BQ HOTEL DELFIN AZUL

Hotel is in-between the strip and Port D'Alcudis. 5 min walk to the beautiful beach with crystal clear see, 2 sunbeds & brolly 18.20€. About 20-25 min walk to the port or jump on bus, we found it quicker walking g alongside the beach and nicer view. Room nice size for 2, twin beds, balcony, fridge, free aircon had to pay for safe. Breakfast was good lots of choice, had lunch chicken wrap & chips very nice didn't have evening meal as like to try different places. Recommend Dos Pins which is on way to beach. Hotel very clean, staff were lovely never had any rudeness. I've stayed here before and had a good experience. Great pool, I haven't got young kids but the entertainment for them was good. Only downside was cleaner took our plastic gin glasses which we had brought from home which was annoying the night before we left and didn't see them to ask why. If you like a hot drink then bring a kettle otherwise you have to hire from them. Would definitely stay there again.

What a beautiful place to go..this hotel did not disappoint!The rooms,though basic are.spotless clean and comfortable..Cleaners are fantastic..restraunt is fantastic,food was so much more than I expected,something for everyone and all.cooked so well..staff in the restaurant were great and restraunt was spotless too..reception staff friendly and do anything to help.

Great hotel we'll situated for the beach the shops the restaurants the port,hotel is wonderful clean rooms every day fresh towels, staff are amazing great swimming pool nice pool fit the kids and a seperate splash park,outside bar great and snacks, restaurant great choice of food for everyone we love this hotel probably been to this hotel 10 or 12 times try it yourself will love it.

Hotel is in a great location, about 15 minute walk to the marina where there’s lots of bars and restaurants. 5 minute walk to the beautiful beach (beds are about €19 for 2 bed and an umbrella). The hotel itself is okay.. I wouldn’t personally stay there again for the below reasons: - breakfast was average, baked beans and scrambled eggs had a weird taste. Ended up eating fruit mainly and having to snack before lunch to top our tummies up. - room cleaners were not great. Our shower was not washed daily as the sand from the previous night was still there after the room was “cleaned”. We constantly had ants coming in from cracks of the wall near the balcony door which was extremely frustrating. I asked reception for cleaners to put product to prevent them for coming in and nothing was done about it. The room floor was barely ever mopped, our feet were filthy walking bare foot in the room. - don’t order a club sandwich at the pool bar/restaurant if you’re a club sandwich lover. The most driest sandwich we’ve ever had! - the kids club has barely any toys in there and looks very plain and non-colourful/exciting to walk into. There was maybe 3 trays of toys and 5 empty slots where more trays of toys could be there. My two year old lasted about 45 minutes in there until myself and him were bored. Compared to two other hotels we’ve been to, this was by far the most boring kids club. - the bar is not allowed to give you a small glass of ice unless you order a drink. I kind of get it, but I wouldn’t be so bothered if the room fridges were actually decent and kept drinks cold. The only pro really was the splash park for our 2 year old. He absolutely loved it!

A great hotel great staff all round daniella on reception was excellent helped with all my enquiries perfectly food good swimming pool and ares great but an improvement woukd be to have the parasols on wheels they were so heavy to move for a 70 year old with a bad back animation team excellent especially flora all round we had a great 10 days

Great hotel rooms were kept clean they are slightly on the small side but ideal for the two of us. We stayed B+B and found there was a nice choice of food for breakfast. Pool area is again alittle small but always plenty of beds they could ideally do with more umbrellas. Snack bar had a good selection of food and drinks. Hotel is in a good location to the beach 5min walk or less, then roughly a 20-30min stroll to Alcudia port.

Brilliant stay as always. Due to Covid this was the first time we had been back since 2019. Everything was as exceptional except for the eve entertainment, which in my opinion has gone downhill which is a shame

We are currently at the hotel. The hotel itself is very good with a fantastic entertainment team. Food quality is OK. The downside is the bar service. It has just took 35 minutes to get served with only 2 staff serving. The staff are very slow and the main issue is when people are asking for cocktails or coffees, this tends to tie one member of staff up. Surely it would be good to just have a cocktail Side did the bar or refreshment side. 2 bar staff cannot cope with amount of people when entertainment is on. I do not think we would stay at this hotel again because for the poor customer service . A shame really because it is a nice hotel.

