Cleopatra Luxury Resort

Very amazing service good Mahmoud very excellent

Such a fantastic holiday everyone works so hard ,big shout out to nasr for the upgrade for our friends 50th birthday celebrations ,many thanks again ,I would recommend this beautiful hotel do not hesitate to book ,been to various hotels around the world the staff have made this holiday so good , will definitely return , shout out to mahmoud at the lobby bar , samah ,younan mouhammad, el sayed, arb, fahti, Ahmed, Remon, Hussainy ,best holiday/hotel ever

Moawad did a beautiful job cleaning our rooms every day. Would highly recommend 7257

Thank you Cleopatra Luxury for the high quality service, cleanness and kindness of Staff. Very calm atmosphere and enjoyable activities

Abolsoutely loved my stay here the hotel is amazing, the service excellent. Everyone is happy to help, with a smile. They will go the extra mile to make ypue stay perfect. Espcially a big shout out to the lobby staff, mahmoud abulsoud , muhammed the head bartender the drinks and beverages were made to 5 star standards. Would happily reccomend this hotel to everyone and this is my second visit here.

Our sixth visit to this hotel over the last two years and it never disappoints. The staff are fantastic and go above and beyond to make sure your stay is fantastic. Food was lovely as always, freshly made each day. We spent our days around the entertainment pool where the animation team kept us entertained each day. A special mention to Terrie who made the time each day to talk to us about what was going on that day and night.

I truly enjoyed every moment at the hotel, from the cleanliness and quality of services to the excellent organization of the place. The staff are very friendly and always keen to ensure guests’ comfort. I would especially like to extend my sincere thanks to Mr. Reda at the front office for his warm welcome, professionalism, and prompt assistance, which made my stay even more comfortable and memorable. It was a great experience, and I would definitely love to visit again 👍

We stayed here for our honeymoon room 8201 and can not express how beautiful and amazing this hotel is, all staff were so friendly and helpful and could not do enough for you. Big shout out to Sherif and the pool bar team and life guards were amazing, Ramon in the market restaurant , the pilli pilli bar staff and Terri and the rest of the animation team. Rooms were modern spacious and immaculate cleaned daily by Essam who worked extremely hard. The whole hotel is spotless , the choice of food is amazing and even for the fussiest of eaters will be able to find something to eat. Atmosphere was amazing, good location near airport. We will definitely be returning. Thank you

We stayed here Mid June and could fault a thing. From the moment we arrived and were met with arrival drinks, the staff couldn’t do enough for us. Check in was smooth and welcoming. We were shown to our room which was spotless and extremely spacious. Plenty space to relax in and set up nicely to get ready in. The bathroom was large and loved the walk in showers. The room have a private balcony and amazing views but still set back from the hustle and bustle of the main pool area. The food varied each day and had enough to cater for all type of diners. We enjoyed the choice of places to dine throughout the day so never got bored. For me the main asset to the hotel was the staff… Particular mentions to Mohammed Ahmed at bar Fahti in breakfast El sayed at pool bar Mahmoud on the main bar. Saif was amazing too. There was a great choice of excursions and other services on offer. We went quad biking, canal riding and had evening Bedouin meal with a show in the desert. FANTASTIC! The spa was well equipped with a gum, sauna and steam room. We had Egyptian massages too which were amazing. Shops on site have you covered for most things and have some wonderful souvenirs. All in all 10/10, will 100% be back.

Absolutely beautiful resort. Clean. everyone friendly food amazing . Big thank you to Ahmed in market restaurant and Mohammed at beech bar and to all staff in pilli pilli pub and lobby bar

I recently stayed at the Cleopatra Luxury Resort in Sharm El Sheikh, and I cannot praise the staff enough. As someone who is coeliac and lactose intolerant, traveling can often be stressful, but Head Chef Farid made my holiday seamless and safe. Every single evening, he personally walked me around the restaurant to point out safe options. He even went above and beyond by cooking separate meals just for me to prevent any cross-contamination. He ensured all the kitchen staff were fully aware of my medical needs, making every mealtime worry-free. The entire restaurant team was fantastic, but a special shout-out must go to Remon and Fathi for their wonderful service. The exceptional service didn't stop at the dining room. Sherif at the pool bar is absolutely amazing. He seems to work all day, every day, tirelessly bringing drinks right to your sun lounger with a smile. In the evenings, the lounge bar comes alive thanks to the brilliant and funny bar staff, especially Hosny and Mahmoud, who kept us entertained every night. I also want to mention how great and attentive the lifeguards are, making everyone feel incredibly safe around the water. Thank you, Cleopatra Resort, for an unforgettable and safe holiday. We will definitely be back!

