Caves Beach Resort

A hotel with potential, but far too many letdowns for an all-inclusive holiday. We stayed at Caves Hotel in Hurghada expecting a relaxing all-inclusive holiday, but unfortunately, the experience fell well short of expectations. Although there were a few positives, the overall service, facilities and general atmosphere left a lot to be desired. For a hotel selling itself as an all-inclusive resort, there were too many things that felt like extras, inconveniences or unnecessary disappointments. One of the first frustrations was having to pay extra for Wi-Fi. In this day and age, especially at an all-inclusive resort, I would expect basic internet access to be included in the price. The room itself was disappointing too. The bathroom sink plug didn’t work properly, and the lighting throughout the room was far too dark. Rather than feeling comfortable and inviting, the room felt poorly lit and in need of attention. The food was a mixed experience. The Teppanyaki restaurant was probably the best part of the hotel and was genuinely enjoyable. However, even this experience was let down by the feeling that we were being rushed out in a hurry, which took away from the enjoyment of the meal. The steakhouse was another disappointment, as the food was pretty much the same as what was already available from the buffet. It didn’t feel like a separate dining experience that justified booking or visiting it. The drinks offering was also poor considering this was supposed to be an all-inclusive package. The drinks menu and the selection available were limited, leaving us questioning what exactly was included in the price we had paid. Service around the resort was particularly frustrating. There seemed to be selective service when it came to drinks, with some guests appearing to receive more attention than others. On top of this, there was a constant expectation to tip. Having staff approach you with their hands out asking for money became overwhelming and uncomfortable. Tips should be given willingly in recognition of good service, not feel like an expectation every time you want something. Unfortunately, at times, it felt as though tipping was expected rather than earned. Another major issue was the sunbeds. By 6am, the beds around the pool were already gone, making it difficult to find somewhere to relax. What made this worse was the constant reserving of sunbeds with towels, despite the hotel stating that reserving beds was not allowed. This rule appeared to be ignored, which was frustrating for guests who simply wanted to enjoy the pool without having to get up at an unreasonable hour. The resort itself also had several features that seemed neglected. There were water features that weren’t switched on, which made parts of the hotel feel unfinished or lacking atmosphere. The fish tanks in the restaurants were murky, and the fish appeared unhappy in their environment. Rather than adding to the dining experience, they were an unpleasant distraction and raised concerns about their upkeep. Relaxation was made even harder by the constant drilling and modernisation work taking place around the resort. Understandably, hotels need maintenance and improvements, but having this going on while guests are trying to unwind on holiday was off-putting. It was difficult to escape the noise and enjoy the peaceful break we had paid for. Even checking out was disappointing. The check-out amenities were extremely basic, with our towels taken away well before we were due to leave. To make matters worse, the male showers by the poolside weren’t working. For guests who still have time to spend at the resort after checking out, basic facilities like these should be available and functional. Overall, Caves Hotel has some positives, particularly the Teppanyaki restaurant, but these were overshadowed by the number of issues we experienced. From paying for Wi-Fi and limited drinks to inconsistent service, constant pressure to tip, neglected facilities and ongoing building work, the experience simply wasn’t what we expected from an all-inclusive holiday. Would we return? Unfortunately, no. For us, an all-inclusive holiday should mean being able to relax, enjoy the facilities and feel that the price paid covers a comfortable and enjoyable experience. Instead, too much of our stay involved dealing with avoidable frustrations and feeling that additional money was constantly expected. Caves Hotel may appeal to some guests, but based on our experience, there is plenty of room for improvement before we would consider returning. The hotel has potential, but the service, facilities and overall guest experience need to match the expectations created by its all-inclusive offering.

A beautiful quirky hotel. Nothing like any I’ve been to before. Rooms are spacious and have everything you need. Cleaned daily by an amazing super friendly team. Food is lovely. Definitely something for everyone, even the fussy eaters. Super tasty and beautifully presented. Animation team are great. Bodi, Rio and Tiam went above and beyond in everything they done. So much energy. They made my holiday special I felt we gained family on our trip and they are a massive asset to the caves team.

