Can Picafort Palace

We had a great stay at this hotel! The atmosphere was great, and everyone was always friendly and positive. Special thanks to Lisa from the entertainment team! She was always so positive and made the activities even more fun. Thank you to the whole team for making our stay so enjoyable. We would definitely recommend this hotel!

Sorry, this is a bit of a long review - but covers the Hotel and nearby areas. If you just want a short answer for "should i go here?" The answer is yes. We had an incredible 2 weeks away as a family of 4. Myself and my wife with a 3-year-old and a 3-month-old stayed here for 2 weeks in June. The hotel and grounds are lovely, very well maintained, very clean. The rooms were cleaned every day to a high standard. We stayed in a family suite which was lovely - we did move rooms early on as we were on the side of the hotel which has a big glass blue hotel next to it which was very noisy (music and drunk people coming home early hours of morning etc) but this was resolved when we moved. THE HOTEL STAFF ARE AMAZING across the board - everyone is very friendly and welcoming. I must give massive praise to the animation (entertainment) team - providing great entertainment every day for adults and children. I read reviews before coming here and a lot of people speak about the animation team and I can see why. They put on a wonderful show each night for the kids which they loved. Tuesdays is a Disney show which was just wonderful, our little 3-year-old thought Elsa had come to see her on holiday and she just loved it. Adult entertainment on an evening was pretty decent and varied with singers, magicians, acrobats and quizzes. The pool is VERY clean and the areas around it. We found we could always get a few sunbeds at any time of day. There is a large bar (great bar staff) and eating area which is really nice near the pool. The hotel as a hole is to a very high and well-maintained standard. We had issues with the lifts for the vast majority of our stay so perhaps be wary of this. They didn't work, broke down daily (multiple times) people were getting trapped in them, I had to pull the doors open 3 times which was difficult to do. We needed the lifts for our baby pram and toddler so maybe ask the hotel about this. To be fair, on the second to last day they did get someone out to have a look and they seemed to work for the last few days of the holiday. I would advise them having staff to help people with belongings when the lifts aren't working. The dining area looks brand new - its lovely and the staff are amazing. THE RANGE OF FOOD and options available for breakfast, lunch and dinner is incredible and great quality BUT!!!! it’s all cold!!!. It’s such a shame as if it wasn't for that it would be perfect. When asking anyone how they are finding the hotel "its lovely here - but the food is cold!!" was the same reply we got from everyone. I would advise the hotel to address this issue as apart from this its brilliant! but it is a big issue.... There is a Lidl 2 mins walk from the hotel which is handy - don’t use the shop over the road - they charged us 12 euros for water it was 1.50 euros in Lidl. 10 mins walk from the hotel to the beach and promenade / marina. We used to alternate between pool days and going to the beach. lovely white sandy beaches, crystal clear water - lots of shops, cafes and restaurants - there is an Argentinian steakhouse that was incredible you will see it walking along the front. you will see a tourist train on the roads - check those reviews out yourself search can picafort mini train - we never went on it due to the reviews. you can get regular buses from the main road pretty much all day and night to Alcúdia and areas around which is great however another one for the parents - they don’t allow prams or pushchairs on the buses (you have to fold them all down and carry them). We did do a trip to Alcúdia old town markets which was great but struggled with the children the busses were rammed. (35mins on the bus to Alcúdia cost about £5pp. So ---- lovely hotel, lovely staff, lovely area around the hotel with lots to do, lots of shops, bars restaurants, lovely beaches, great night life at the beach bars if that’s what you want - it just kind of had everything - can picafort is lovely - you can feel relaxed and chill out but there’s always something to do in the nearby town at walking distance. If the lifts work and the food was warm this would have got 5 stars. We had such an incredible time as a family and would like to thank the Magic Aparthotel Ca'n Picafort Palace for having us for those 2 weeks.

An excellent hotel for families especially young kids There's entertainment for them during the day and fantastic evening events . Which the kids are engrossed in. Also buffet breakfast and Dinners have plenty of choices The pools are excellent also. Alicia and her team do a great job. I've recommended this hotel my family As we've had a great time.

Our family of four had an absolutely wonderful stay and couldn't have asked for a better holiday. From the moment we arrived, all of the staff were attentive, friendly, and incredibly accommodating, always going the extra mile to make sure we had everything we needed. A very special thank you goes to the amazing animation team for making our little boy's holiday so much fun. Alicia, Fabian, David, Juanma, Tomeu, and Jose were fantastic and made us feel so welcome throughout our stay. Their enthusiasm, kindness, and energy really made a lasting impression on our family. The buffet-style food was delicious, with plenty of variety at every meal, so there was always something for everyone to enjoy. As a lovely surprise for my birthday, the hotel even left a bottle of red wine in our room, which was a thoughtful touch and very much appreciated. Our room was clean, spacious, air-conditioned, and perfectly suited for a family of four, making it a comfortable place to relax after each day. We had such a fantastic experience and would highly recommend this hotel to anyone looking for a family-friendly holiday. We can't wait to return!

We had an 11 night trip with my parents and 5 year old daughter. We’ve been on two previous all inclusive trips but we’ve all agreed this was the best we’ve experienced. The rooms, hotel, pool, restaurant - all amazing. The lifts need some TLC but I’m sure that’s on their agenda, as do the corridors which don’t give a true representation of the rest of the resort (a little old fashioned) The entertainment team are INCREDIBLE. Our daughter loved the mini disco each night and the kids club, they always went out of their way to make her feel special. There are also engaging, amazing bar staff - Cristian, Tomeu, Joaquin, David, Jose, Fabian, Juan… too many incredible staff to count!!! They made our trip what it was. ❤️ the staff are an absolute credit to the hotel. Also, I’m vegetarian and I’ve never had such an incredible selection of food - at least three dedicated veggie main options per day including tofu and seitan (which is unheard of in all inclusive resorts), as well as the best selection of salads and vegetables each night. I have never eaten so well. We have always said we’d go somewhere different each time we go on holiday, but after experiencing the Palace, we get why people would choose to come back year after year. Thank you!!