Brilliant, but... As I have said in other reviews, luxury, 5 star, etc, etc, have to be taken loosely when in egypt. It's the small things, the attention to detail with the building itself that let it down. Poor sealing of the showers letting water run free. Small details, bin with cable ties for hinges, random screews in things, doors not hung straight, and do not close. The reception staff stand on their phones rather than jump in and lower the queue. Unfortunately, the scourge of Bluetooth speakers and influencers on the Beach by the pool and in the restaurants have infected what was once a very relaxing environment. But we would go again, and will. But a word of advice. If you like the occasional cold adult beverage and a late morning, do not accept a ground floor room. You will not get your late morning. The gardeners, who do an excellent job, do make quite the racket. Having stayed in the hotel on 3 precious occasions in rooms on the upper floors, ground floors are out for us. Now, with all this in mind, why would we 100% go back. Well, that's simple, the people. These are some of the best hotel staff, barring reception, I have ever experienced. Special mentions go to. In the market restaurant: Ramon, Ahmed, and one other from the terrace that unfortunately I have forgotten the name. In the Beach Restaurant: Soloman and Ahmed. When these two are not present, the standard of service is noticeably worse. It really is night and day. On the Beach: Mustafa and Elsayed. And on the bar terrace: Mohammed and one more whose name I have forgotten. These people made our holiday absolutely brilliant and are the standard when it comes to excellent service. A special mention must go to Mohammed, the number one salesman for quad bike tours. Even though we haven't spent a penny with him, yet, he has always greeted us warmly over the last 4 years.

I had a massage, it was excellent with Waleed, I would do it again

Review My sister and I stayed for 7 nights from 2 June 2026. Our flight from London was delayed, so we didn’t arrive until very late on Tuesday evening. The front desk was extremely busy at that time, as many guests arrived all at once, but the staff handled it as best as they could. Hotel The room was very clean, though some features could use updating — such as the phone, TV, and fridge. The view was fantastic, with a clear sight of the beach. Unfortunately, we couldn’t enjoy the balcony as much as we hoped because there was bird mess on it every day. Mustafa, our housekeeper, was fantastic. He cleaned our room thoroughly each day and was always polite and respectful. Restaurant The food selection throughout our all‑inclusive stay was very good — fresh, well‑cooked, and varied. The omelette station was a highlight, and Ahmed was wonderful: polite, friendly, and calm. The waiters, especially Fahti and Mohamed (who I believe later moved to the seafood restaurant), were extremely attentive. They were polite, respectful, and consistently friendly to us and the other guests. The daily BBQs were a brilliant idea and absolutely delicious. Poolside We had a wonderful time by the pool. Sunbeds were available every day, and the area was always clean and well maintained. The lifeguards were great — helpful, friendly, and attentive. A big shout‑out to Yaseen! Pool Bar Fantastic service. Sharif was especially attentive, friendly, and polite. Well done to him and the whole team. With the recommendation of upgrades to the room, this will be a superb hotel to stay🙂

I’ve woven that into the snorkelling paragraph so it flows naturally with the rest of the review: We recently stayed at this hotel for a week and had a wonderful experience from start to finish. The staff were exceptional throughout our stay—warm, friendly and always smiling. Nothing was ever too much trouble, and their genuine kindness and attention to detail made our holiday feel extra special. They are a real credit to the hotel and played a huge part in making our stay so enjoyable. During our stay, we also treated ourselves to some spa treatments, which were excellent and added an extra touch of relaxation to our holiday. We thoroughly enjoyed the experience and would highly recommend the spa facilities to other guests. Our room was upgraded to a poolside room and it was spacious, clean and comfortable, with excellent housekeeping every day. The food offered plenty of choice, and we particularly enjoyed the fresh local dishes and themed evening meals. We really loved going down to the beachside bar at lunchtime for a light lunch, and it felt extra special sitting there overlooking the beach and sea. The lunchtime and evening barbecues were another highlight of our stay, offering delicious food in a wonderful setting and creating a lovely atmosphere that made each day feel even more memorable. We would also like to give a special mention to the bar staff, who were absolutely fantastic. They couldn’t do enough for you and always served us with a smile. Their friendly and attentive service helped create a wonderfully relaxed atmosphere and made our days by the sea even more enjoyable. Another special mention goes to the poolside bar waiter who worked tirelessly throughout the day. No matter how busy it became, he remained cheerful, professional and attentive, ensuring guests were always looked after. His hard work and dedication did not go unnoticed and contributed greatly to the excellent service we experienced throughout our stay. The hotel facilities were excellent, with well-maintained pools and beautiful surroundings. The location was ideal, providing easy access to local attractions and activities. One of the highlights was the beautiful shallow beach, which gently stretches out to a stunning coral reef. From the pier, guests can admire an array of colourful tropical fish in the crystal-clear water, while those who enjoy snorkelling can easily swim out a short distance to explore the reef up close. It was wonderful to be able to see such an abundance of marine life so easily, making the snorkelling experience enjoyable for both beginners and more experienced swimmers alike. Overall, this was a fantastic holiday, and we would not hesitate to return or recommend the hotel to others looking for a relaxing and enjoyable stay. We left with wonderful memories and are already looking forward to returning in the future. That addition highlights the beach and reef beautifully and will appeal to anyone considering the hotel for snorkelling and marine life.

