CAPRICE CONCORD HOTEL & SPA

Everythng ist at a very good level and quality

For all GB Northeners, please be advised this is a hotel that caters for German clientele.. Do not pay for all inclusive plus as you still have to pay ?? food is luke warm/ cold take no notice of trip advisor review over food, came on an all inclusive plus and ended up self catering.. disgrace. Lovely location and everything at hand: chemist, spar supermarket and your usual bric a brac spanish shops about 12 locally. The reception staff are obnoxious- our room had not had beds made up toilet and rooms bin emptied, as I say if you’re not German. .. take what it as you find it 😁

Myself and my partner stayed here for 3 nights in June 2026. Overall I have to say it's a very pleasant hotel right next to the beach which makes it a lovely relaxing setting. There are some negatives unfortunately. For some reason we never received a welcome pack on arrival so we did not know about connecting to the WIFI or how the safe worked in the room and as we arrived very late we could not remember meal times which could have been easily avoided. Also, the biggest issue we faced was the drinking water. It is NOT drinkable. Had a very foul taste to the point we had to buy our own bottled water from the local supermarket which thankfully is a stones through away from the hotel but as we paid for all inclusive the least we expected was water. The food overall had a good selection and is presented very well and tastes great but we did find the meat selection very poor. We found every night that there was a lot of Pork to eat and when the Chefs were cooking meat such as chicken on the grill it soon ran out which was disappointing. Overall though the hotel is immaculately kept and if you want a relaxing break for adults this is certainly the place to go. With some small improvements this could be a 5* place.

Hotel very nice overlooking beach, plenty of sun beds, need to go to pool area by 8 o’clock for a bed in a good position for sun all day. Staff friendly and helpful. Rooms are nice refurbished recently, cleaned every day, but not always completely clean. We were surprised that us and our relationship safe was not fixed down so could be removed. Food was good mostly, sometimes not hot depending how long it had been out in the trays. The most disappointing thing for us was that we couldn’t get drinks at sister hotel where the entertainment was held. On our first night we went over to watch entertainment asked at bar for drinks, but told you cannot get one even if inclusive plus. We took drinks over from Concorde with drinks, after a while a waiter came and said you are not allowed to brings drinks with you, he wasn’t at first that nice in his manner. It seems ridiculous that you could we watching entertainment for 2=hours without a drink, why should you pay when you’ve paid for inclusive. We booked in 2025 before the hotel changed hands and was expecting to be allowed drinks and to eat at the main hotel. We received a e- mail from Jet 2 after the change to say it had changed hands but everything remained the same. If we had been aware of how things had changed would have asked to re book elsewhere. We enjoy entertainment but the fact of not being able to sit and have a drink spoilt it for us. If we had purchased drinks it would been like paying twice when paid for inclusive package. Hotel and travel companies need to make people aware of these things