We visited Can Picafort Palace 11-18 June with our 4 year old granddaughter. Reception was good with food available in restaurant on arrival at around midnight. The hotel blocks & rooms are dated, but well maintained and clean. On site shop well equipped. Breakfast, lunch and dinner was good throughout the week with service in the restaurant and bar excellent, lovely staff throughout. Pool area great with relaxed atmosphere. The evening entertainment was excellent, our granddaughter loved the mini disco and balloons with good shows to follow. We took advantage of the kids club to give us oldies a bit of a rest, again the grand bairn loved it. The resort centre is 5-10 minute walk with beautiful sea views. We loved our week at Can Picafort Palace.

This is a very nice and clean hotel. I stayed in a one bedroom room on the 4th floor. Reliable lifts by the way. Nicely furnished, large bathroom. We were B&B. Excellent choice at breakfast but ... Nothing is hot. I found a microwave at the far end of the dining room half way through the holiday so gave everything a blitz in that, much better. You can't eat luke warm mushrooms and beans. I asked about eating in the a la carte one evening but reception were not interested in giving any info or prices. Maybe people don't do that, they could have just said. Animation team did a sterling job around the pool during the day but don't expect them to entertain you in the evening, there is entertainment but most of it is poor. If you are going to present a Disney show then you have to be able to sing and dance, you can't just shuffle about miming to a record. Illusionists were good, why don't they get some tribute artists in? We went out and saw the last half hour of each show but if you were stuck in for the evening it wouldn't really cut it. Pool was lovely lots of loungers and parasols. Masses of shade. I counted at 11am 70 chairs unoccupied. No problem with towels on loungers here. 10 minute walk to the sea, slightly uphill on the way back. Lots of nice restaurants. One you may miss is Europa which is next to Aldi on the main road. Lovely service and good food. It was a tad breezy of an evening down by the sea so we tended to avoid. If you've stayed over a week and crave something simpler then take the road down towards the sea opposite McDonalds. Here you will find 2 pubs, we went there for a jacket potato with tuna one night. We visited both and they are good for a simple salad, pie or scampi. You can't keep having big meals. We also ate in the snack bar by the police, when we saw the entirety of the Disney effort. It offers good value. We went on the little train. When looking at the route the most awful reviews came up about a female driver being abusive. Masses of bad comments! Now we never saw a lady driving one of the trains so she must have gone!!! It's a good way to see Can Picafort and work out where you want to come back to. Out train broke down twice which was unfortunate. A 25 minute trip turned into an hour. It does not run in the afternoon. There are supermarkets galore but a real lack of fresh fruit. We had a lovely visit so thank you can picafort palace.

We had a wonderful time. The rooms are nice and clean; the staff is incredibly kind, they're joking with the kids; there's nice variation of food; the animation team is amazing! Thank you for all!

I stayed there for a week and it was amazing. I had a very pleasant experience during my stay. The food, the facilities, the rooms, and the pools all met my expectations perfectly. Moreover, I would like to acknowledge the great job done by the animation team, especially Susana and Paco. All the activities were so fun and enjoyable. I will definitely book my holiday there again next year.

We had a fantastic week at The Palace Hotel, great accommodation, and excellent food. What really made the week was the fantastic staff in the restaurant and bar. Fabian and his team, Juanna, David, Tomeu, Jose, Cristian, and Juan Manuel did everything they could to make us feel so welcome. Every duty was carried out very efficiently and quickly as soon as a table was left vacant it was cleared and cleaned immediately and always with a smile. We can’t praise them highly enough.

Bar staff are brilliant very happy with the service ☺️

We had a fab holiday during the end of May school holidays. Arrived at hotel early so rooms weren’t ready but were given access to AI straight away and a key to luggage room which is next to showers/toilets etc by the indoor pool. Hotel was spotless throughout. Rooms a really good size. The newly refreshed dining area was so clean and the staff in there don’t stop working to clean and serve drinks. Food selection was great every day. Breakfast selection was outstanding and the fruit was so nice and fresh. All staff were so helpful and friendly. Location is great as only a short walk to the main road towards the beach/promenade. Had an excellent stay and would recommend

Just finished a week here. Firstly, staff are absolutely fantastic. They can’t do enough for you and so friendly and kind. Pool areas are lovely and the rooms are big, spacious and clean, albeit dated in decor. Food is lovely. Now the not so plus points….. Rooms have no WiFi or patchy at best. And the biggest issues is the NOISE! We were away with our 18 month old and the entertainment music blasts and I mean blasts out until 1030ish so kids bedtime is a nightmare. We stupidly ‘upgraded’ our room to a pool view not realising this makes you closer to the entertainment. The windows/doors don’t block out any noise and you may as well be outside. We were offered a different room but other families said that they were further away and could still hear the entertainment so we didn’t see the point. This is a major downfall of the hotel especially as they advertise as family friendly. Which they are in all aspects except evening/nightime noise. I sleep with ear plugs in and can still hear it. Staff and other facilities are faultless but the noise levels really let it down sadly We did raise these issues with hotel staff but not really much they can do.