Continental Hotel Hurghada

I was a bit wary before arriving at Caves because some of the reviews are pretty dire. We absolutely loved it!! The food was amazing, had no issues whatsoever. The variety was

We had our event at Continental Hotel Hurghada and everything was really good. The hotel staff were very friendly and helpful, and they did their best to make our event successful. I would like to say a special thank you to Ms. Hend Sadek from the Sales Team. From the first time she received our request, she was very helpful. She answered all our questions quickly and always tried to find a solution for everything we needed. She made the planning much easier for us and was always kind and supportive. Thank you also to Ahmed Samir, Haitham, Mostafa, Ahmed Nagy, and our waiter Mahmoud. They were always smiling, ready to help, and made us feel welcome. They worked with us during the event and helped us with everything we needed. Thank you to the whole team for your hard work and kindness. We really enjoyed working with you, and I hope we can come back again. I highly recommend Continental Hotel Hurghada for anyone planning an event or staying at the hotel. Thank you all for your outstanding hospitality, dedication, and hard work. We truly appreciate everything you did for us and look forward to working with you again. I highly recommend Continental Hotel Hurghada to anyone looking for not only an excellent venue but also an exceptional team that genuinely cares about the success of every event.

We arrived late at night, and were warmly welcomed by reception – right away, staff offered to take all our suitcases up to our rooms. This was such a help as we were travelling with an elderly gentleman; they kindly moved him to a first-floor room, and carried the rest of our cases up three flights of stairs to the top floor (room 1303), since there was no lift in this section near reception. Where things fell short Our biggest issue was the air conditioning: our top-floor room got direct sun all day, and would hit 36°C whenever we returned. The AC only ran when our key card was in the slot, and the coolest it ever got was 26°C. We reported this three times, and also mentioned the fridge wasn’t keeping things cold. On the third visit, an engineer fixed it by adjusting the wiring so the AC and power stayed on permanently – not the neatest solution, but it worked and we didn’t have to move rooms. Being so close to reception, the pool and entertainment area meant noise was a real problem: music was extremely loud, we could feel vibrations through the floor, and on one night when we had to be up at 3:30am for a trip, a pool party ran until after 11pm, making it almost impossible to sleep. Most concerningly, 5 out of our group of 9 fell ill with sickness and diarrhoea – my mum was unwell enough to need IV saline and glucose at the on-site clinic. We witnessed some staff wiping their noses or faces then handling food, with no handwashing in between, so we suspect poor food hygiene may have been the cause. It’s also worth noting the hotel is due a refresh: lots of the fibreglass cave-style decorations are damaged or falling apart, and general upkeep is lacking in spots. Food, dining and booking Main meals had plenty of variety and were generally nice, but Betty’s Bar only ever served the same three options: burger and chips, chicken burger and chips, or pizza. We tried the Egyptian à la carte restaurant, though, and it was excellent – orzo soup, chicken kebabs, tender beef pie and homemade cake, we couldn’t fault it at all. Everything had to be booked via the hotel app, but it wouldn’t work on three of our phones, so we had to go to reception instead. Even then, with 9 of us, they couldn’t seat us all together, so a couple of the group had to eat at a different restaurant. Trips, spa and getting around • Luxor excursion (booked via hotel rep): Excellent! Our English-speaking guide was knowledgeable, explained all the history clearly, and gave great practical advice. • Safari trip: Really insightful – we had a 15-minute buggy ride, 40-minute quad bike session, then a jeep trip to visit a local mountain village. It would have been nice to have longer on the buggies, and the timing wasn’t made clear upfront, but overall it was a great experience. • Cleopatra massage & hammam: We’d give this 8/10. The treatments – coconut scrub, body wrap and full massage – were high quality, but the staff chatted constantly, asking personal questions about our lives and work, so we never really got to relax properly. • Transport: Two taxis booked through the hotel for a return trip to the marina cost £50, which felt very expensive, especially as the same journey cost just £3 return via Uber. The hotel taxis were secure though – they took photos of guests on drop-off and pick-up to keep track of everyone. Note that even when booking premium Uber, rides can vary: one was clean and cool with good AC, but the return trip was in an old car with no AC, loud music, and the driver stayed on his phone the whole journey. Around the resort • Shops: On-site shops are very overpriced – you’ll need to haggle. There are cheaper options just outside the hotel, but we’d still recommend buying souvenirs and essentials elsewhere if you can. • Pools and beach: Pools looked clean, though we couldn’t smell or taste chlorine so we can’t be sure of chemical standards. There was construction work going on at the back of the hotel for a new pool, but it didn’t disturb us much. The beach is nice – the middle section has few rocks until about 20m out, though the water is very salty. Only one staff member served drinks on the beach, but they were very friendly and attentive. Sun loungers are plentiful, though people reserve them early in the morning and often don’t return for hours, which is frustrating. • Bars and entertainment: Freddy’s Bar is a great spot – it has air conditioning, allows vaping, and has free pool tables! We only found out about its full drinks menu on our last day, so be sure to ask for it when you arrive. The animation team are fantastic, with daily activities, parties and shows, and always checked everyone was okay. However, staff selling excursions and treatments can be quite pushy – even when you say no, they keep trying, which gets tiring when you’re trying to relax. Verdict There are definite improvements needed – especially around hygiene, maintenance, noise control and being less pushy with sales – but overall it was a decent holiday. If you can secure a room further from the main entertainment area, and go in with realistic expectations, you’ll likely still enjoy your stay. ---

