Britannia Hotel

Overall good stay at the hotel, room was very clean, comfortable bed and they had a crib set up for our 1 year old and the staff was incredibly kind. The hotel is just very outdated and power went out while we were there.

One big disapointment is how I would rate this hotel. Before getting into all of what went wrong, I have to say that the people at the front desk could not be nicer. This hotel represents itself as a four star hotel. It is far from being one. The walls, carpents, and many parts of the hotels are run-down and in a need for an extensive renovation. I walked in and asked to stay for three nights. But on the first day, when arriving to my room at 14:30, after a long working day in the hottest time in Rome, I found that my room was not cleaned. I was told that it is until 15:00 that they are obligated to clean. I have never heard of such a thing. After two nights, I left and rather than charging me for two nights, they changed me for three after I left. When I requested refund, the manager refused to give the refund. Going through my credit card, refund was applied, but the entire experience was unpleasant.

Friendly, helpful staff. Breakfast option available. Lobby is a step down of about 10 steps. Very small elevators, but sufficient. Close to the termini station which is great if you need to take a train somewhere, which we did. Clean and comfortable.

It is a very nice modern upshaped hotel with a really warm welcome at the reception desk. The people at the desk are very supporting in all belongings. Rooms are very clean and I had a very nice experience at the terrace next to my room!

We traveled to Italy for a wedding my daughter and her boyfriend were attending in Tuscany, and planned to spend just 1–2 days in Rome before heading out of the city. We booked two rooms for one night but ended up extending our stay for an additional night. The hotel staff was incredibly accommodating with our last‑minute request. The hotel is centrally located, within easy walking distance of the city center. The rooms were lovely, the property was well kept, and the staff could not have been nicer. We absolutely would recommend this hotel and would gladly stay here again.