Amazing experience had at the Caves Resort. Definitely a hotel to tick off and experience at least once. Service has been top quality throughout our stay. From reception to bar staff, even the towel guy! But… by far, the animation team make the experience. Mogly and Budi are superb, and nothing is ever any trouble. They are a true asset to the resort! Rooms are fantastic. Great choice of food and cuisines. Alcohol is good (drink dependant). 100% would recommend!

absolutely amazing stay and thankyou so much to the entertainment team for providing such care and fun during our stay. enjoyed every moment and they are so attentive and polite. had a lovely time and would recommend through and through

4/5 – A very good hotel that could easily become excellent with a few changes We’ve just finished a fantastic 12-night stay at Caves Resort, staying in a Royal Swim-Up Room, and overall we’ve had a really enjoyable holiday. This is a good hotel with some genuinely excellent staff. A few relatively small improvements could take it from being very good to outstanding. Our Royal Swim-Up Room was spacious, well designed and had plenty of storage. We did have an issue with the fridge when we arrived, as it wasn’t cooling anything at all. We mentioned it to our cleaner, Mahmoud, who immediately replaced it with a much larger fridge that worked brilliantly – it actually kept drinks so cold that some of our water bottles froze, which was very welcome in the Egyptian heat! Mahmoud deserves a special mention. He kept our room spotless every day, created some brilliant towel art and even decorated our room for my birthday, which was a lovely surprise. The room was generally very clean throughout our stay, although there were a couple of areas that could do with a little more attention. The shower walls would benefit from a proper scrub as there was a little mould in places, and a couple of small screws were sticking out from the side of the shower, which looked like they needed finishing off. The tiled floor also became quite dusty quite quickly, although that’s probably unavoidable given the desert environment. None of these were major issues, but they’re the sort of little finishing touches that would make an already nice room feel even better. The only downside to our particular swim-up room was the lack of privacy. Our section was shared with two neighbouring rooms, meaning people regularly walked directly past our sunbeds. Looking around the resort, some of the other Royal Swim-Up rooms appeared much more private, so if privacy is important, it’s worth requesting one of those. The pools are excellent. The large lazy river-style pool connected to the Royal Swim-Up rooms was our favourite. It was kept beautifully clean every day, the water temperature was perfect and it never felt overcrowded. The main pool, however, wasn’t really for us. It was constantly noisy, whether from the animation team or guests bringing their own speakers. The sunbeds are also packed extremely close together, which made it feel cramped. The newer swim-up bar pool looks fantastic and is immaculately maintained, but unfortunately it’s so small that as soon as people bring inflatables into it, it becomes almost impossible to actually swim. I think this would work much better as a designated quiet pool with no inflatables allowed. The bars all offered good service and the drinks were perfectly acceptable for an all-inclusive. A special thank you goes to Abu Bakr in the upstairs lobby bar. He was genuinely outstanding. He remembered our drinks every evening, noticed immediately when we needed another and always served us with a smile. Staff like him make a real difference to a holiday. Food was exactly what I expected for a hotel in this price range. Yes, it’s repetitive at times, but there was always something decent to eat. The Teppanyaki restaurant was great fun, Bambam Grill was enjoyable, and Wilma’s Egyptian restaurant was also good. None were mind-blowing, but none disappointed either. You’re not paying ultra all-inclusive prices here, so I think the food offers fair value for what the hotel costs. The hotel grounds are beautifully maintained and impressively clean. The gardens, pools and communal areas are clearly well looked