absolutely amazing stay and thankyou so much to the entertainment team for providing such care and fun during our stay. enjoyed every moment and they are so attentive and polite. had a lovely time and would recommend through and through

4/5 – A very good hotel that could easily become excellent with a few changes We’ve just finished a fantastic 12-night stay at Caves Resort, staying in a Royal Swim-Up Room, and overall we’ve had a really enjoyable holiday. This is a good hotel with some genuinely excellent staff. A few relatively small improvements could take it from being very good to outstanding. Our Royal Swim-Up Room was spacious, well designed and had plenty of storage. We did have an issue with the fridge when we arrived, as it wasn’t cooling anything at all. We mentioned it to our cleaner, Mahmoud, who immediately replaced it with a much larger fridge that worked brilliantly – it actually kept drinks so cold that some of our water bottles froze, which was very welcome in the Egyptian heat! Mahmoud deserves a special mention. He kept our room spotless every day, created some brilliant towel art and even decorated our room for my birthday, which was a lovely surprise. The room was generally very clean throughout our stay, although there were a couple of areas that could do with a little more attention. The shower walls would benefit from a proper scrub as there was a little mould in places, and a couple of small screws were sticking out from the side of the shower, which looked like they needed finishing off. The tiled floor also became quite dusty quite quickly, although that’s probably unavoidable given the desert environment. None of these were major issues, but they’re the sort of little finishing touches that would make an already nice room feel even better. The only downside to our particular swim-up room was the lack of privacy. Our section was shared with two neighbouring rooms, meaning people regularly walked directly past our sunbeds. Looking around the resort, some of the other Royal Swim-Up rooms appeared much more private, so if privacy is important, it’s worth requesting one of those. The pools are excellent. The large lazy river-style pool connected to the Royal Swim-Up rooms was our favourite. It was kept beautifully clean every day, the water temperature was perfect and it never felt overcrowded. The main pool, however, wasn’t really for us. It was constantly noisy, whether from the animation team or guests bringing their own speakers. The sunbeds are also packed extremely close together, which made it feel cramped. The newer swim-up bar pool looks fantastic and is immaculately maintained, but unfortunately it’s so small that as soon as people bring inflatables into it, it becomes almost impossible to actually swim. I think this would work much better as a designated quiet pool with no inflatables allowed. The bars all offered good service and the drinks were perfectly acceptable for an all-inclusive. A special thank you goes to Abu Bakr in the upstairs lobby bar. He was genuinely outstanding. He remembered our drinks every evening, noticed immediately when we needed another and always served us with a smile. Staff like him make a real difference to a holiday. Food was exactly what I expected for a hotel in this price range. Yes, it’s repetitive at times, but there was always something decent to eat. The Teppanyaki restaurant was great fun, Bambam Grill was enjoyable, and Wilma’s Egyptian restaurant was also good. None were mind-blowing, but none disappointed either. You’re not paying ultra all-inclusive prices here, so I think the food offers fair value for what the hotel costs. The hotel grounds are beautifully maintained and impressively clean. The gardens, pools and communal areas are clearly well looked after. The only minor observation was that I noticed a discarded bowl near our room that remained there for the entire holiday. It’s only a small thing, but little details like that stand out when everywhere else is so well maintained. The beach area is pleasant, clean and well maintained, with another good bar and friendly staff. The only negative was the number of spa and excursion sellers approaching guests. Most accepted “no thank you” politely, but a couple were extremely persistent. One even told me I needed treatment for my “disgusting feet”, which certainly wasn’t the sales approach I’d recommend! Where I think the hotel could really improve is with a few practical changes. Breakfast finishes at 10am and lunch doesn’t begin until 1pm. While that sounds reasonable on paper, not everyone wants an early breakfast on holiday. If you miss breakfast, there is