CANVAS BY MITSIS MESSONGHI 4 *

Myself and family (15 in total - 10 adults and 5 children) have just had an amazing 10 days at this hotel. We couldn’t fault this place, the staff work so hard to ensure everyone enjoys their holiday, they should all be proud of themselves. Nothing is too much trouble and they are so polite, friendly and helpful and always with a smile. The cleaner on our floor (Helena) was lovely, always smiling and friendly. It was my birthday while we were there and received a lovely cake and bottle of wine , which was in our room on returning from a day out. Helena wished me happy birthday and said it was her birthday the next day, so when we saw her the following day we all sang happy birthday to her. My son has a peanut allergy and the staff were so good with him ( especially the lady who greets you on entering the restaurant, Elizavet, she was brilliant . Every time we entered the restaurant she would check with the kitchen on what he could or couldn’t eat and would bring all the food he could eat to our table and he always had more than enough to eat. The food in the restaurant and snack areas are great, you will always find something to eat. The drinks are brilliant, between our family we tried most of the alcohol and soft drinks and didn’t have any problems with them. The hotel is huge but well kept and clean. The staff are constantly cleaning and work very hard. The entertainment is brilliant with different things going on in various areas of the hotel, it was difficult to decide what we wanted to watch the most. We went on the blue lagoon and aqua land trips which were both brilliant days out. We booked with Soula who is so lovely and knowledgeable, I felt like we’d known her forever and would definitely recommend going to see her for any trips you might want to do , or even just to book a taxi. The mini supermarket on site is great and very reasonably priced. I don’t think their prices are any more than the ones in the street. The lady who serves in there (blonde hair) is lovely. This hotel is amazing, you don’t even have to leave the hotel as there’s so much to do there and plenty to eat and drink. I would 100% go back to this hotel especially if you have kids, they will be kept entertained all day, there’s so much for them to do, our kids loved it, especially the pools, they didn’t want to go home .

Agis-Panos - the service was amazing. They take care of every single detail and every visitor feels like the VIP :) Keep it going.

it s a pleasure to meet you thanks for you professionalisme.

We have had an absolutely brilliant stay and would happily give this hotel 5 stars. From the moment we arrived until the day we left, every member of staff was friendly, welcoming and genuinely wanted to make sure we had a great holiday. The facilities are excellent, especially for families. There was always plenty to do for my son, the pools were great, and we never had any issues finding sunbeds, which made the whole holiday feel relaxed from start to finish. Our room was spotless every single day. Coming back after a day by the pool or beach to find everything immaculate was such a nice feeling. The room itself was modern, comfortable and had everything we needed. However, what truly makes this hotel special isn't the pools or the food – it's the people. I want to give a special mention to Alexander (Alex) and Dimitri in the beach restaurant. They didn't just provide good service; they genuinely made our holiday. They were incredibly friendly every single day, always smiling, always welcoming, and they were absolutely amazing with my son. We actually looked forward to seeing them every day, and on the day they weren't working, we genuinely missed them. Customer service like theirs is incredibly rare. They make every guest feel valued, and they're a huge credit to the hotel. If management recognises outstanding employees, these two deserve every bit of recognition they can get. They are exactly the kind of people who make guests want to return. I've stayed in plenty of hotels where the facilities are good, but what makes somewhere truly memorable is the people. I can honestly say I would happily spend thousands of pounds to come back here again, and a huge part of that decision would be because of Alex and Dimitri. Before looking anywhere else for another holiday, I'd be wondering whether they were still here! My only tiny suggestion for improvement would be to make fruit juices, such as orange juice, a little more readily available at breakfast. That's genuinely the only thing I can think of. Overall, we had an amazing holiday, and I wouldn't hesitate to recommend this hotel to anyone, especially families. Thank you to everyone for making our stay so enjoyable, and a huge thank you once again to Alex and Dimitri for making it truly unforgettable.

DO NOT READ THE BAD REVIEWS! 🐚☀️🏖️ We booked this holiday last minute and loved it so much! We have two young boys. We were lucky to have a garden view bungalow which was beautiful and a few steps away from one of the smaller pools and Chloe café bar. The room was cleaned/beds made/clean towels multiple times throughout the week. We couldn't fault the housekeeping staff. Powerful shower and great hairdryer for a hotel! Mini fridge included with a big bottle of water which you can refill during your stay. Definitely value for money - the all inclusive includes so much! Buffet breakfast, lunch and dinner in the main restaurant or the beach restaurant which both have beautiful views. It also has a great variety of cocktails and drinks, unlimited ice cream, crepes, sweet treats and pasta and pizza! The pasta and pizza hut had so many choices and all tasted delicious and fresh hot pizza. Yes it can get busy with ques, but you're on holiday with a lot of other people so it's to be expected. A special mention and thank you to Thanos the lifeguard. He kept the pool safe and calm which was great for our youngest. No jumping in or balls allowed - these are allowed in the other pools but Thanos keeps his pool calm and peaceful which we loved! I personally enjoy going in for a quick dip to cool down and don't want to be splashed or hit with a ball! Thanos was great with our boys and always looked forward to seeing him! Sunbeds do get taken quickly and early so do try and get up early to pop a towel down. The hotel do have a rule that if someone doesn't use their sunbed for an hour to report it and they will remove the towels. But again - it's a very big and busy hotel. Don't let it ruin your holiday. Sun beds always become available throughout the day so it's not much of a big deal. The beach is on the hotels doorstep. Literally a few steps away from our room. The water was crystal clear and we saw so many beautiful fish and hermit crabs. Our family love to snorkel so that was great! You also have a bar and toilet a few steps away. There is also a fantastic little boat that costs €1 each to cross the river which is at the hotel. We did this with our two boys and walked around to explore and looked at the boats along on the harbour. The man even let our eldest boy drive the small boat which was a great memory for him! We booked an excursion - boat trip to the south lagoon. The hotel provides a lunchbox for excursions (just ask reception the day before you go). This included a sandwich, fruit, muffin, water and small carton of juice. We got picked up from the hotel by coach which then took us to the boat. We travelled on the boat to a sandbank which was breathtaking. The water was the clearest water I've ever seen. We had steps from the boat into the sea to swim for an hour. We then headed to the south lagoon. I would definitely recommend it if you enjoy snorkeling and beautiful views. The hotels animation team are FANTASTIC! There is always something for the children to do - pool games, mini disco every evening, shows on every evening for both children and adults. The hotel also did a colour festival 🫟 which included a pool party in the daytime and then colour powder in the evening - we loved it!! Thank you to all the animation team for all your hard work. They also offer kids club with different activities each day. A big cinema blow up screen for movies. Yes it can be loud until late at night but that didn't bother us - our kids can go to bed late whilst on holiday. Shows which included fireworks - big bonus! Onsite we found a outside company that works alongside the hotel - pixel holiday photography. The staff walk around the hotel grounds/pools/beach to take photos of your family (if you wish - extra cost). We had Naomi take some beautiful family photos of us at the beach during sunset. All the staff were so friendly and helpful. As a mum who loves to take photos of my children it was lovely to have this available to capture memories of the four of us. Huge thank you to all the staff! 📸 Food - the buffet food was good for an all inclusive hotel. Lots of offer and great if you have fussy children (we luckily don't have fussy eaters). Everything from fish, mussels, pasta, chips, vegetables, salad bar, bread and ridiculous amount of pudding choices!! We loved the beach restaurant too, it was much quieter and beautiful views. All the staff were great and quick to tidy plates up. Nothing bad to say at all. 🍳 🥗 🍦