after. The only minor observation was that I noticed a discarded bowl near our room that remained there for the entire holiday. It’s only a small thing, but little details like that stand out when everywhere else is so well maintained. The beach area is pleasant, clean and well maintained, with another good bar and friendly staff. The only negative was the number of spa and excursion sellers approaching guests. Most accepted “no thank you” politely, but a couple were extremely persistent. One even told me I needed treatment for my “disgusting feet”, which certainly wasn’t the sales approach I’d recommend! Where I think the hotel could really improve is with a few practical changes. Breakfast finishes at 10am and lunch doesn’t begin until 1pm. While that sounds reasonable on paper, not everyone wants an early breakfast on holiday. If you miss breakfast, there is literally nowhere to get anything to eat for three hours. Even a small snack station serving pastries, sandwiches, fruit or light bites between 10am and 1pm would make a huge difference. The evening entertainment also suffers from a lack of seating. Unless you reserve a table around 6pm, you’ll struggle to find anywhere to sit near the stage. Once the pools close, it seems like a missed opportunity not to stack away some of the unused sunbeds and replace them with extra tables. The upstairs lobby bar also has plenty of unused space that could easily accommodate additional seating. One thing I really missed, especially in the Egyptian heat, was the lack of ice cream and ice lollies. Occasionally ice cream appeared in the restaurant, but only every few days and with limited choice. Having a dedicated ice cream station, or even somewhere to buy an ice lolly during the day, would be a simple addition that I think guests would really appreciate. I’d also really like to see a genuine quiet bar. The downstairs bar is centred around the entertainment stage, so it’s naturally lively, while the lobby bar upstairs is quieter but still has a fair amount of background noise. Sometimes it’s nice to simply sit with a drink and have a conversation without music or entertainment dominating the atmosphere. Betty’s Bar, which currently closes quite early, would make a perfect evening quiet bar with some low-level background music. I think it would appeal to a lot of guests who simply want to relax after dinner without the animation or louder atmosphere. It also looks as though there’s quite a bit of development happening around the resort. There’s a large seating area at the front that currently doesn’t appear to be used, along with another stage and bar area, and it also looks like additional rooms are being built. It will be interesting to see how the resort develops over the next few years, as it certainly feels like there’s room for further improvements. Finally, it’s worth mentioning the location. The hotel itself can’t do anything about this, but it is quite isolated. Apart from a handful of small shops across the road, there’s very little within walking distance. If you’re planning to venture out, I’d recommend using the hotel’s taxi service or asking for recommendations in one of the Caves Resort Facebook groups. I tried using InDrive for a trip to Hurghada Marina and it wasn’t a pleasant experience, although that’s obviously no reflection on the hotel itself. Overall, we had a genuinely enjoyable 12-night holiday. The rooms, pools, cleanliness and, above all, the staff made this a very pleasant stay. Mahmoud and Abu Bakr, in particular, deserve recognition for going above and beyond and making our stay even more enjoyable. Would we return? Probably not in the immediate future, but that’s more about how we like to travel than anything else. We very rarely visit the same hotel twice, preferring to experience different places. That said, Caves Resort is certainly one I’ll keep an eye on. I genuinely think the improvements I’ve suggested are all achievable and would elevate the hotel from good to excellent. If those changes were made over the coming years, I wouldn’t hesitate to consider coming back. It’s a hotel with a lot of potential and, with a few thoughtful refinements, could become one of the very best value all-inclusive resorts in Hurghada.

