Club Novostar Sol Azur Beach Congress

NO!NO!!NO!! Don't even think about book this hotel!!!! It looks very attractive on the pics, but.....! We arrived in the middle of the night, organised by a tour operator. We weren't on the room list, waited nearly an hour to find a free room for us. 4 of the stuffs were there and watched the same list over and over again, no one asked us for a glas of water or anything. Finally got a room, but only with 2 towels (we are 3) then got another one, which was used and smelled after smoke for sure!!! They are just rude, and the guest should feeling bad.... last time in Tunesia.... no worth it at all! Ah, and they don't speak English, the communication is hard

The most amazing experience ever, the people are amazing, the food is very good and the entertainment team is the best, we loved eveyone and everything

Just home from a week at the Sol Azur. The hotel sits beside a nice sandy beach and the sea is lovely to walk out for a swim. The hotel also has good Wi-Fi which reaches the beach. Most of the staff are very nice but that’s where the good points ends! The hotel is extremely dated and needs an upgrade. They store furniture in the stairwells. The rooms aren’t the cleanest and although big, we had a broken tv, broken toilet flush and a dirty shower curtain over the bath for the shower. The hairdryer was from the ark. The food is absolutely horrendous, lots of slop ( I actually lost weight) and most of the time you get served a drink in a paper cup, also beer in a wine glass. You can not get a sunbed by the pool unless you tip the pool guy, they all have towels on by 6.30 am which is the time we headed down to the beach every day to secure a sunbed there, (not even at the front, all those were taken by the beach guy for guests who tip.) The sunbeds on the beach are old and the cushions are well used so the padding has gone on most. The pool towels are sheets and mine was stained with what looked like blood. We went to this hotel for a weeks break in the sun and we had fantastic weather and chilled out but there’s no luxury there at all, even though they say it’s a 4* it’s more a 2. I can’t comment on the entertainment which is shared with the hotel next door as we didn’t watch it but it’s loud along with anything they do during the day so it’s quite noisy everywhere. The public beach is right next to the hotel’s beach and there was a lot of noise coming from teenagers on the weekend, they had a drum and did a lot of singing. Take some headphones!

Location not that nice. Atmosphere some staff are nice like pool staff and entertainment lad are very helpful and really good talk good English. Room. OK not that clean needs updating on power point to use bathroom was very smelly. Water was brown in morning if you didn't let it run. Paint work was bad this hotel my have been a 4 star in 2005 but not now .