Catalonia Royal Tulum

Our first booking fell through so we were pleasantly surprised when we arrived. The resort staff were very welcoming and the grounds were beautifully kept. The resort has a very romantic feel to it. We ate at a few of the restaurants and preferred some over others. They do a nice job of encouraging engagement in a variety of activities they offer throughout the day. Each evening they offer a show followed by a DJ for a night of dancing. We wish they had an option to upgrade to top shelf alcohol. Your room was always clean and ready to go. The one downfall and not on the resort is the amount of Sargassum currently in the ocean. All in all great option for the price.

Quite relaxing and calm atmosphere. Food is amazing! Friendly and helpful staff, especially Jesus. Rooms are well taken care of and spacious. It was the seaweed season, but despite that, we still were able to do snorkeling with the Catamaran The downside is that you must book dinner at one of the restaurants, but the food is very much worth it.

The location of this resort is beautiful! Everyone is like 40-50+ years old... So keep that in mind! (We're in our twenties & they didn't have the best night life or pool situation lol). The night shows were so good, as always in Mx!!! The food wasn't the best. Adelita's Mexican dinner was pretty delicious though!!! Ms. Quetzabel in La Palapa was an AMAZING host (the best we've ever had) and person!!!! She has the sweetest & most beautiful soul and is such a light!! She memorizes everyone's names and we will miss seeing her every morning and afternoon! <3 The beach wasn't able to be swam in due to crazy amounts of sargassum, unfortunately. This resort is near many cenotes and excursions. Book one or a few, they're sooo amazing!!! The most annoying/uncomfortable part was that the AC in our room barely cooled it down, despite asking for it to be checked several different times/days. We've never had that experience at any other resorts we've visited and it was high 90°s in July, so AC is kinda important on vacay!

Leo edy pau cuellar diego were wonderful hotel entertainers, made us feel right at home and included us in all the activities. They made the day fun and very entertaining.

The room was beautiful and comfortable. Privileged was worth it with access to special chairs on beach and Bloved restaurant. Shout out to every employee who made our stay restful and luxurious. Special shout out to Leonel, Edgar, y cullear for getting us to have fun at the pool and at the discoteca!

Beautiful hotel, spacious, clean rooms with a mini bar with drinks & snacks included. Lovely grounds, great for animal lovers like me. Great pool area, we had no problems getting a sun bed. Right on a beautiful beach, the staff do their best to remove the seaweed. The food was good, excellent breakfast and lunch buffet with lots of choice. The 4 restaurants are mostly very good but it gets a little repetitive after 2 weeks. It’s a shame only privilege members can use the restaurant next to the beach, (they will try to upsell this on check in). The entertainment staff work hard and do a good job. The shows were impressive but some shows are very similar, lots of dancing & acrobatics . The staff are wonderful, friendly and warm. Especially the beautiful ladies at the buffet Quetzabel, Alex & Angeles they really make you feel welcome. Overall it was a wonderful holiday and I would visit again.

Nice and Beautiful adult only hotel. Small but very warm and welcoming. Food is good. Room service was excellent. Nice to go as a couple or groups of friends. Lots of seaweed some days but we could go to the water Last few days. They clean them nonstop. Clean and spotless hotel. Nice restaurant too. Especially stake house, Mexican and Asian. Thank you all. We will definitely recommend you to everyone! 🙏🙏

Unfortunately, I am here now. I am so sorry I came. I have been here for one night and I can't remember when I have had a worse experience at a hotel or wasted more money buying all inclusive food and drinks that don't seem to be available. This is my first and last, shall we call it, uninclusive experience and I could have saved myself hundreds of dollars if I just opted to buy my own food in restaurants where my patronage would have been more appreciated when I didn't pay in advance. There wouldn't have been so many restrictions on things. For starters if you do not purchase the privileged package then consider yourself under privileged. When you go into a restaurant the best seats (like near the ocean) are apparently not available for the under privileged even though they are often empty. If you order room service do not expect them to bring you alcohol. If you are under privileged it costs extra to have alcohol delivered to your room. If you are a white wine drinker and you don't like Chardonnay expect to pay for any other white wine. There is a lot of walking to go to bars and restaurants which is ok until you fall in the shallow end of the very slippery tiled pool with no railing where I went in. One step into the pool and I went flying and came down hard on my knee so when I became unable to walk to bars and restaurants I became a prisoner in my room subject to things the room service was willing to bring me which was just more subpar food. Before this I was running 3 miles a day. By the way, when I fell in the pool none of the workers seemed to notice although many were around. Maybe I was invisible. To their credit some guests did try to help me. They seemed to all see me. While it can be deceivingly lovely inside the grounds of the all inclusives don't expect the scenery enroute from the airport to be anything but depressing. It's pretty much a shanty town on both sides of the highway for the 1 and 1/2 hour expensive shuttle drive. Two days to try and recoup in my room before I go back to the hotel zone and try to get a week early flight out. If anything wonderful happens to make up for this depressing experience in the next two days I shall report on it but, I'm not expecting miracles.