Nour is an amazing member of the entertainment team at Caves Resort, always happy, works hard every day, gonna miss her so much when we return home on the 15th July

A wonderful experience, the hotel is excellent. Highly recommended! The staff is lovely, the animation teams are engaging, and everything is at a very high level."

Good animation, good hotel, good service

I would have given BBR 5 stars except for a few hiccups. Let me get the hiccups out of the way: a fire alarm for the entire resort went off around 1:00 a.m. on a Friday night. We all had to exit our rooms and wait in parking lot. Until around 1:45 p.m. The incident was caused by spontaneous combustion of cleaning rags in the kitchen area. The second hiccup was the air conditioning system did not function properly one evening following a very warm day. Made for a sleepless night. Otherwise, the resort was spectacular. The key: beautiful location, very friendly staff and great food and drinks! The pool area was very nice and got very crowded one day (we stayed four days). We are already making plans to return at the same time next year!

Recently stayed here for 10 days, arrived quite late and shown to our room quite quickly, although no offer of any food or drink. No lifts and our room was on the 3rd floor which was quite few stairs and normally wouldn't be a problem, however i had a bad leg, so the following morning requested a lower room, which to be fair was done with no problems and a better room. The place is very quirky which we liked. The pools were nice, with a choice of a livelier pool, a swim up bar pool which was nice and a quieter bigger pool. I wasn't too taken with the beach/sea as you had to walk a long way out to get any depth, plus you had to pay for any ice-cream from the beach bar, as and when they had any. The main restaurant was good, albeit busy but the food was nice and a good choice. You have to book on the day to have an a la Carte evening meal, which was easy enough through the QR code provided, we chose the teppanyaki which was very nice and good to watch it cooked in front of you. The room service was average, i did notice that the bathroom was not cleaned that well. Didn't really get involved with the evening entertainment so cant really comment, this was held around the livelier pool area. To be honest 7 days would have been enough for me as I was beginning to get a little bored. The resort is a good taxi ride away from the main town and taxi prices varied as I was told, so good to agree a price at the start. Did a couple of trips which were good, Bianca island and boat trip/snorkelling, was a nice day. City tour not too bad. Flew over to see the pyramids, that was a long day but interesting, the museum is very large, but full of interesting items. Would I go again? Glad I went but probably not.

We completely loved our first time there, all the staff were amazing, rooms are clean and everything you need, Food is abit same as day before, but still excellent quality, The only member of staff that was always miserable,rude to customers and staff, she was always in the main restaurant and lunch time in Betty bar, I would recommend to stay clear of the massage parlour, we paid £75 for a medical massage but ended up with a tie lady who didn’t do anything but make me worse than when I went in. I suffered for the rest of holiday with pain in my neck and shoulders. Also don’t have a tattoo in hotel as I did on day we flew home, ended up in doctors and infected and it has healed now but I have lines missing,colour doesn’t blend together,shading looks like a black bloody line. But we loved the hotel,most of staff and the whole experience we had, hence we have booked to go back nxt year

Amazing hotel, Would highly recommended me and my boyfriend have come for 2 weeks and the staff couldn’t be more friendly, super clean food and drinks fab.

My wife and I recently stayed here at the Caves resort hotel Hurghada and to be really honest we couldn't find anything wrong with this place we enjoyed every minute of it so please don't listen to any of the negatives and Karen's the hotel is amazing air conditioned rooms and the staff are always happy to help nothing is too small for them there's different entertainment every night food always piping hot and lots to choose from the cleaning staff are unbelievably on point every day the place is spotless staff are out cleaning the pools and rooms every morning from about 6am they also change the filters through out the day to keep the pools clean the beach is about a 5 min walk away we found the best time to go down was around 3pm as the tide is coming in then and the sun is at peak time too a tip to remember tho is take beach shoes not flip flops as the beginning of the beach is shingle and pebbles the sand is a bit further out as for the weather we stayed in June and never dropped below 96 degrees during the day and there's plenty to do outside of the caves hotel like the marina also excursions we went to Hula Hula island 🏝 absolutely amazing it's like the Maldives the trip included 2 snorkeling stops we enjoyed it that much at the Caves Hotel that we're going back next year it was the best holiday experience we've had so a BIG THANK YOU to all the staff at the caves hotel Hurghada see you soon 😊 ❤️ 😊

Had a lovely stay here with my family. Nour from the animation team was my favourite, very friendly and nice to talk to and interact with

