BQ DELFIN AZUL

Stayed here after a cruise through Tui, on first arrival the reception staff didn’t fill me full of confidence. Found one in particular lacking in understanding and was very dismissive. Had said they’d ring when they were ready, a number of us sat in the hotel lobby, no call and then when I went to the desk it appeared the rooms had been ready for a while, annoying! Once we did get the room cards and enter the rooms, things improved. Nice sized room and balcony, the bathroom was exceptionally spacious. The room was very clean, but some of the paintwork on the wood was tired and flaking. Food - we stayed half board and had to say it was absolutely spot on. Amazing choice of food that would cater for everyone and anyone, good quality meats and fresh ingredients. Every night was different, which is a testament to their chefs. The gentlemen running the dining room was also lovely, very smiley and very organised. My only quibble would be that even water isn’t included when paying for dinner. Not a huge deal as we didn’t bother and had drinks in the room. The pool was lovely and the area very clean. Nice temperature and good atmosphere. Didn’t go down for the entertainment, mostly as we’d had long days out exploring the island and were hot and tired by the time we returned. Location of the hotel is spot on. A bus stop is literally right outside and offered may variants on where to travel. A very reliable and economic service. On leaving the hotel I opened the door and a huge cockroach rushed in, managed to shoe it back into the corridor. Not ideal and not what you want to see at 06:45 😂, There was also one in the dining room the previous evening, which was dealt with swiftly by the waiter. We did let a chap know on the desk as we left but he didn’t seem bothered 😂. So would we stay again? Yes, absolutely. The food, location, accessibility to public transport and the pool were superb. Just slightly let down by one member of staff and tired paintwork. Book with confidence.

I have been coming here now for 4 years and just gets better every time. The staff are amazing and can’t do enough for you. The location is perfect for going out or staying in. The entertainment is just funny as funny can be. Food is spot on with buffet breakfast and evening meal. Drinks are cold and affordable. Will I keep coming back YES. If you want a family friendly hotel don’t look no further Bill watson July 2026

We stayed in Alcudia BQ delphin Azul, the hotel was spotless, the rooms lovely and clean, bathrooms were spacious, great value for money, staff were friendly and approachable. Lovely views. Very central to everything. Bus service excellent and lots to do.

Excellent hotel we only stayed bed and breakfast good choice of food on buffet good location within easy walking distance to Alcúdia port and its many bars and restaurants would recommend this hotel

+ Great location, 5 min walk from beach and 20 mins from port with good bus connections. + Staff are great in all areas, helpful and friendly. Special thank you to the animation ladies. + Super facilities for kids - splash park / kids pool / play area / play room. + Plenty of sun beds even during peak. + Well maintained, clean and tidy. - Rooms are tiny, with a buggy and suitcases we could barely move. - Air con is next to useless which was unpleasant at night. - Zero amenities - no kettle / tea / coffee / bottled water etc in the room. Even pool towels and safe were chargeable which isn’t necessary. - Food was average and repetitious. - Kids play area needs to be shaded, the space was very hot. - Noisy location if you’re a light sleeper.

We booked this hotel based on the reviews. What can we say, this hotel is fabulous. It is spotlessly clean, the rooms are compact but they work fine, the shower is great. We had a balcony near the busy road but once we closed the door, you couldn’t hear the road. The swimming pool was great, there were loads of sun loungers and umbrellas. We loved the food, plenty of choices and different every night. The desserts were superb. The hotel is a five minute walk from a beautiful beach. We will definitely be returning.

Great hotel rooms were kept clean they are slightly on the small side but ideal for the two of us. We stayed B+B and found there was a nice choice of food for breakfast. Pool area is again alittle small but always plenty of beds they could ideally do with more umbrellas. Snack bar had a good selection of food and drinks. Hotel is in a good location to the beach 5min walk or less, then roughly a 20-30min stroll to Alcudia port.

Brilliant stay as always. Due to Covid this was the first time we had been back since 2019. Everything was as exceptional except for the eve entertainment, which in my opinion has gone downhill which is a shame

We are currently at the hotel. The hotel itself is very good with a fantastic entertainment team. Food quality is OK. The downside is the bar service. It has just took 35 minutes to get served with only 2 staff serving. The staff are very slow and the main issue is when people are asking for cocktails or coffees, this tends to tie one member of staff up. Surely it would be good to just have a cocktail Side did the bar or refreshment side. 2 bar staff cannot cope with amount of people when entertainment is on. I do not think we would stay at this hotel again because for the poor customer service . A shame really because it is a nice hotel.

Excellent hotel as always. Good food pool and staff.

This hotel is in a great location , across the road from the beach, quiet at night and a lovely stroll to the main strip of shops bars and restaurants , but many shops bars and restaurants next to the hotel. The staff are lovely , nothing is too much trouble for them . The food is excellent , lots of choice at breakfast and the evening . The entertainment in the day and at night is great for children and adults . I will definateky come back . The swimming pool is lovely and kept immaculately clean , as are the bedrooms and all of the reception areas . I can highly recommend this hotel .

Not a four star hotel. It could possibly make a three star. I was told the fridge was not a fridge and would not cool water down. Only goes to 13 degrees c. Not safe for food or for drinks. Wardrobe door would not slide open. Trim falling from cuboard. Best part of the room was the shower. Double bed was two singles pushed together. No kettle in the room to be able to make a drink. Breakfast was really good. A wide choice. Dinner was good but one big let down was no coffee or tea available. You would expect a four star hotel to provide this. Also know pool towels available unless you paid. Most things a four star hotel normally provides free you have to pay for. Hence my 3 star rating. Entertainment was a nice plus . I personally would not return to this hotel.