Excellent hotel as always. Good food pool and staff.

This hotel is in a great location , across the road from the beach, quiet at night and a lovely stroll to the main strip of shops bars and restaurants , but many shops bars and restaurants next to the hotel. The staff are lovely , nothing is too much trouble for them . The food is excellent , lots of choice at breakfast and the evening . The entertainment in the day and at night is great for children and adults . I will definateky come back . The swimming pool is lovely and kept immaculately clean , as are the bedrooms and all of the reception areas . I can highly recommend this hotel .

Nice clean hotel but definitely not four star no kettle in bedroom no complementary tea or coffee no water Have to pay for kettle refunded on return . Food in restaurant not labelled so if you have an alergy its very difficult . We requested an early breakfast on departure day and for gluten free breakfast all that was left gluten free wise was bread no butter no spreads just dried bread . There wasnt any milk to put in our hot drinks . The hotel is very clean bedrooms comfortable. Lots of activities round the pool area during the day . Staff relatively friendly . But sorry woudnt stay again

This is now my 5th time staying at bq and I return every year due to the atmosphere we love it. A great 9 night stay PROs: -there was no one queing early to reserve sunbeds which was brill as there was plenty! -the music around the pool is great. Not too loud or too quiet. -the snack bar at lunch time is always great. Portion sizes are fab as are the friendly staff who served us every day. -cleaners are fantastic! The hotel was spotless as was our room every day! -THE BIGGEST SHOUT OUT goes to flora, Venus & marta the entertainers. There was a lot on offer this year! (Pistol shooting, water polo, axe throwing, aqua Zumba, rifle shooting) our favourite though was FLORA. what a bundle of energy!! we will really miss you next year - she made our stay so much more fun when we was at the pool. She’s wonderful & super friendly My only con: The morning coffee. Please please just get some latte for the machine: and I’ll be happy as the others are far too strong Will deffo be returning next year as always

We stayed at BQ Delfin Azul from the 3rd–10th and while our holiday didn’t go as planned, the staff made an incredibly difficult situation so much easier to navigate. This was our first family holiday with our 7-month-old son, something we had been looking forward to for a long time. Unfortunately, my partner was admitted to hospital for four days during our stay, turning what should have been a special week into a very stressful and frightening experience. After returning to the UK, she required emergency surgery, which really highlighted just how serious her condition was. Throughout it all, Sonia and her team were absolutely amazing. A special mention must go to Danielle (reception) who showed such genuine kindness, compassion and empathy. She helped arrange taxis to and from the hospital and, when things felt at their most uncertain, reassured me that they would take care of me and help find a solution. Being in a foreign country, caring for our 7-month-old while worrying about my partner in hospital, I was scared, stressed and overwhelmed at times. The kindness and reassurance they showed me made an enormous difference and helped me get through those difficult days. What stood out was that this kindness wasn’t limited to just those who knew our circumstances. Every member of staff we encountered was friendly, welcoming and eager to help. The hotel itself was spotless, with the cleaning team doing a fantastic job throughout our stay. The entertainment team were brilliant, creating a great atmosphere, and the food was delicious with plenty of choice. Nothing ever seemed too much trouble for anyone, and the genuine care shown to us during such a challenging time was remarkable. While our holiday may not have gone as expected, the compassion, professionalism and humanity shown by the staff left a lasting impression on our family. Thank you all for your kindness and support during one of the most difficult weeks we’ve ever experienced. We will never forget it and we cannot wait to come back!