literally nowhere to get anything to eat for three hours. Even a small snack station serving pastries, sandwiches, fruit or light bites between 10am and 1pm would make a huge difference. The evening entertainment also suffers from a lack of seating. Unless you reserve a table around 6pm, you’ll struggle to find anywhere to sit near the stage. Once the pools close, it seems like a missed opportunity not to stack away some of the unused sunbeds and replace them with extra tables. The upstairs lobby bar also has plenty of unused space that could easily accommodate additional seating. One thing I really missed, especially in the Egyptian heat, was the lack of ice cream and ice lollies. Occasionally ice cream appeared in the restaurant, but only every few days and with limited choice. Having a dedicated ice cream station, or even somewhere to buy an ice lolly during the day, would be a simple addition that I think guests would really appreciate. I’d also really like to see a genuine quiet bar. The downstairs bar is centred around the entertainment stage, so it’s naturally lively, while the lobby bar upstairs is quieter but still has a fair amount of background noise. Sometimes it’s nice to simply sit with a drink and have a conversation without music or entertainment dominating the atmosphere. Betty’s Bar, which currently closes quite early, would make a perfect evening quiet bar with some low-level background music. I think it would appeal to a lot of guests who simply want to relax after dinner without the animation or louder atmosphere. It also looks as though there’s quite a bit of development happening around the resort. There’s a large seating area at the front that currently doesn’t appear to be used, along with another stage and bar area, and it also looks like additional rooms are being built. It will be interesting to see how the resort develops over the next few years, as it certainly feels like there’s room for further improvements. Finally, it’s worth mentioning the location. The hotel itself can’t do anything about this, but it is quite isolated. Apart from a handful of small shops across the road, there’s very little within walking distance. If you’re planning to venture out, I’d recommend using the hotel’s taxi service or asking for recommendations in one of the Caves Resort Facebook groups. I tried using InDrive for a trip to Hurghada Marina and it wasn’t a pleasant experience, although that’s obviously no reflection on the hotel itself. Overall, we had a genuinely enjoyable 12-night holiday. The rooms, pools, cleanliness and, above all, the staff made this a very pleasant stay. Mahmoud and Abu Bakr, in particular, deserve recognition for going above and beyond and making our stay even more enjoyable. Would we return? Probably not in the immediate future, but that’s more about how we like to travel than anything else. We very rarely visit the same hotel twice, preferring to experience different places. That said, Caves Resort is certainly one I’ll keep an eye on. I genuinely think the improvements I’ve suggested are all achievable and would elevate the hotel from good to excellent. If those changes were made over the coming years, I wouldn’t hesitate to consider coming back. It’s a hotel with a lot of potential and, with a few thoughtful refinements, could become one of the very best value all-inclusive resorts in Hurghada.

It was a great experience. I highly recommend i

Nour is an amazing member of the entertainment team at Caves Resort, always happy, works hard every day, gonna miss her so much when we return home on the 15th July

everything was fantastic, clean, tidy, staff very friendly. For every recommendation.

everything was fantastic, clean, tidy, staff very friendly. For every recommendation.

Such a lovely hotel, me and my family felt very welcomed by all the staff and the service is excellent. Also very safe walking around outside of hotel which is a plus. Food is very nice and always a good variety to choose from. Would recommend

We have visited Egypt several times, but this was our first stay at the Continental Hotel – and it definitely won't be our last! We have just returned home after an amazing holiday, and we have already booked our next stay at this hotel for August. We can't wait to come back! The beach is beautiful, the location is perfect, and the food is delicious. Most importantly, every member of the staff was incredibly friendly, welcoming, and always happy to help. Their kindness made our stay truly unforgettable. We highly recommend the Continental Hotel to anyone visiting Hurghada. Thank you for a wonderful vacation – see you again in August!