Caves beach resort Hurghada! A long honest review from my point of view. Overall a decent hotel, the theme is great and it’s big with its own beach section as well. Crystal clear waters at sea and the pools are clean. The WiFi price for the rooms wasn’t to bad but I aren’t used to having to pay for WiFi although there is a free one around the bars and reception. It’s probably still cheaper than a sim per gigabyte as well. We managed to find a sun-bed everyday regardless of the time we got up but obviously earlier the better for more selection, we could of tipped the towel men to do it like a lot of people do but I feel first come first serve is more fair. A lot of beds would have towels on but no people until gone 11am most days which does annoy me but it is what it is if they allow it. The days we did go on the beach we noticed that anyone from our hotel wasn’t allowed to cross into the next hotels beach to get to a pier and a couple of shops as there was a security guy there but he’d let literally anyone from his side walk through the caves area of beach which was pretty odd. Now for the staff, they are friendly enough but if you don’t tip you will not be looked after! Don’t get me wrong you don’t have to tip much and a little tip doesn’t hurt but if you don’t tip daily they’ll pretend you aren’t there half the time. It’s more frustrating when you have tipped but they still seem to prioritise other people, maybe they tipped more! My least favourite staff were the Barneys bar staff, the youngish guy behind the bar that does the drinks was really miserable every night and every time I went to the bar. Could really sense the resentment from him, and the waiter that does the seating closest to the bar is the most ignorant unless he’s tipped. Will literally blank you but clean and serve tables right next to you all night. The younger guy that serves the pool area is a good lad that actually is happy to bring you a few drinks before a tip. And the young lads that cover Bedrock bar and Betty’s bar are decent lads too. The cleaner was nice and if tipped he will do a funny towel arrangement on your bed. Dr Mohammed who is on site is a good man, really caring and will definitely sort you out. I had to have a IV drip as I was that ill one day, and my partner had to on the last day and he was just great to deal with. At first I thought he was dodgy wanting to go through insurance but obviously it’s what it’s there for and it was definitely needed. And honestly I felt amazing after being ill for two days, diarrhoea, stomach cramps and sickness all gone within an hour of the IV. The shops and extras! The first shop as you come in from the road entrance is just a pure robbery. Absolutely extortionate prices so avoid at all costs. It’s worth crossing the road outside the hotel and going to the little stores there. I know they all want to make a profit but there is just no need to be trying to charge double what we’d pay at home for stuff. The spa and massage place on site is another robbery, first price he tried to tell us €80 each for an hour massage. Although we knocked him down after it’s still cheaper at home, it was my understanding Egypt was meant to be cheaper than home, obviously not. The photographer on site is also hard to deal with once pictures have been taken. Takes a £20 deposit, tells you if you don’t like the pictures or price no problem have the money back. Once the pictures have been taken though you owe the £20 at a minimum just for the time and effort. Tried to sell us 100 pictures of ourselves for £320. Told him I don’t need 100 pictures and I won’t be paying anywhere near that for a few holiday pictures, ended up selecting just 14 and after a back and forth for 20 minutes ended up paying £60 in total. The taxi man on site is at least double than if you manage to book through someone local. Just full of greedy overpriced idiots that would make so much more giving out better prices. I’d warn any girls to be careful when leaving the hotel if you’re alone and maybe cover up, me and my partner only left to go the shops over the road and a pharmacy in the next hotel and the amount of men that slowed or stopped and beeping and waving was ridiculous. I’m a 6ft 1 gym head with a combat background and felt unsettled during the short walk especially when a van with three men did a u-turn and pulled up 20 meters ahead after waving and beeping. They did pull off again once I walked towards them as we were heading that direction anyway but I didn’t know what was about to unfold. Overall location isn’t great as you’re in the middle of nowhere really. There’s not much to walk to or see around or near the hotel. Hurghada is a 20/30 minute taxi. If you’re happy to stay at the hotel all day and night then it’s fine. Personally I like to go to bars and restaurants at night but there was nothing close. The entertainment wasn’t great either, a lot of the time it wasn’t on time and it just felt thrown together. It’s the same team that provides the entertainment but just have different themes or events. They don’t seem to get any external entertainment in to change things up a bit. And lastly the food, very hit and miss for me. Some days loads of dishes I’d like, others I’d struggle to find one. Safe option was Betty’s bar for burgers and pizza or Bedrock bar for panini’s. Personally never been as ill on a holiday as I was the two days after eating some salad. I’d heard the warnings but I assumed with it being a big busy hotel it would of been ok, maybe it wasn’t the salad but as stated before, I’ve never been as ill or even ill at all on holiday before. So overall I did like the hotel, I think it was just everything else and how Egypt is that’s made it easy for me to never plan a return. We all holiday differently and look for different things I suppose but I hope this review was open and honest enough for some people that might be on the fence about going.

Absolutely amazing hotel staff and entertainment you won’t regret visiting!!!

Absolutely amazing hotel staff and entertainment you won’t regret visiting!!!

Kennedy has been amazing for our 10 days, very kind and polite with everyone. She goes above and beyond at her job to ensure everyone is happy

Kennedy has been amazing for our 10 days, very kind and polite with everyone. She goes above and beyond at her job to ensure everyone is happy

This place is amazing. I have nothing bad to say about it. The staff work extremely hard and are so friendly and helpful. Nothing is too much trouble for them. The food was good and I really can’t see why ppl complain. We had several choices everyday and there is absolutely no need to go hungry. We always found a sun lounger without any problems. The rooms are spacious and we loved the shower. The cleaner did an amazing job everyday and the towel art was incredible. If I was to be picky it would be that the water from the bar was warm and unless you wee in the room you couldn’t cool the water left everyday. However that is just a minor thing. Don’t be put off with any bad reviews, I would absolutely return but I only visit somewhere once as the world is a big place. If you’re looking at this hotel please book it you will not be disappointed.