e recently stayed at this hotel in Alcúdia and, while we had a good holiday overall, I don’t feel the hotel quite lives up to its advertised 4-star rating. I’d describe it as a good 3-star hotel with some strong positives, but also several shortcomings that prevented it from feeling like a true 4-star experience. The biggest positive is the location. It’s excellent. The beach is only around a 3-minute walk away, Lidl is about 5 minutes away, the port is roughly 20 minutes on foot, and Alcúdia Old Town is around 25 minutes away. The area is completely flat, making it easy to walk everywhere. There is also a bus stop directly outside the hotel where you can catch the 302 service to and from Palma, which takes around 1 hour 20 minutes and cost us €9 per adult each way. The hotel itself is modern and generally clean. Our room looked fresh and contemporary, although it was quite small and would probably feel cramped if more than two people were staying in it. The pool area was another positive. The pool was clean, never felt overcrowded, and there were always plenty of sunbeds available, even though some guests reserved them early in the day. Unfortunately, the biggest issue throughout our stay was noise. We were woken up every single night by noise coming from outside the hotel. Sirens, motorbikes, cars, and groups of people walking past late at night were a regular occurrence. We were located at the end of a corridor and rarely heard neighbouring guests, so the problem seems to be external noise rather than thin walls between rooms. If you’re a light sleeper, this is definitely something to consider. The room amenities also fell short of what I’d expect from a 4-star hotel. There were no robes, slippers, drinking glasses, or complimentary bottled water in the room. The mini fridge was completely empty on arrival. We arrived at around 3am and ended up spending approximately €8 on four small bottles of water from the vending machines in the lobby. Even the room safe required an additional charge to use, which felt disappointing. Another frustration was the kettle situation. There are no kettles in the rooms, but you can borrow one from reception by paying a refundable €20 deposit. However, supplies are limited. We requested one and had to wait three days before one became available. Although the room generally appeared clean, there were a couple of housekeeping issues that stood out. One of our towels had a hole in it, and the bottom of one bedsheet appeared to have small stains that looked like dried blood spots. Neither issue ruined the holiday, but they don’t inspire confidence in a hotel claiming a 4-star standard. The staff, however, were excellent. Every member of the front desk team we encountered was friendly, welcoming, and helpful. It’s important to separate the hotel’s shortcomings from the people working there, because the staff consistently did a good job throughout our stay. The real stars of the hotel were the entertainment team: Flora, Venus, and Marta. They worked incredibly hard every day and deserve special recognition. The entertainment programme catered to all ages, with a children’s mini disco every evening and a wide range of daytime activities including water Zumba, quizzes, axe throwing, and pellet gun shooting. They brought a huge amount of energy and enthusiasm and were one of the highlights of the holiday. The food was generally good, particularly when included as part of your package. The evening buffet offered plenty of choice and some dishes were genuinely enjoyable – the limoncello chicken was especially good. However, if you’re paying separately, I don’t think it represents good value. Breakfast costs €14 per person and dinner costs €22 per person, which felt overpriced for the quality on offer. There is certainly plenty of food available, but the focus feels more on quantity and variety than high-quality dining. For those paying separately, I’d recommend exploring the local restaurants instead. One useful thing for future guests to know is that you must wait to be seated for both breakfast and dinner. We initially believed breakfast was self-seating because we were waved through on our first morning, only to be told the following day that we needed to wait to be seated. It wasn’t a major issue, but clearer communication would have avoided an awkward misunderstanding. The hotel Wi-Fi is free, which is appreciated, but we found it unreliable in our room. As our room was located towards the edge of the property, the connection frequently dropped out. Finally, if you’re staying in the area, I highly recommend the nearby Smash Burger restaurant, which is about a one-minute walk from the hotel. It served one of the best burgers I’ve ever had and became one of the highlights of our trip. Overall, we enjoyed our stay and had a good holiday thanks to the excellent location, friendly staff, hardworking entertainment team, clean pool area, and decent food. However, the poor soundproofing from street noise, lack of expected 4-star amenities, extra charges for basic conveniences, and a few housekeeping issues mean I can’t honestly rate it as a 4-star experience. If marketed as a solid 3-star hotel, I think expectations would be much closer to reality!