We have visited Egypt several times, but this was our first stay at the Continental Hotel – and it definitely won't be our last! We have just returned home after an amazing holiday, and we have already booked our next stay at this hotel for August. We can't wait to come back! The beach is beautiful, the location is perfect, and the food is delicious. Most importantly, every member of the staff was incredibly friendly, welcoming, and always happy to help. Their kindness made our stay truly unforgettable. We highly recommend the Continental Hotel to anyone visiting Hurghada. Thank you for a wonderful vacation – see you again in August!

We are coming to this hotel already 12 years and every year is getting better and better, every year I see something new. The staff is very friendy and good, the beach is the best in Hurgada, Memsha street is interesting for walking, shoping.

We are coming to this hotel already 12 years and every year is getting better and better, every year I see something new. The staff is very friendy and good, the beach is the best in Hurgada, Memsha street is interesting for walking, shoping.

We had an amazing experience at Continental Hotel Hurghada, and it is all thanks to the incredible staff who went above and beyond to make our stay unforgettable. A special and heartfelt thank you goes to Ms. Hend Sadeq from the Sales team. Her exceptional cooperation, endless support, and highly professional yet warm approach throughout the preparation period were the main reasons we chose this hotel over any other. She made everything seamless and stress-free. We would also like to thank Mr. Haitham from the Front Desk for his kindness, welcoming attitude, and great cooperation during our stay. Last but not least, a big thanks to Mr. Ahmed from the Food & Beverage department for his excellent service and attentiveness. Highly recommended hotel with a top-notch team! We will definitely be back.

We had an amazing experience at Continental Hotel Hurghada, and it is all thanks to the incredible staff who went above and beyond to make our stay unforgettable. A special and heartfelt thank you goes to Ms. Hend Sadeq from the Sales team. Her exceptional cooperation, endless support, and highly professional yet warm approach throughout the preparation period were the main reasons we chose this hotel over any other. She made everything seamless and stress-free. We would also like to thank Mr. Haitham from the Front Desk for his kindness, welcoming attitude, and great cooperation during our stay. Last but not least, a big thanks to Mr. Ahmed from the Food & Beverage department for his excellent service and attentiveness. Highly recommended hotel with a top-notch team! We will definitely be back.

⭐⭐⭐⭐⭐ A Wonderful Surprise and Outstanding Hospitality This was my 11th visit to Egypt, and over the years I have stayed in many different hotels, from smaller properties to luxury resorts. I can honestly say that Continental Hotel Hurghada has given me one of the warmest welcomes and most memorable hotel experiences I have ever had in Egypt. From the moment we arrived, everything exceeded our expectations. The kindness, professionalism and genuine hospitality of the staff made us feel truly welcome. Every member of the team we met was friendly, helpful and always smiling. The hotel itself has a beautiful location, a lovely beach, stunning sea views and a very relaxing atmosphere. What impressed me most, however, was the attention and care shown to guests. It is clear that the people working here genuinely want visitors to have a wonderful holiday. After 11 visits to Egypt, I thought I had seen it all, but Continental Hotel Hurghada managed to surprise me in the best possible way. Thank you to the entire team for making our stay so special. We will remember it for a very long time and would gladly return again. Highly recommended.

⭐⭐⭐⭐⭐ A Wonderful Surprise and Outstanding Hospitality This was my 11th visit to Egypt, and over the years I have stayed in many different hotels, from smaller properties to luxury resorts. I can honestly say that Continental Hotel Hurghada has given me one of the warmest welcomes and most memorable hotel experiences I have ever had in Egypt. From the moment we arrived, everything exceeded our expectations. The kindness, professionalism and genuine hospitality of the staff made us feel truly welcome. Every member of the team we met was friendly, helpful and always smiling. The hotel itself has a beautiful location, a lovely beach, stunning sea views and a very relaxing atmosphere. What impressed me most, however, was the attention and care shown to guests. It is clear that the people working here genuinely want visitors to have a wonderful holiday. After 11 visits to Egypt, I thought I had seen it all, but Continental Hotel Hurghada managed to surprise me in the best possible way. Thank you to the entire team for making our stay so special. We will remember it for a very long time and would gladly return again. Highly recommended.