Very nice stay! A cozy resort on the white beaches of Tulum. Very peaceful and relaxing with great entertainment each night. Diego, Cuellar, Leo, Pau, and Eddy were amazing! The mexican restaurant, Adelita, was also our favourite :)

We stayed at the Catalonia for 5 days. We had a fantastic time. Staff was very friendly, food, service and drinks were top notch. Rooms and other areas were very well kept and clean. We're leaving refreshed and rested. We look forward to returning and making it a yearly tradition.

Absolutely love this place! Excellent value and service. I was impressed with the quality of food, friendliness of staff and cleanliness of everything! My wife and I will most definitely be back again!!

Catalonia Royal Tulum I’m starting this review off by saying that this is a real review. The clue should be that I have more than one contribution and hopefully it will be more informative than just listing the names of the entertainment crew. (all they did was play music at the pool anyway) First off, the only big negative part of our trip was the sargassum and that’s not the hotel’s fault. They work all day to clear the seaweed but at the end of the day, swimming in ocean was not happening. If that’s high on your list, look at Puerto Morelos, the barriers are keeping the beach very nice. I must say, The staff make this resort; they work very hard to make your stay enjoyable. The restaurants were above average and coming from a Chef, that says a lot. One comment to the chef at the steak house is the bourbon rib (singular) plate needs a starch or vegetable. One rib, some sauce and a pinch of salad was not enough on the plate. The Brisket Pho at Tao Cat was nice and tender, but the real winner was the Italian restaurant Mamma mia and their steak Milanese, it was delicious. Shout out to the hostess at the buffet, her name was hard to pronounce but started with a Q. She is the perfect hostess; she is very positive and always smiling and our waiter Victor in Tao cat gave us great service. Long story short, the resort was too small for us and with no ocean to swim in, we got bored. We normally stay at TRS Yucatan and that’s more our speed. But if you like a small resort feel with one pool and a few good restaurants and a great staff, then this would fit the bill perfectly.. Hope this review is helpful.

Paulina, Edgar, Samuel, cuellar, Diego, Leo were all AMAZINGGG!! The shows, the games, the parties, the darts they were all super hospitable and friendly! Made my trip.

We had a great experience at Catalonia Royal Tulum! We got lots of help from Diego, Leo, Eddie, Paul and Cuellar! They all did a great job at making sure we were entertained and happy the whole trip. The staff really puts a lot of effort into their shows and making it a special trip!

Diego, Leo, Eddie, Pau, cuellar are amazing entertainment providers!! They made our stay so enjoyable and gave us constant support. They truly made us feel at home and welcomed the entire time.

My wife and I were on vacation at the Catalonia Royal Tulum hotel and enjoyed a wonderful 10 days here. Everything was simply great in this hotel. Nice, spacious and always clean and tidy rooms, excellent food both in the Beach restaurant and in all four restaurants where we went for dinner. All the staff at the hotel were always very helpful, nice and friendly. The evenings when we sat after dinner with a good drink or coffee and listened to live music had a wonderful atmosphere. The environment in the hotel was wonderful, the stone path through the park (forest) from the hotel lobby, around the rooms to the large pool and the beach was beautiful and almost always full of local amazing animals. An additional bonus was the possibility of snorkeling on small but beautiful coral reefs just a few meters to the right of the hotel beach. We felt really great here throughout our vacation and regretted that our vacation was very short. Big thanks to all the staff at this hotel for these wonderful 10 days. Tomas and Janet

Great place, fantastic people, all are lovely but Quetzabel gets a special mention for over and above service. The only down side was the endless Sargassum on the beach

Despite the sargassum in Catalonia Royal Tulum we still had a wonderful time. Great staff, clean, delicious food, and a very fun, positive, energetic atmosphere.

Amazing staff service, food service it’s all amazing specially the entertainment crew!! Edgar, Diego, Paul, Cuellar y Leo are all the best!

Overall for the price point this resort hits the marks. Are there areas for improvement..Yes, did it make the trip bad..No. More in review

Great service and entertainment from all the staff at the catalonia, and the food was great.

Kayla and victor was wonderfull on the front desk, friendly and helpful

I had the most fun with entertainment team. They are all so interactive with the guest. They brought me out of my shell and made experience over the top. Diego, Cuellar, Pau, Edy

