CNic Gemini

Everything was incredible! Everyone was awesome and friendly. The animazion is extremely nice and professional! We stayed with Micaela Serge Simone. They are very kind, nice, funny. I hope we will meet this team again.

I was very disappointed with my stay and, in my opinion, this hotel does not deserve its 4-star rating. The website advertises mini golf, but when we arrived it wasn't available. The course looked abandoned and completely overgrown, yet there was no mention of this beforehand. If you're booking all-inclusive, be aware that it only runs until 11:00 pm, something that wasn't made clear on the website. Cocktails are also excluded from the all-inclusive package, leaving you with a very limited selection of drinks. Unfortunately, the staff did little to improve the experience. Most seemed unhappy, rarely smiled, and gave the impression they didn't enjoy their jobs. The room was clean and the bed was comfortable, but the bathroom was incredibly cramped. If you're tall, using the toilet is uncomfortable as your knees end up touching the sink and the shower. The entertainment was poor, with very little happening during the day and the evening entertainment lacking quality. The food was another disappointment. The menu seemed to repeat every other day, and many dishes weren't labelled, meaning you had to guess what you were eating. The dining area itself was full of flies, with no obvious measures in place to deal with them, and the chairs were far from comfortable despite the hotel describing it as a "comfortable dining area." The one positive was the swimming pool, which was enjoyable, and as mentioned, the bed was comfortable. Overall, I would not recommend this hotel. Having seen other 4-star hotels on the opposite side of the river with far better facilities and standards, I genuinely don't understand how this hotel has achieved its current rating. If you're considering staying here, I'd strongly recommend looking at the alternatives instead.This version is more likely to be taken seriously by other travellers because it focuses on specific experiences while keeping the criticism clear and measured..

We stayed for 3 nights, the hotel was great and we wished we could stay longer. The room was clean and had everything we needed. The food was great, we booked half board, we recommend. Both pool are great, we liked the smaller one as it was a little more quite. The area was also perfect, 2 mins from the beach and great resturants. We hope to be back soon.

We had a fantastic time at the hotel. Our stay was extremely enjoyable. The room was very clean and spacious. The service and staff were very friendly and helpful. The food was very good and varied.

We arrived home on Friday from a week’s stay at this hotel. Overall we really enjoyed our stay here, some of the positives are; location - lovely little village and a very short walk to the beach which is beautiful, many restaurants nearby we would particularly recommend Bacchus, such delicious homemade food. Food / buffet, we were all inclusive so had access to the buffet for all three meals, good choice at each meal however we would have liked if most days served pancakes & croissants as these were on specific days but this is just personal preference! Pools - two pools to choose from both were nice and refreshing, no subbed reserving while we were there which we really appreciated. Some negatives to our stay here which prevents us from giving a 5 star review are; Staff - with the exception of a lady whose name I cannot remember, who is blonde and wears glasses (I believe she helps with quality!) she was lovely and really tried to be helpful and was very polite. We found some staff a little unhelpful and not overly friendly. We had several issues with room keys, which we later found out was an issue throughout the hotel for many customers. We couldn’t access our rooms on multiple occasions and when we visited reception we felt like a nuisance, however it might just have been that the staff were also fed up with this problem to! I would like to say that all the staff were very friendly to our young daughter however, so that was nice! Drinks - the drinks were a little lacking for all inclusive as they were very watered down and we would have liked the option of at least one cocktail on the all inclusive menu as many hotels do. Entertainment - we felt on the whole the entertainment was lacking which was a shame as we usually really appreciate entertainment during the evenings on holiday. It might be that we aren’t peak season yet but we would have liked a little more entertainment in the evenings. However, we enjoyed aqua gym during the day! Hope this review is helpful for future guests and the hotel :)

Just got back from another 11 day stay at this amazing hotel, 6th time being there , can't fault this hotel gave me upgrade to all inclusive when i only book bed and breakfast, cakes in the fridge and lovely bottle of wine , and a welcoming letter from management, food was brilliant , staff lovely especially Christina on reception and Zoe for sorting my accomodation out putting me in my regular room 11 ground floor next to restaurant , I can't fault this hotel will be back again for 7th visit later in the year

Thank for Simone Jorgos and Sporów We came back Thanks