Citymax Business Bay

Very good hotel the stay is very comfortable the manager manmeet is very nice and helpful and all people even Eddie and security team Faizan and Ola

One of the best hotel in business bay I stay for one month there services are good and best staff to talk I would like to mention Sanjay name from reception always helping

I had a wonderful stay at Citymax hotel Business Bay Area and would like to especially commend Pooja at the front desk and the entire housekeeping team for their outstanding service. Pooja was consistently helpful, attentive, and professional throughout my stay, always going above and beyond to ensure everything was comfortable and well taken care of. Kudos to the housekeeping guys too. Awesome experience!

Always coming to citymax its like my home now thanks to all staff for there kindness and good hospitality specially from reception Mr Sanjay good customer dealing person and very helpful

Eddie and Lovely always provide us good service when I need something Eddie is very helpful from reception

Location is perfect, it is in the business bay in the city center. The excellent was that there is free fees garage too. You can park easily without issues. It’s located in the underground and easily reachable.

Stay was very comfortable with the help of staffs at reception.Lovely and Eddie and Ehab I highly recommend Citymax hotel as a second home. Especially i love to mentioned Lovely who i really flexible.

🎉 A Perfect Birthday Celebration with Great Food & Amazing Ambience

Just stayed two nights and it’s my personal experience that the hotel looks super busy specially in the lobby in the reception. All I can I was very pleased by Front office guys and their hospitality. Shot out to Mr Sanjay, who was super busy with bunches of people in front of him and still he managed the queue very professionally with a smiling face always. This review is specially for him and such a highly professional guy. Thank you Mr Sanjay, and If I’ll be back it’ll be all because of you.

I was in room 804 my stay is very comfortable and good i really like the service of the hotel and gym also good i want to thanks Sanjay from reception best person

I had a wonderful stay The location was perfect . And the staff made us feel completely at home Thanks to Lovely at reception for being consistent of being a good and friendly staff. The housekeeping are really good in their job. Thank you again

Staff were not welcoming and the service was poor overall. Nothing about this hotel gave 4 stars -- I just stayed in another 3-star hotel the weekend before that was miles better in terms of service, cleanliness, beds and overall feel. Both my friend and I had been given late checkout at 2pm, only for front desk to call both of us (my friend at noon and myself at 1pm) that we need to check out. I explained that I had been given late checkout at 2pm, and the man working at the front desk didn't believe me and said they "don't give 2pm checkouts"... While I understand it may have been a mistake of the woman who checked us in, a 2pm checkout had been promised and agreed on so it is extremely unprofessional for the staff to take this out on the customer, rather than taking it up privately with the staff member concerned. The man kept insisting about the checkout, and ended the call by simply stating "I will look into this" -- once again not the right way to handle the situation at all, and left an extremely bad impression of the hotel for me. Also, no one came to make up the room during my stay (2 nights Friday-Sunday).

After staying for nearly two months at Citymax Hotel Business Bay, I can say that this was one of the most disappointing hotel experiences I have had, despite my extensive travels between the USA, Dubai, and other countries. The only positive aspect of this hotel is the friendly reception staff and the affordable prices. Unfortunately, the overall service and hotel standards do not reflect what should be expected from a four-star hotel. Housekeeping service was extremely poor. Requests for basic items such as shampoo, towels, or water or cleaning often had to be repeated six or seven times before receiving any response. Room cleaning was inconsistent, sometimes delayed for several days, and even when housekeeping arrived, the cleaning quality was below acceptable standards. Basic room checks were clearly not being done properly. The gym was also disappointing. It was frequently dirty, and some machines were occasionally out of order. Guests often had to personally report maintenance issues instead of staff proactively managing them. The breakfast and food quality were another major issue. Unless you order food separately from inside , the available meals are very poor in quality. Salads often appeared old, as if they had been prepared the previous day, and overall food standards were far below expectations. While the hotel promotes itself as a four-star property, my experience felt far from that standard. The low prices may attract guests initially, but the lack of cleanliness, poor housekeeping, weak maintenance, and low food quality make it difficult for me to recommend this hotel. This will definitely be my last stay here, and unfortunately, I cannot recommend it to others

sorry to say, hotel offers great rates, but be prepared for a long wait at check-in. The staff appeared very busy and struggled to keep up with the volume of guests. I also found it difficult to get through to the via phone. I am also a Hotelier i know the feeling The team is clearly working hard but they’re spread pretty thin, so calls and check-ins take a minute. If you aren't in a rush, it's a solid budget stay. And Cleaning of the Rooms is not good enough.

The service, from the housekeeping staff, waiters, restaurant staff, front desk staff, and management, was phenomenal. Everyone was very polite, courteous, smiling, and eager to help. The hotel's location was excellent, the food was excellent, the room was well-appointed, clean, and fresh. It was an incredibly pleasant experience being your guest.

We truly enjoyed our stay at Citymax Business Bay. The location is perfect for exploring Dubai and getting to the main attractions easily. Our room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help. Breakfast offered a nice selection of fresh dishes that made our mornings enjoyable. Overall, great value for money and a hotel we’re happy to recommend.

The hotel is best in the Business bay the staff is pure heart Mr Helmy and Manmeet is best And i will sure come to this hotel only because of th staff thanks to management