Beautiful spot with a nice natural feel (not a concrete pad). The resort stretches from (almost) the road to the beach so it's long and slim so lots of walking which we liked. We also got to walk the path with Iguana, Coati and a spider monkey. The room are situated in the middle between the lobby, restaurants and the pool. So they all face the green/jungle area, so quite dark and not well lit. You do get a balcony but you can't really leave anything out there as the Coati's like to take things...so not a lot of options to dry your bathing suits so bring a few! Because of this the rooms could really use A LOT more hooks, this would be an easy upgrade. Also, in April it wasn't too bad but this place will be a mosquitos dream in June thru Sept. between the wet jungle and cenote... you're going to need insect spray!!! The pool and beach area are beautiful and adult oriented, music is calm and even when games etc start the pool is big enough for all to share. The beach is outstanding and this resort does a fantastic job of cleaning up the seaweed which is a daily thing. The water in late April was warmer than the pool. We thought the buffet food was much better than other resorts we have been to. Lots of options for all - well done!!! The only thing I would say is they really need to open the buffet for dinner. If you don't book one of the al la carte restaurants, you are out of luck as the buffet closes at 3:30pm so.... if you go on an excursion and get back after that and don't have reservations in a restaurant - good luck. They do have room service but really? I'm pretty sure people would use it for a dinner option - this is the reason we wouldn't be back. The al la carte restaurants are good especially Steakville, however, the other (in our opinion) were fine. Not a lot better than the buffet really. As far as customer service the pendelum swings very wide. We had superior service and really rude service. The buffet tends to have the friendliest staff, while B-Loved & the woman at the Margarita bar (why so crabby every day?) has the worst (even rude) staff, speaking Spanish amongst each other and not really acknowledging us at all (B-Loved). There seems to be 2 camps at Catalonia Royal Tulum with regard to service, the ones who enjoy their job and want to make your stay fun & pleasurable and the other camp who clearly don't care (at all) - another reason we won't be back. So get some hooks in every room, open up that buffet for dinner and train your crabby staff!

We love coming to this resort. The staff is so friendly and helpful. They will go out of their way to make sure that you are having all of your needs met in order to ensure a beautiful vacation experience. We especially love starting our days with Quetzabel in La Palapa! Alix is wonderful at the Sorento grill. So friendly and helpful. Paulina can do everything to keep you engaged and entertained. The Rock Show this year was super fun and entertaining. :) we’ll be back!

We loved staying at this hotel, we had such a special time. The rooms are lovely and the walk through the hotel to the pool and breakfast restaurant is really beautiful. The staff were phenomenal and looked after us so well. Especially the breakfast team including Quetzabel, Marycarmen and Yolanda. Also the happiness team including Eddie, Diego, Paulina and Jaidyd. Thank you so much everyone! We are dreaming of coming back!

We just returned from our 1 week stay at the CRT. My husband and I have stayed at 12 different adult only resorts along the Cancun to Tulum strip. We seldom stay at a resort twice because we like to see what else is out there. We have put off trying the CRT due to its proximity from the airport(1 + hrs for airport). We are a couple in our early 50’s and go on vacation once a year to Mexico for some rnr and some nice evening entertainment. We did find this here. We arrived at 5pm and were quickly checked in. We requested an upper level room which we got in the first building closest to the lobby 2206. We understood from reviews that is resort is a bit dated but were quite disappointed with our room. We did purchase a privileged package With an “upgraded” room. The room is VERY dark. There was no dresser to put clothes in or drawers in the side table which was an inconvenience. There was 1 small drawer and 4 cubbies in the closet. I had to live out of my suitcase for the week, which was a nuisance. There also is no desk. We did have to do some work and answer emails so this was an inconvenience. Sitting out on the deck you hear the highway noise. It is very loud as this resort is not set back away from the main highway. In hindsight I wouldn’t ask for an upper floor. The room was the biggest complaint about this resort. The walls in the hotel rooms are very thin. We heard our neighbors every moan over and over agin! If you are a hotel room lover you will be disappointed. If you just want a place to sleep you’ll be fine. With our privileged upgrade we were able to use the Beloved restaurant. We ate there 2 evenings, 1 lunch only. we found the meal there to be as good as the other restaurants. I am gluten intolerant which was not as accommodating at CRT as I have experienced elsewhere. There is no Gluten free bread offered anywhere. I was able to order 1 sometimes 2 options from the menu. I am use to eating fairly plain but this is an area they should focus on improving. I had the best luck at the buffet where I lived on fruit, omelets, and corn quesadillas for breakfast and lunch. The buffet also had delicious chicken and many salads. HUGE shout out to the hostess with the mostess ANGELES! This beautiful soul will learn your name and when asked if I had a food allergy she took me to the buffet and showed me everything I could eat. She was the best service we had all week! She needs to be in management if she isn’t already! We spent most of our time sitting on the beach and had decent drink service in the privilege section. One day we sat elsewhere and didn’t get served until much later in the day. The beach is beautiful and very well maintained. You can walk about 15 minutes in either direction as it is not as long a beach as we have experienced elsewhere. The neighboring resort starts blaring their music at 10:00 am and you will hear the base thumping while sitting in the privilege section. The pool is nice but you do need to grab a chair by 9:00 or they fill up. Not a huge party scene at this resort.I used the gym which has everything you need! The highlight of CRT was the walk between the lobby and the pool to the beach. The walkway is stunning with a cobble stone walking path and foliage and the wooden bridge leading to the pool. The small animals are plenty! During our week we saw Coti, Agoti, iguana’s, a turtle in the pond, raccoons, Yucatán jay, and the cutest squirrel on the beach. This is the highlight of this resort. The evening shows/entertainment was very good. Better than some we have seen in the past so don’t miss these. If you are in the first buildings the noise goes late into the night so bring your earplugs. Lobby bar in the evening is a nice place to sit and have a cocktail. They have an excellent selection of mocktails in the lobby bar that I appreciated. The live music was really nice there. As a final reflection we have decided we would not return to this resort.