This place is amazing. I have nothing bad to say about it. The staff work extremely hard and are so friendly and helpful. Nothing is too much trouble for them. The food was good and I really can’t see why ppl complain. We had several choices everyday and there is absolutely no need to go hungry. We always found a sun lounger without any problems. The rooms are spacious and we loved the shower. The cleaner did an amazing job everyday and the towel art was incredible. If I was to be picky it would be that the water from the bar was warm and unless you wee in the room you couldn’t cool the water left everyday. However that is just a minor thing. Don’t be put off with any bad reviews, I would absolutely return but I only visit somewhere once as the world is a big place. If you’re looking at this hotel please book it you will not be disappointed.

Amazing place and everyone and staff are so nice. Food is great.

Amazing place and everyone and staff are so nice. Food is great.

Just back from a week at Caves. We had a brillaint week. Had read some mixed reviews before coming but we have almost all good things to say about the hotel. The swim up pool bar was a hit with us. The 2 bar staff Mohamed and the other one were excellent and so was the towel man who put our towels out for us every morning. cocktails only seemed to be properly made at this bar and tasted all the same at the other bars The rooms were lovely and clean and the air con really helped at nights. Security at the front of the hotel was also very good which gave us peace of mind staying here. Overall I would definitely recommend this hotel to others. We had great fun and would definitely consider coming back

Just back from a week at Caves. We had a brillaint week. Had read some mixed reviews before coming but we have almost all good things to say about the hotel. The swim up pool bar was a hit with us. The 2 bar staff Mohamed and the other one were excellent and so was the towel man who put our towels out for us every morning. cocktails only seemed to be properly made at this bar and tasted all the same at the other bars The rooms were lovely and clean and the air con really helped at nights. Security at the front of the hotel was also very good which gave us peace of mind staying here. Overall I would definitely recommend this hotel to others. We had great fun and would definitely consider coming back

Fantastic holiday and will be back

What can I say... I was speechless; as soon as I was driven on site, I was spellbound! The staff were friendly on initial contact and throughout my entire holiday; they could not do enough for me. They decorated my room for my first day there (it was my birthday) and left me a cake. All staff on site, were so friendly, always attentive and catered for any issues that I had; there weren't many. Just a slightly broken door handle and a TV retune. But both were resolved at the drop of a hat. I wish I could've extended my stay! But I have already booked again for next year, a slightly earlier arrival and a longer stay! Thankyou so much and see you all next year!

Clean hotel with lots of entertainment. Very happy they have been screening the World Cup matches every night, had a pool party before the England Match the other night. Chloe has been very friendly and helpful with lots of good recommendations for activities and nearby places to visit. Food is very nice, different options every night. Highlights were seafood night ( grilled shrimp, sushi salmon, calamari) , chicken shawarma on the grill. Ice cream cart, grilled burgers at Bettys bar very nice. Would definitely recommend this hotel!

Great hotel, top vibes, brilliant animators will return

Lovely place and good entertainment friendly people chole happy kendy lovely girls x

