Citrus Waskaduwa

We, as two couples stayed one night at the Citrus, and out stay was pleasant. The rooms were comfortable, spacious, well maintained and had the necessary amenities, and what was missing was readily brought to us. The bathrooms were also spacious and very functional. Some of the staff at the reception were not very responsive and when we wanted a room change because the ones allocated to us were quite a distance from the central area, it led to some unpleasant discussion. However, it was sorted out in the end. The main complaint is about the beach front of the hotel which was extremely dirty with garbage and plastics being washed ashore, and appeared not having been removed for days. Given that the main attraction of the hotel and its best asset would be the beach front, it has been sorely neglected. A beach walk was not an option for us under these conditions, and that was very disappointing.

Thank you Dilan, good service, very nice view I recommend

It was so good service Dilan&Dinesh so perfect👏

We had a nice stay at here warm welcome from front office special thanks to Madushanki and Thanuja food was delicious and clean room and nice beach front

Enjoyable stay at citrus on arrival wormly welcome .food also tasty cleaning rooms large pool .madushanki is always helpful to us .

We had a very good experience on this styed Very good staff delicious food good comfort Specially thank mis madushanki you gave very good service for us

Great atmosphere and amazing breakfast buffet! The staff were super attentive and efficient. Highly recommended.

Its good hotel stay and facilities and staffs are very supportive and good Madushanki and chalani were supportive from the beginning

Very nice enjoyed it. Very relaxed thank you

We recently celebrated the wedding of our close friends, Dinesh and Nina, at Citrus Wadduwa on 25 May, and I had the privilege of coordinating most of the arrangements with the hotel's banquet team. I would like to express my sincere gratitude to Hiranya, the Banquets Manager, for her exceptional support, professionalism, and dedication throughout the planning process and on the wedding day itself. From the initial discussions to the successful execution of the event, Hiranya was always available, responsive, and committed to ensuring everything ran smoothly. Her attention to detail and willingness to assist made a significant difference and helped create a truly memorable day for the couple. I would also like to extend my appreciation to Chef and his team for delivering an excellent dining experience and contributing greatly to the success of the celebration. The food and service were highly appreciated by our guests. In addition to the wedding function, we booked more than 10 rooms for ourselves and our guests. Several guests stayed at the hotel both before and after the wedding, allowing them to enjoy the property and celebrations comfortably. While the overall stay was pleasant, there are a few areas that could be improved. Communication from the front office could be more efficient, as there were instances where information was not communicated clearly. Additionally, some guests who arrived late at night wished to order room service and found that only a limited food selection was available, with no beverage options other than water. As a star-class hotel, it would be beneficial to offer basic beverage options such as soft drinks for guests requiring room service during late hours. Despite these minor concerns, our overall experience was excellent. Once again, my sincere thanks to Hiranya, Chef, and the entire banquet team for their hard work and commitment in making Dinesh and Nina's wedding day such a wonderful and unforgettable occasion.

I had a wonderful stay at this hotel. The rooms were clean, spacious, and well-maintained, with comfortable beds and modern amenities. The staff was friendly, professional, and always willing to help with any requests. The hotel's location was convenient, with easy access to nearby attractions, restaurants, and transportation. The breakfast offered a good variety of fresh and tasty options, and the dining area was clean and welcoming. I was especially impressed by the attention to detail and the excellent customer service throughout my stay. Overall, this hotel provided great value for money, and I would gladly stay here again and recommend it to others.

Amazing hotel whereby the staff went above and beyond to accommodate us. We came from Australia and this place exceeded our expectations. Rooms right on the beach very clean.

10/10, highly recommend, one of best in Sri Lanka

Recommended, overall experience was really good, supportive staff, clean environment.

Very good service. Polite and willing to help. Specially dilan

Had a lovely time with my family. Special thanks to the GM, the staff including Dilan at the restaurant. We will definitely be back.

Wonderful Stay At Citrus Waskaduwa. We have been here many times. Citrus feels like home where we can spend our quality time nicely with My Wife and My 4 Kids . Buffet is really good. Room also spacious and clean. Mrs Abi And Other Front office staff was very professional and welcomed really well when we checkin here. Special Thank for Restaurant Staff Roshan and Prabath Was giving a Great Service personally for us. Staff is also friendly. Long pool and the garden area is very quite. We will definitely come back. Lovely Service given by Citrus

The rooms are spacious and very clean. Washrooms are large and well equipped. Stayed on HB basis- for 2 nights! Have to say - my compliments to the chef and the citrus kitchen team! Every dish we had was very tasty Staff overalll - very pleasant, accommodating and polite

Fantastic service. Dilan especially in the food hall was extremely attentive and friendly. The beach is lovely and the hotel staff are all very friendly.