CATALONIA PUNTA DEL REY

Hotal ok nothing in area about so you have to travel out to other places The food is ok just repetitive The sunbeds are stacked the night before. You have to get your own sunbed its like sunbed wars. The queue starts at 7am for door opening at 8am Wouldn't come back

Nice size rooms cleaned daily. Cleanness all round hotel very good staff always around cleaning and smelt pleasant and good atmosphere

Would have been a lovely 4 star hotel in the 80/90’s, it really is in need of a revamp now to be able to still be called 4 star, from outdated decor to damaged tiles everywhere. Thankfully I got a good discount on this otherwise I would have felt hard done by paying full price. The location isn’t great, all the water sports and most of the day trips are in the south of the island, around an hour on the bus or a whopping 80€ in a taxi. And there are no proper beaches in this part of the island. This hotel is mostly Spanish, with around 20% English and 20% French. For great hospitality towards British tourists I always find Greece a lot more friendly, so I won’t put this hotel down for lack of hospitality, as this is what I’ve come to expect in Spain now, but you sometimes trade of hospitality for a great deal right 😁

Cleaners on point, food 3/10 and also female staff very good. Male staff extremely rude and wouldn’t let us pay for late checkout! We currently walked further north today, proper Spanish town and would highly recommend. Security guard also sharpened knife’s tacos me and my fiancée

In one word,sh#t hole.this is the first weeks holiday, I wanted to come home after the first day! Avoid like the plague.

When we arrived at 11.15 at night there was one person on reception and it took an hour to get our rooms. The all inclusive is not all in inclusive it is between 9am and 11pm( only coffee and tea is 24/7 after 11pm you pay for drinks). The snacks finish at 6pm . The restaurant food is not always good so be prepared to pay to eat out. The only consistent food that is any good is the salad. They dont label food correctly , one night the vegetarian option was chicken salad. The rooms (unless you pay to upgrade ) are tired and in desperate need of redecoration and refurbishment. Don't even think of trying to get a sun bed as every one leaves their towels on them at the 8am rush and then doesn't use them , even though the hotel policy states that after 30 minutes of non use they will remove your towels. The lifeguards dont appear to care for the safety of the pool users ( watching as severely intoxicated person was falling into the pool unable to get out without help before falling off the sunbed and back into the pool hitting head on planters around pool) There is nothing around here be prepared to travel to do anything . Although the buses in the local area are easy to navigate and use. Tennis courts over the road are not part of the hotel. Access to the beach and the sea pool are no longer open due to the local council closing them down after a local bar was closed down due to apparent drug use which led to these areas and the council closed them off to deter further issues. The closest access to the sandy beach is a 15 minute walk returning to the hotel up a steep hill. After we paid to upgrade due to the awful room and the noise till 2.15am thanks to the show bar below us, the fridge didn't work and the air conditioning didn't cool the room to any noticeable degree. Lifts kept breaking down . The pictures of the hotel are deceiving as one room on the pictures we couldn't find in thd hotel at all. The staff worked really hard and it's such a shame that the hotel doesn't live up to the apparent 4 stars it has. I would not return and would rate the hotel 2 to 3 stars maximum. If all you want is too eat poor quality food and get drunk this is the place. Not particularly good for families with small children . Not great for under 18's as not alot going on.

Staff is very polite and friendly, I’d say highlight of this hotel Rooms and hotel kept well , very clean It’s our day 5 here , we haven’t managed to get to the pool yet , as no sun beds ever available, pool area and pool way to small for the amount of rooms they have . There is a beach about 10-15 minutes walk , you can rent a sun beds and umbrella £2.50 each. This is not family resort, but I’d say is for adults only as there absolutely nothing to do for the kids , kids area has 2 swings and a slide that seen better days . No entertainment for the kids This meant to be 4* resort but unless you booked in premium room you won’t get a bottle water but in the paper cups . We traveled with 19 month old and bottle of water was a must , we had to buy it up the road . Soft drinks taste like pure chemicals , coffee hardly tastes like a coffee Food is very good , you never go hungry , there is always something for everyone. We read it at previous reviews that there are cockroaches in this hotel , we had to point it out to a staff at the buffet that one is walking on the food counter . There is a Mercadona supermarket 5-10 minutes walk, and a pharmacy right opposite if you require supplies.

The hotel is a little dated but it looks like work is being done on it. We stayed in the premium room which was OK. The bed was comfortable, air con ok & it was clean, as was the whole hotel. Staff very friendly & helpful. No issues with the other guests. The pool area opened at 8. My husband went down then to put some towels down & no issues with them being removed when we went for breakfast. The best thing about this hotel is it is so relaxed & the food is great. We normally eat out a few times but we didn’t bother this time. Throughly enjoyed the food. Lots of variety & all very fresh

1st time at this hotel couldn't falt the food and entertainment team great atmosphere Would definitely recommend.