random pastry's or icecream every day then that was it. The drinks were also just average, soft drinks were readily available, however most of the time the coke was fairly flat, the juices needed constant reminders to the statt to fix the pumps and the alcoholic cocktails were made cheap and lazily. The night time entertainment was also not my cup of tea, I'm sure it was great for a very specific group of people or ages but I found it obnoxiously loud and repetitive. It was basically just an overly loud disco every night which could be heard from about half a mile down the road - so you can imagine how loud it was sitting outside near the speakers. It felt very catered towards either young kids or drunks every single night, which probably explains why I saw majority of adult only parties sitting away from the speakers playing card games or board games instead of watching/engaging. And this went on to 11pm and sometimes later every night, so if you had young kids or babies that you wanted to settle or get to sleep you were wishfully thinking. I still had a decent holiday despite it, Rhodes is a great place and I'd happily return, just never to this hotel.