DEL PUI

Review is based entirely on the kindness, care and feeling of being looked after that both Carolina and another person (light blue streaks in hair) created. Nothing was too much trouble and both went out of their way to assist me. In addition I'm also happy with my accommodation with balcony. The hotel is right next door to a small Carrefour supermarket so if you've forgotten anything you'll probably be able to get it there plus water, snacks etc.

Review is based entirely on the kindness, care and feeling of being looked after that both Carolina and another person (light blue streaks in hair) created. Nothing was too much trouble and both went out of their way to assist me. In addition I'm also happy with my accommodation with balcony. The hotel is right next door to a small Carrefour supermarket so if you've forgotten anything you'll probably be able to get it there plus water, snacks etc.

Good price but it’s a hotel room. Had everything upon request. Reception was open whole day so that’s very helpful.

Good price but it’s a hotel room. Had everything upon request. Reception was open whole day so that’s very helpful.

We stayed here as a family for a week. I'd recommend it for the friendly service, spotless cleanliness, room service and central location just a minute from shops, the gondola and other amenities. It's been refurbished with modern decor. We got a small room so we had to store our cases in another room as there was no-where to put them that wasn't in the way. The rooms have a small fridge, desk, char, two single beds, wardrobe. Breakfast buffet was on par. Be aware of the following. Very warm rooms and no controls - As other reviews mention there's no control over the temperature so the rooms are very warm and get stuffy overnight so you have to open the door to cool down, which leads you to the.... Compromised balcony over busy road - Great to have a balcony but because of the control location the balcony is over a busy, noisy street and frankly I found the fumes worrying at peak time when there was heavy traffic so I had to retreat back to the warm room. My solution was to leave the door ajar to let some cool air in and deflect some of the noise/fumes. I left it ajar a night when there was no traffic but the noise of morning traffic would wake me. Lack of useful "social" space - There isn't anywhere other than the large reception area to "hang-out". There was a bar (closed). I regretted not staying at the sister hotels (Hotel Magic Massana) which has this space (bars, comfortable chairs etc). I have stayed in smaller hotels which still managed to provide a social space that meant you were not confined to your room. That said if it's important then just go to the hotel next door... So, for the money a good hotel with some compromises to be aware of.

We stayed here as a family for a week. I'd recommend it for the friendly service, spotless cleanliness, room service and central location just a minute from shops, the gondola and other amenities. It's been refurbished with modern decor. We got a small room so we had to store our cases in another room as there was no-where to put them that wasn't in the way. The rooms have a small fridge, desk, char, two single beds, wardrobe. Breakfast buffet was on par. Be aware of the following. Very warm rooms and no controls - As other reviews mention there's no control over the temperature so the rooms are very warm and get stuffy overnight so you have to open the door to cool down, which leads you to the.... Compromised balcony over busy road - Great to have a balcony but because of the control location the balcony is over a busy, noisy street and frankly I found the fumes worrying at peak time when there was heavy traffic so I had to retreat back to the warm room. My solution was to leave the door ajar to let some cool air in and deflect some of the noise/fumes. I left it ajar a night when there was no traffic but the noise of morning traffic would wake me. Lack of useful "social" space - There isn't anywhere other than the large reception area to "hang-out". There was a bar (closed). I regretted not staying at the sister hotels (Hotel Magic Massana) which has this space (bars, comfortable chairs etc). I have stayed in smaller hotels which still managed to provide a social space that meant you were not confined to your room. That said if it's important then just go to the hotel next door... So, for the money a good hotel with some compromises to be aware of.

We stayed here during the February half-term. Positives - the staff were fantastic. helpful and informative. -Breakfast buffet was excellent -Evening meal at sister hotel was excellent. -Location for Skiing is excellent, 40m from the gondola, hardly had to queue for it most mornings. -free ski storage in reception -fridge and balcony in our room was perfect. -room was spacious for the 2 of us. Excellent showers Negative (Very minor) - bedroom was very warm over night - although the use of pool facilities is advertised for next door. This is not free and needs to be booked in advance with reception (€12 pp/ph) Over all we had a great time on our trip and would happily stay here again. The location and breakfast bar make this a fantastic place to be to get on the slopes.

We stayed here during the February half-term. Positives - the staff were fantastic. helpful and informative. -Breakfast buffet was excellent -Evening meal at sister hotel was excellent. -Location for Skiing is excellent, 40m from the gondola, hardly had to queue for it most mornings. -free ski storage in reception -fridge and balcony in our room was perfect. -room was spacious for the 2 of us. Excellent showers Negative (Very minor) - bedroom was very warm over night - although the use of pool facilities is advertised for next door. This is not free and needs to be booked in advance with reception (€12 pp/ph) Over all we had a great time on our trip and would happily stay here again. The location and breakfast bar make this a fantastic place to be to get on the slopes.

Back again this year at the Del Pui for a short ski holiday. The location is superb - so close to the Pal gondola station and a variety of ski equipment hire shops in the immediate locality. The bus stop serving both Arinsal and La Vella is around the corner. Thanks to Sylvie on reception for the warm welcome every evening as we returned from skiing. Neil & Lily

Back again this year at the Del Pui for a short ski holiday. The location is superb - so close to the Pal gondola station and a variety of ski equipment hire shops in the immediate locality. The bus stop serving both Arinsal and La Vella is around the corner. Thanks to Sylvie on reception for the warm welcome every evening as we returned from skiing. Neil & Lily