CALIFORNIA GARDEN

Several very large groups of children/teenagers being allowed to run riot in the hotel for my entire stay! Running up & down corridors at night, very loud. Taking over the pool on mass. The first day i was there, an incident happened where they ran into others & an adult bacame angry, confronting them & the police were called! If you complain to reception, expect them to be rude and dismissive. Food very average, lukewarm, nothing exciting. Restaurant utter chaos, layout is bad with drinks area next to people getting food. Again, staff were rude in the restaurant. I had a tiny box balcony so didn't spend any time there. Room is decent with large bathroom. It's a basic room service each day, surfaces & floors wers not cleaned. The only positive iŵs the loation is good for shops & 10 minute walk to ths beach. I would not recomnend this hotel. The higlight of my holiday was visiting the beach, a day trip to Montserrat & Colonia Guell. Beautiful day out to Tarragona town - stunning.

My first time visiting Salou, the place is so nice but this hotel made the holiday a let down. It was like having a holiday in a youth hostel. About 200 school children running riot day and night. Taking over the hotel pool splashing toddlers, running about the hotel screaming, shouting and banging on room doors till 3am. I went down and complained to the security guard who told me to go to reception, I told the man there and he said tell the security guard, just not interested at all. There were long queues for the restaurant and then having to find a clean table, it was like a school canteen with all the kids. The food was always the same and all very bland. The old man serving the drinks in there was so rude and the same with the older man who served behind the bar. Just not interested in serving and then throws your change on the bar. Entertainment was either non existent or rubbish.

Went for a week half board. Hotel beautiful and clean, but food was always cold with not much choice. Staff were very unfriendly and not very helpful. Would recommend you don't go between June and September as hotel is full of Spanish school kids causing havic.

We saw a advertisement saying they had a new Chef so we thought we would give it a go for Sunday dinner. The garden centre starts serving the dinner at 12 pm so we ordered ours it arrived at the table just before 11.50 am we were the first to receive the dinners it was only just warm nearly cold not very nice. On the plate there was some dark green stringy cabbage what I could not eat some under cooked Parsnips very mushy mash a carrot and a Yorkshire pudding the meat wasn't bad also a under cooked stuffing ball and not forgetting the very thin gravy . The last time we were at the garden centre was at Christmas time a couple of years ago and I tried the Christmas Dinner and that was just the same not very warm I know I could have taken it back but I don't like complaining. Anyway my wife did take the cabbage back to the counter this time and told the lady and shy said I will pass the message on to the Chef so we were very Disappointed Again.

This hotel is clean, the rooms basic, a little small but beds comfortable and air conditioning works well. The food is bland and pretty much the same every day. Pool lovely (if you can get around it) I had read that the hotel is regularly used for school trips and at the start of the holiday there were a few groups but they were well behaved and few enough that the noise was bearable. However half way through literally hundreds of children arrived who were taking part in a massive annual football tournament. They took over the hotel and ran wild. The noise was off the scale, they ran around the corridors and took over the pool. They were rude and purposely tried to antagonise other guests. The TUI rep had no idea that this was going to happen as she was new, she had over 40 complaints and was near tears. Felt like a rotten trick by her employer to put her there when they must of known about the tournament as it apparently happens every year. I messaged TUI and put in a complaint but they couldn’t care less, I feel like they who warn people more as nobody would choose to go here while the tournament is on as it really was unbearable and totally ruined our holiday. I feel the hotel should perhaps dedicate the hotel to just the tournament guests and close to others at this time as it really is not fair and far too disruptive. So be warned, avoid this hotel from 19 to 24 June.

I Have Just Returned From 1 Weeks Stay At Hotel California Garden First Time As A Solo Traveller, I Just Needed Peace & Quite And Time To Myself To Explore Which I Did Tarragona, Cap Salou, La Pineda & Cambrils and Sitges.I Managed To Get Some Peace But As For Quite From One Day To Another The Noise Was Awful! Lot's Of School Children Up And Down The Stairs Late At Night( It's Late Please Remember The Fellow Hotel Guest's) Noise From The Street From Around 5am Was Something Else! My Advice Take Some 'Ear Plugs' It Did Get Better As Time Went On. It's A Modern And Fresh Looking Hotel The Food I Found A Nice Selection And Staff Were Always Helpful Special Mention To Nima (In The Restaurant Who Was Most Kind And Made You Feel Very Welcome) And Hugo, The Young Guy On Reception(Who Was Most Helpful Also & Very Friendly And Nothing Ever Too Much Trouble He Is A Credit To Your Company And The Two Other Young Ladies Who Helped Me When I needed Some Information about Something I Needed To Get From The Chemist. An Ideal Location Near To The Beach In Salou, & Get 'Out & About' Like I Did The Costa Dorada (The Golden Coast) Is A Lovely Pace To Visit In Spain, As Is The Hotel California Garden ( This Hotel Deserves To Have It's Chance To Shine) Just Like The Sun!

Good location plenty going on around you. That's the only good thing about it. Reception staff uninterested . Charges for safe, fridge, gym, sauna.Really fridge! Food times breakfast 8 to 10am .tea 7.30 till 10pm you would of thought with it being so late they could get it hot but never had a hot meal all week. It felt like you were a inconvenience to all the staff they did nothing to make you feel welcome. Very poor should be ashamed of themselves.

Hotel is very clean and plenty of sunbeds but the bad points are you have to pay to have a fridge in your room which I don't think is acceptable but over than that cant fault the horel