kennedy and happy and Chloe awesome also the whole team was awesome

Honest Review of Caves Date of trip: 10/06/26 - 17/06/26 Avoid this hotel if you’re expecting anything close to a 5-star experience. We booked The Caves Resort in Hurghada because it was advertised as 5-star, had been recommended by family, and looked unique compared to other resorts. We even upgraded to a Royal Cave Swim-Up Room expecting luxury. What we got was nowhere near worth the money. Overall, I’d rate this place 4/10, and honestly that’s generous. The only decent part of the stay was check-in, which was smooth, and the reception staff were helpful. Unfortunately, that was one of the very few positives. When we arrived at our upgraded room, it was filthy. The bed was dirty, the room had clearly not been cleaned properly, and it was an awful first impression for a supposedly premium room. Once cleaned, the bed itself was comfortable, but cleanliness throughout the stay remained poor. The room amenities were laughable for a “5-star” resort. The mini fridge was empty, and all you get is one small bottle of water a day. No soft drinks, no stocked minibar, nothing. For the price paid, this is unacceptable. The air conditioning remote broke halfway through the stay and would only turn the unit on, not off. I reported this multiple times, and instead of fixing it properly, staff acted annoyed like I was inconveniencing them. Even when they could see it wasn’t working. The food was by far the worst part of the holiday. The buffet was absolutely terrible — poor quality, repetitive, and barely edible at times. By the middle of the trip, we were leaving the resort to eat at the marina because we genuinely couldn’t stomach another meal there. There are supposedly several à la carte restaurants, but we couldn’t get a reservation for any of them. There’s also a burger/pizza bar at lunch, but it’s complete chaos because everyone crowds there to avoid the buffet. The drinks were mediocre at best, with cheap-tasting alcohol and badly made cocktails. The pools were average, but the entertainment was awful and barely worth watching. The spa was dirty and smelled bad enough that we wouldn’t even consider booking it. There’s also a serious lack of sun loungers. During our stay, there was an actual fight between guests over them, serious enough that security had to step in. That tells you everything you need to know about how badly managed this place is. WiFi is another joke. You have to pay extra ($10 for 20GB) just to use it in your room, and somehow ours “ran out” in a single day when we had been out of the resort all day. When questioned, the explanation was simply “WiFi is different in Egypt.” Ridiculous. Staff overall were average at best and often seemed lazy unless they were getting tipped. The best part of this holiday was leaving the resort to escape it. We would never return and would never recommend it. Save your money and book somewhere that actually deserves its star rating, because this place is nowhere near luxury and nowhere near worth the price.

The caves is a wonderful hotel, staff are really friendly and informative, activities are fun and inclusive, food is delicious, drinks are nice, atmosphere is nice, a genuinely lovely experience all around! Rooms are nice and comfortable, value for money is decent too

Lovely hotel the best I stayed so far. Alberto was the nicest person the most friendly and professional! I will definitely come back to this hotel very soon

Fantastic place people so freindly

It a beautiful and quirky hotel.Food has been good, all freshly cooked BBQ every night, our room lovely and clean, entertainment staff fun energetic put a lot of effort into keeping you entertained all staff really look after you all go above and beyond

Best resort ever great food drink animation team great events. So the darts tournament with Chloe!

Looks absolutely stunning when you arrive and check on was smooth, when we arrived to our room we had our cases taken for us which was nice. Me and my mate got so sick on this holiday, everything we ate had an effect on us, I ended up at the doctor on the 3rd day and he was great tbf I felt better almost instantly but then on the last day before travelling home I ended up sick again, and even now I’ve returned home I’m still not well and ended up in hospital on my return. This is also not a typical 5 star resort you have to tip a lot to get a good service which should always come with a 5 star resort anyways. You also have a lot of hidden things to pay for like the beach parties, and any other event going on in the hotel you have to pay for. The club ok site you have to pay for drinks in, the entertainment is rubbish it’s like being at a kids resort. However, we did have a great time, we met lots of lovely people in the hotel which made our holiday and the atmosphere alone was great.

Loved this hotel, staff were so friendly and so helpful. Food was lovely

I was pleasantly surprised with a number of things. First and foremost, the rooms have nice views! The location is good for exploring, as you have a bus stop steps away from the hotel, which will take you downtown Victoria, Butchart Gardens and other attractions along the way. The Gardens are even a 30 minute walk away, though you will need to be able to walk hilly roads. By the end of the stay I figured out the path of least resistance to get up to West Saanich Road, which is also where you can catch other bus routes. This street is about one kilometre straight up Verdier if you choose to do the hill. Along W. Saanich you'll find some plazas with cafes, groceries, liquor etc. The rooms were nicely appointed. My only complaint is the HVAC system is really loud. We had a warm spell that week, and you needed the AC. I did find if i put on on very cold while I was out, I could turn it off while sleeping and not be too uncomfortable. While I could have opened a window, I was unsure of the evening bug situation and didn't want something flying in. You do have shampoo and bodywash in the bath. You also have a Nespresso machine and a small fridge to store your personal waters etc. My other issue was the pool area. For some reason I assumed it was for spa guests to use before and after treatments, however, over the weekend it was really busy and rowdy! I would have liked to wander down, but all the lounge chairs were taken by towels, but no one sat on them. It would have been good if one of the staff would make a round every 30 minutes and pick up towels so someone else could lay down. The restaurants are quite good. You have a more quiet dining experience at the Arbutus Room and more spirited dining at the Lodge, where many locals come and eat. Once I was warned jokingly, not to take a table by a local coming in. You need reservations at the Lodge as it's pretty busy through lunch and evening. Perhaps, if you were a hotel guest and couldn't get a seat, it would be nice to have a complimentary dessert offered to you, if you chose to take room service instead.

