CAPO D'ORSO THALASSO & SPA 5 *

⭐⭐⭐⭐⭐ Our stay at Hotel Capo d’Orso by Delphina was nothing short of extraordinary. From the moment we arrived until our very last day, every detail was perfect. The hotel itself is a true paradise, with breathtaking nature surroundings, exceptional facilities, incredible food, and a peaceful atmosphere that perfectly captures the vibe of Sardinia. What truly sets Hotel Capo d’Orso apart, however, is its people. The warmth, professionalism, and genuine kindness of the staff made us feel special. A heartfelt thank you to the amazing team who made our stay so special: Alessandro, Alicia, your kindness and generosity were very appreciated. Other special thank you to Rosa, Claudio, Giacomo, Luca, Angelo, Giorgia, Catarina, Cristi, Chiara and Pierro. Your smiles, attention to detail, dedication, and sincere hospitality turned a wonderful holiday into an unforgettable experience. Every interaction was marked by kindness and a genuine desire to make our stay perfect. We leave with beautiful memories and immense gratitude, already looking forward to returning. If you are looking for a truly exceptional luxury hotel experience in Sardinia, look no further than Hotel Capo d’Orso. Thank you all for making our stay so magical. We cannot wait to come back! 🩵🌊☀️🫐 Arrivederchi! Dev & Julie

This is our 12th visit to this piece of heaven. The trouble with giving a good review is that people will go there and I love it and don't want it spoiled !!!! To start the hotel is peaceful , tasteful and super stylish and its where you can go and you know that you will be treated with the upmost respect and all the staff will endeavour to help you relax. Claudio , Rosa ,Roberto , Alessandro and the team are exceptional with Claudia preparing the finest breakfasts every day, their kindness is wonderful. This year we missed the presence of Dino and of course Mario who were both super efficient and excelled at hospitality and we felt that it would have been nice to have a more present manager but, that made no difference to the stay as the reception team headed by the wonderful Maria Lucia dealt with every question superbly.If I could I would go back and stay the entire summer but , I shall return next year as every year it gets harder to leave those fantastic people we now call friends .

I rarely write reviews, but I felt I had to share my experience because this hotel is not a 5-star resort—it's a 3-star at best. My wife and I booked this resort expecting a true luxury experience. Instead, we were given Room 212, which is located right next to the restaurant. The noise was unbearable from morning until late at night. We constantly heard loud music, heavy bass, and general restaurant noise. It made it very difficult to relax, and I barely slept during our stay. I spoke with the General Manager about the issue, but he was completely unhelpful. The first solution offered was earplugs, which is unacceptable for a hotel charging premium rates. He also mentioned that our room had a larger balcony, but I couldn't understand what that had to do with my noise complaint. We paid around $8,000 for this vacation, and offering a room change on our final day was far too late. What about the rest of the week when I couldn't sleep? To make matters worse, the General Manager never even came to our room to see or hear the problem firsthand. There were other issues as well. The water from the bathroom sink came out brown, which was very concerning and did not inspire confidence in the cleanliness of the water. There was also garbage sitting near our room for the entire week that was never removed, despite staff regularly passing by. Overall, this resort did not deliver the 5-star experience we paid for or expected. Between the constant noise, poor customer service, questionable water quality, and lack of attention to cleanliness, I cannot recommend staying here. There are far better resorts that actually provide the luxury experience they advertise!!! Stay away!!!! Please see attached photos one is of the garage by our room and the other is balcony over looking the restaurant.

My husband and I chose Capo d'Orso to celebrate our 21st anniversary, expecting the luxury experience of a 5-star resort. Instead, it was one of the most disappointing hotel stays we've had on this trip. Our room was located directly next to the restaurant that serves breakfast and dinner, making it unbearably noisy from early morning until late at night. No guest room should ever be in this location. When we complained, reception's solution was to bring us earplugs (even though we paid approximately $8,000 for a six-night stay, not including meals or $25 a pop cocktails you bring me $2.00 earplugs). The general manager, Alexander, called me that evening and initially right off the bat tried to justify that he GAVE (his words) me the room with the bigger balcony. First, he gave me nothing. I paid for this room. Second, I never asked anything about a balcony this was kind of irrelevant to my complaint. Third what good is a balcony with zero privacy. The worker and guests can see us and we can see them. I have attached pictures and you can see it overlooks the buffet. After going back and forth frustrated on my holiday Alexander’s only resolution was to offer us a different room the day before we were leaving, after we had already spent virtually our entire vacation dealing with the noise. That was not a meaningful solution. They clearly do not care here that has been mad very clear by General Management. To make matters worse, garbage sat outside our room for the entire week. This is simply not the level of service or attention to detail expected from a 5-star resort. I've included photos so others can see exactly what we experienced. Room 212