Style over substance
pirms 4 mēnešiOverall, I'd describe this as a bit of a mixed experience. The resort itself is undeniably stunning, with beautiful surroundings, immaculate grounds, excellent music, and a vibrant atmosphere. It's exactly the sort of place that looks incredible in photos and is perfect for social media. However, despite all of those positives, we personally came away feeling slightly underwhelmed overall. One of the main reasons was the half-board offering. On paper, a four-course evening meal sounds excellent, but in reality the choices felt quite limited. The menu typically consisted of one soup, three starters, two main courses (usually one meat and one fish option), and then a choice of either dessert or ice cream, rather than both. The Italian and Asian restaurants, along with anything from the à la carte menu, were available only at an additional cost. It did feel as though the half-board menu was designed to encourage guests to pay extra if the included options weren't to their taste. That said, it's only fair to say that the quality of the evening food itself was consistently very good. We couldn't fault the standard of the dishes once they arrived. Breakfast was another area where our experience differed from many of the reviews we'd read. While the fresh fruit selection was excellent, we found many of the pastries to be stale, and the hot buffet selection fairly basic. It also wasn't made clear that items such as fresh orange juice needed to be specifically requested, as we were only ever offered coffee when seated. Service at breakfast was inconsistent and often slow. Trying to get a second coffee frequently involved either waiting a long time or struggling to attract attention. It was also frustrating to see freshly prepared eggs sitting in trays behind the counter rather than being readily available on the buffet. The pool areas were attractive, with comfortable sun loungers, although you did need to be out early to secure a good spot. The hotel does enforce its 15-minute unattended lounger policy, and we saw it being applied on several occasions, so the signage is genuine. Pool service, however, was inconsistent. Sometimes requests were dealt with promptly, while at other times we were either ignored or forgotten altogether, to be honest we gave up in the end and stuck to water from the onsite shop One area that really stood out positively was the main pool bar in the evenings. The service there was consistently excellent, the seating was comfortable, and the atmosphere was lively without being overwhelming. It became our favourite place to spend the evenings and was undoubtedly one of the highlights of the stay. Overall, this is a beautiful resort with excellent facilities and plenty of style. However, we felt that the service and the value of the half-board package didn't quite match the premium feel of the hotel. With improvements to consistency and guest experience, it could easily live up to its impressive surroundings.