We stayed two nights for our 45th anniversary and the resort, staff, and views exceeded our expectations! The rooms were luxurious with spa-like amenities, a fireplace, and balcony overlooking the harbor. The staff were so helpful in arranging our trip to the Butchart Gardens. They offer a boat ride that leisurely goes around the harbor to the bay entrance to the gardens. Highly recommend the boat ride! The pub was a plus - good food and great views.

I stayed at Caves Hotel in Hurghada with my partner annd Friends and honestly… I’m still not sure if I booked a hotel or accidentally moved into a very stylish Flintstones episode. And I mean that in the best way possible. First things first: the cleanliness. For a place that looks like it was carved out of a mountain by ancient humans, it was shockingly spotless. A little bit of dust, but you are in the desert , but honestly cleaner than my own house, which is mildly embarrassing Now let’s talk about the real stars of the show: the animation team—NOGA, UNIQUE, and KENNEDY. These three have more energy than a double espresso and somehow manage to be everywhere at once. Morning activities? They’re there. Pool games? Of course. Evening entertainment? Front and center, probably dancing while you question your life choices from a sunbed. They made it impossible to be bored. Even if you wanted a quiet, lazy day, they’d appear out of nowhere like cheerful, fun-loving ninjas and convince you to join something. And you’d actually enjoy it. Overall, Caves Hotel is clean, quirky, and comes with an entertainment squad that refuses to let you have a dull moment. Would I go back? Absolutely. Next time I might even join more activities… or at least pretend I will.

Very good always something to do and the entertainment people were a good laugh

Everything was fantastic. Service was very good I can recommend the hotel to my family and friends definitely would come back again

Was an amazing experience, staff was lovely ,so much to do day and night Would definitely recommend trying this hotel

We have spent a fantastic 7 nights here. The hotel is unreal and beautiful and ALL staff are super friendly and helpful. Selection of food at breakfast, lunch and dinner was great. I would certainly recommend a visit to this great place

As third time visitors to this amazing place, we continue to be impressed. Every interaction with staff is amazing...maintenance, housekeeping, front desk, bartenders and wait staff are personable and genuinely s3m to love their jobs. It's a peaceful sanctuary where we love to just relax in the pool and hot tub and then return to the room and enjoy the view over the water while sitting by the fire. Cant wait to come back again. Great food at the pub! Special shoutout to Lee the bartender in the dining room!

We stayed at the Brentwood Bay Resort for 3 nights in February in two Ocean King rooms. The incredible ocean, mountain and marina views from the floor to ceiling, wall-to-wall windows are clearly the star here. You can enjoy the views throughout the room, including the bathroom, thanks to wooden shutters between the soaker tub in the bathroom, and the bedroom, which open and close. The rooms are well equipped, with cozy robes, indoor/outdoor slippers, ironing board/iron, large drawers for storage, and Nespresso machine. There is a separate shower stall with nice local products. There is plenty of complimentary parking in the lot behind the resort. The only fault we found with the room is that the HVAC system is excessively and constantly noisy. We turned it off - we found we didn’t need it at all as the electric fireplace was sufficient to heat the room. In the summer I’d imagine that the ocean breeze through the windows would keep you cool. The rooms could also use more sound-proofing. Despite these minor issues, we found the resort to be excellent value, for such beautiful views. We thoroughly enjoyed our stay and would happily stay here again on our next trip to the area.