CACTUS HOTEL

*Next day update* Roomservice only gave us new towels. We still have the same sticky bedsheets. They are 5 days old now, which is very gross and nasty! Same goes for our floor still dirty. We have even hanged the make my room sign on our door handle. But still that didn’t work… ***So we asked the receptionist about a bus tour to Lindos. He told us about the departure times etc. and I then asked him about how and where we had to go in order to jump on the bus. He told us we should just walk down to Rhodes town hall and we could jump on the bus there. So we walked down there and we saw nothing. Then we walked back to the reception and told the receptionist that on the travel guide card it says our hotel would help out with the bookings. NOTHING was mentioned about that the first time we asked. We were only told to walk down to the town hall. But ok then we ask for a booking but to our big surprise suddenly the telephone line was not working. It is just really unprofessional. we feel that we just have been lied strait up in our faces.*** ________________________________ Not even a hello and welcome upon arrival. Dirty bathroom. After a day with every door closed I found small bugs in our almost empty fanta… it has been in the room all day! Half of the chairs by the pool have no umbrella. Staff doesn’t remove towels on chairs even after multiple hours of no use. Staff doesn’t clean the pool area, which resulted in lots of birds laying in the pool eating leftovers. Cleaning staff in the morning are very loud. The staff in the outside bar hardly understand English. The bartender on the inside bar is very polite and nice. But the atmosphere in there is non existent. It feels empty, naked and cold. No vacation vibes at all. The breakfast is extremely boring! Bread was very dry, bacon was very sloppy and beans was horrible. It has been a total waste of money. I have definitely gotten much better for the money on Crete etc. you really don’t feel like a guest who is actually paying them money to feel welcomed. They seem like they don’t care about you as a guest. I will do my best to spread awareness about this total scam of a hotel! I feel a little bit robbed. What a Shame. Especially because, I really don’t think the staff cares…

Very disappointing pool experience and poor service I chose Cactus Hotel partly because it is an adults-only hotel, expecting a calm and relaxing stay by the pool. Unfortunately, that has not been my experience at all. Every morning at 9:00, when the pool area opens, there is a large queue of guests waiting to get in. As soon as the doors open, people rush to reserve sunbeds with towels and then leave the pool area to go and have breakfast. This means that many of the best sunbeds, especially the padded ones, the ones with umbrellas, and the ones with tables, are taken immediately, even though nobody is actually using them. For the first hour or more, the pool area is almost empty, but the sunbeds are already “reserved”. Guests who come down after breakfast, which is what you would normally expect people to do, are left with the worst options in the corner, if anything is available at all. The same thing happens again around lunchtime. I raised this with the staff twice in a polite way. Both times I was told they would look into it, but nothing changed. The hotel could easily manage this by removing towels from sunbeds that are left unused for a long time, or by clearly telling guests that reserving sunbeds without using them is not acceptable. Instead, nothing happens. On top of that, the breakfast is of very poor quality. The pool bar service is slow, and the staff do not seem proactive in clearing tables or offering drinks and refreshments around the pool area. Overall, this has been a very disappointing experience. If you are booking this hotel because you expect an adults-only, relaxing pool holiday, I would seriously reconsider.

We really enjoyed our stay at The Cactus. The rooms and balconies are small but there is enough room for 2 people. We booked a high floor and loved the view over the sea and beach. Breakfast was lovely. The hotel is in a great location for bars, restaurants etc. the walk to Rhodes old town and the harbour is only 10/15 minutes. We enjoyed a boat trip to Symi Island and took a taxi to Lindos. Both were amazing. The downside of The Cactus was the swimming pool area. There are no umbrellas or shade on the grassy area, plenty sunbeds to go around but no shade. There are sunbeds and umbrellas/shade around the pool area. This is great but you need to queue up from 08:30 for these. Reception open the pool door at 09:00 and the race for these shaded sunbeds begins. I can’t figure out why the management cant install umbrellas in the grass area? I know it can be quite breezy around the pool/hotel area. I appreciate there is no 6 am nonsense regarding sunbeds going on at the hotel, which is positive. It’s just a pity they haven’t addressed a bit of shade for the grassy area.

Came for a short 2 day break to Rhodes and this hotel ticked the box in so many ways Seaview room has superb views from balcony. Abundant free parking nearby Old Town and access to bars and restaurants all walking distance Decent little breakfast Front desk really friendly Live music on Thursday (when we were there) in the bar Only negative was you get 1 bottle water & 2 coffee/creamer satchets per stay and had to pay if you wanted more of either