This hotel was amazing, driving into the hotel grounds has the definite wow factor. Once inside it did not disappoint, with the grand reception area with chandeliers, high ceilings, large windows, marble floors and sofas. Staffing were impeccable, friendly and attentive. The hotel room, grounds and restaurants are impeccably clean, (marble flooring so clean could be slippy at times) staffing always taking pride in their work, beit cleaning rooms, serving drinks, gardening, waiting tables,or life guarding. Our room was very spacious and cleaned every day with special towel designs on the bed each day on our return. Entertainment was of a good standard with dance acts, singers, karaoke and quizzes. Bar tenders at the Pilli Pilli pub were fun and attentive. Main restaurant had an array of food with different themed evenings. I can not fault this hotel, it is certainly a little piece of paradise.

We are currently staying at Cleopatra Luxury Resort Sharm El Sheikh and, while it comes very close to a five-star experience, I would personally rate it as a strong four-star hotel. I’d like to start with the positives, because there are many. The staff in the bars, restaurants, and housekeeping are absolutely exceptional, friendly, attentive, and always willing to go above and beyond. Special mentions go to the lifeguard at the activity pool, the poolside waiter, Ahmed in the restaurant, and Salah in the buffet restaurant. They truly make the stay feel welcoming and relaxed. The hotel itself is very clean and well maintained, with beautiful pools and a stunning beach. The jetty is a real highlight, offering the chance to swim among incredible marine life. If your goal is to relax in a lovely setting, this hotel delivers. However, there are some areas where it falls short of five-star expectations. Food is the biggest drawback. Breakfast is good and varied, and lunch is decent, particularly at the beach restaurant, although the menu becomes repetitive after a few days. At lunch times in the buffet restaurant there is a lack of simple options - something as basic as sandwich fillings or ham/cheese to go with a salad, isn’t available, so you have to commit to a full meal. Dinner, however, is disappointing: limited variety, repetitive options, and poor quality meat and fish. The themed nights don’t reflect the food offered (for example, an “Oriental night” without any recognisable Asian cuisine). Entertainment is also below par for a hotel of this standard. Aside from an average singer, most of the programme consists of karaoke and basic shows, which doesn’t align with what you’d expect from a luxury resort. Room allocation and maintenance were another issue. Although we were told we’d been upgraded, the room setup didn’t suit our needs. We are travelling with elderly parents, one with mobility issues, and we had requested a ground-floor room with appropriate facilities and a twin configuration for them. Unfortunately, the accessible bathroom was allocated to the wrong room, our double, meaning we had the accessible bathroom and they did not. They offered to change the bed configuration in the double room to two twins but it was late when we arrived and our dad wanted to get to bed. It would also have meant that me and my husband would be in separate beds during our stay. It really should have been configured correctly on arrival, especially as I had emailed ahead with our needs. There were also several maintenance and safety concerns: • Interconnecting doors that did not lock, raising security concerns • Noise from the connecting doors vibrating with the air conditioning • A broken terrace door lock • Exposed wiring from the ceiling • A broken toilet flush (took 2 hours to fix) • A safe in our parents’ room that took five days to repair Reception staff were disappointing, often unhelpful and at times rude, which contrasts sharply with the excellent service elsewhere in the hotel. Another frustration is the constant interruption from vendors around the pool and beach selling excursions, spa services, and other extras. While understandable, the frequency becomes overwhelming. Even using the red flag system (to signal no interest), some vendors still approach you. A particularly disappointing aspect has been the handling of our late checkout request. We asked to extend our room for just a few hours (until 4pm) on our departure day due to our father’s mobility issues, as he is not comfortable showering and changing in public facilities due to the indignity that sometimes arises when needing help to shower and dress. Despite explaining this, we were quoted what can only be described as an excessive fee for a very short extension. For a hotel positioning itself as five-star, this felt lacking in both flexibility and compassion. This is a relatively small request that would make a significant difference to his comfort and dignity, and it is disappointing that no consideration has been given so far. As we are still currently staying at the hotel, we sincerely hope the management team will reconsider this and demonstrate a more guest-focused approach. As a travel agent, I regularly recommend hotels to clients, and my recommendations are always based on genuine guest experience. While there are many positive aspects to this hotel, the inconsistencies in service, food quality, and overall guest handling inevitably influence how confidently I could recommend it. Overall, this is a hotel with fantastic staff, a beautiful location, and great facilities, but it is let down by food quality, entertainment, and aspects of management and maintenance. I would recommend it for a relaxing beach holiday, as long as you are not too concerned about food variety or evening entertainment. With a few key improvements, this hotel could easily reach a true five-star standard.

This was our honeymoon, we walked through a shallow sea everyday in warm water with the most beautiful tropical fish. We slept like babies in luxury spacious rooms with garden views. Not 1 single person was not polite and helpful from the moment we arrived on the beautiful resort. Of course we have our favourite things such as 2 particular bar staff, salah and salsabil and 1 life guard ezzet. They took care of us in a way no English place ever could. This hotel , this country and the people made it one of our many incredible memories of our honeymoon we will have forever. We will be back again And again