CACTUS ROYAL SPA & RESORT 5 *

Transfer took roughly 1 hour, check in was quick but there were only 2 couples checking in. We booked this literally a few days before we came as we were holding out for a deal. To be told on arrival that we had to pay 105 euros resort tax for one week (2 weeks €220), we were not informed of this before hand so it was a shock. If you’re on a budget this is a big chunk out of your spends. The hotel has quite a chilled vibe and in a good location, I like the way you don’t have to give your room number at meal times and you just choose where you want to sit. Food is good with different themes nightly eg barbecue, Asian, Mediterranean, Mexican, Greek etc. I particularly like the soups. Drinks are ok but everything comes out of a machine pre mixed including vodka coke so it can be a bit flat. If your a non smoker there are no non smoking areas so we found it hard to escape smokers smoke. The queues & waiting times for drinks can be long as they don’t seem to have enough staff. Rooms are of decent size with really good powerful shower, I would say the bathroom is on the small side but certain things let it down (soft closing toilet wouldn’t go a miss) And better pillows, beds should be of better quality for a five star instead of two singles pushed together. The safe kept locking and had to keep getting maintenance out. There are 3 pools, the main one is fairly busy then you have two smaller ones. We never had an issue getting sun loungers but for a five star hotel I expect better and more comfortable loungers, they have no cushions and tip up easy. The entertainment is very amateur and only on a couple of nights, you’re better off going down the road to the red lion, they have a quiz every night followed by cash bingo. We didn’t have a massage as I felt they were a bit pushy and regularly come around your sun beds asking. Some of the staff need a mention Stella & Maria in the main bar are very good. Would I return? Probably not!

Amazing hotel with excellent staff , attention to detail and overall an incredible experience. Received an amazing massage from Eleni and the attention and care provided could not have been any better

Overall the hotel was amazing, lovely food and atmosphere. Very comfortable and clean rooms, all service and staff has been amazing. The spa area is gorgeous and very relaxing. I had a 70 minute massage from Jessi. She was so calming and I had a wonderful massage. Would really recommend, thank you!

Hotel is amazing, there are no possible complaints. Food is amazing and the hotel is so clean! I had a massage by Amandeep which was incredible. I couldn’t recommend visiting this hotel and the spa enough!

Just returned from one week’s stay with a friend at The Cactus Royal Hotel & Spa in Stalis. Had a fantastic time from start to finish. The staff could not have been friendlier, food was varied, fresh and delicious. Something for everyone’s taste. The room was clean, bedlinen changed with clean towels every 2 days. Our room was on the second floor, stairs to room, no lift, but was lovely and quiet with a pool view. Beds were super comfortable. Bathroom was modern with fantastic powerful shower, with shower gel and shampoo provided. Plenty of sunbeds every day by the pools and lovely beach only a couple of minutes walk away. (The sunbeds and parasol on the beach were 18 euros!) Hotel in very nice location with plenty of shops, pubs and restaurants just outside the hotel - nice for an evening stroll. The only downside was the airport. We arrived at 6.30pm and our luggage arrived on one conveyor belt with luggage from 2 other flights, so chaos with people standing 3 deep around the belt. A bit of a scramble to reach your bag! By the time we left the airport we had waited an hour and a half and then it was another hour and a half transfer to our hotel. The dining room was closed but we were left some salad and a bread roll which we ate on our balcony around 9.45pm,all quite adequate. All in all we would recommend this hotel and would return.