The staff were brilliant - from reception to the cleaners, from the bar staff and to the kitchen. The hotel was spotlessly clean throughout and the rooms were efficiently and thoroughly cleaned every day. This is more of a family hotel. The WiFi was generally very good. The breakfast - whilst slightly chaotic due to client volumes - was solid and reliable. Few things which disappointed: - Quality of the draft beer (too warm and flat) - no avocado or guacamole at breakfast - A significant charge for the safe (leaves a sour taste!) - no bottle of water provided daily in the fridge (standard for most 4 star hotels) A decent 3.5 star hotel, with a couple of simple tweaks could bump it to 4!

We stayed at BQ Delfin Azul from the 3rd–10th and while our holiday didn’t go as planned, the staff made an incredibly difficult situation so much easier to navigate. This was our first family holiday with our 7-month-old son, something we had been looking forward to for a long time. Unfortunately, my partner was admitted to hospital for four days during our stay, turning what should have been a special week into a very stressful and frightening experience. After returning to the UK, she required emergency surgery, which really highlighted just how serious her condition was. Throughout it all, Sonia and her team were absolutely amazing. A special mention must go to Danielle (reception) who showed such genuine kindness, compassion and empathy. She helped arrange taxis to and from the hospital and, when things felt at their most uncertain, reassured me that they would take care of me and help find a solution. Being in a foreign country, caring for our 7-month-old while worrying about my partner in hospital, I was scared, stressed and overwhelmed at times. The kindness and reassurance they showed me made an enormous difference and helped me get through those difficult days. What stood out was that this kindness wasn’t limited to just those who knew our circumstances. Every member of staff we encountered was friendly, welcoming and eager to help. The hotel itself was spotless, with the cleaning team doing a fantastic job throughout our stay. The entertainment team were brilliant, creating a great atmosphere, and the food was delicious with plenty of choice. Nothing ever seemed too much trouble for anyone, and the genuine care shown to us during such a challenging time was remarkable. While our holiday may not have gone as expected, the compassion, professionalism and humanity shown by the staff left a lasting impression on our family. Thank you all for your kindness and support during one of the most difficult weeks we’ve ever experienced. We will never forget it and we cannot wait to come back!

e recently stayed at this hotel in Alcúdia and, while we had a good holiday overall, I don’t feel the hotel quite lives up to its advertised 4-star rating. I’d describe it as a good 3-star hotel with some strong positives, but also several shortcomings that prevented it from feeling like a true 4-star experience. The biggest positive is the location. It’s excellent. The beach is only around a 3-minute walk away, Lidl is about 5 minutes away, the port is roughly 20 minutes on foot, and Alcúdia Old Town is around 25 minutes away. The area is completely flat, making it easy to walk everywhere. There is also a bus stop directly outside the hotel where you can catch the 302 service to and from Palma, which takes around 1 hour 20 minutes and cost us €9 per adult each way. The hotel itself is modern and generally clean. Our room looked fresh and contemporary, although it was quite small and would probably feel cramped if more than two people were staying in it. The pool area was another positive. The pool was clean, never felt overcrowded, and there were always plenty of sunbeds available, even though some guests reserved them early in the day. Unfortunately, the biggest issue throughout our stay was noise. We were woken up every single night by noise coming from outside the hotel. Sirens, motorbikes, cars, and groups of people walking past late at night were a regular occurrence. We were located at the end of a corridor and rarely heard neighbouring guests, so the problem seems to be external noise rather than thin walls between rooms. If you’re a light sleeper, this is definitely something to consider. The room amenities also fell short of what I’d expect from a 4-star hotel. There were no robes, slippers, drinking glasses, or complimentary bottled water in the room. The mini fridge was completely empty on arrival. We arrived at around 3am and ended up spending approximately €8 on four small bottles of water from the vending machines in the lobby. Even the room safe required an additional charge to use, which felt disappointing. Another frustration was the kettle situation. There are no kettles in the rooms, but you can borrow one from reception by paying a refundable €20 deposit. However, supplies are limited. We requested one and had to wait three days before one became available. Although the room generally appeared clean, there were a couple of housekeeping issues that stood out. One of our towels had a hole in it, and the bottom of one bedsheet appeared to have small stains that looked like dried blood spots. Neither issue ruined the holiday, but they don’t inspire confidence in a hotel claiming a 4-star standard. The staff, however, were excellent. Every member of the front desk team we encountered was friendly, welcoming, and helpful. It’s important to separate the hotel’s shortcomings from the people working there, because the staff consistently did a good job throughout our stay. The real stars of the hotel were the entertainment team: Flora, Venus, and Marta. They worked incredibly hard every day and deserve special recognition. The entertainment programme catered to all ages, with a children’s mini disco every evening and a wide range of daytime activities including water Zumba, quizzes, axe throwing, and pellet gun shooting. They brought a huge amount of energy and enthusiasm and were one of the highlights of the holiday. The food was generally good, particularly when included as part of your package. The evening buffet offered plenty of choice and some dishes were genuinely enjoyable – the limoncello chicken was especially good. However, if you’re paying separately, I don’t think it represents good value. Breakfast costs €14 per person and dinner costs €22 per person, which felt overpriced for the quality on offer. There is certainly plenty of food available, but the focus feels more on quantity and variety than high-quality dining. For those paying separately, I’d recommend exploring the local restaurants instead. One useful thing for future guests to know is that you must wait to be seated for both breakfast and dinner. We initially believed breakfast was self-seating because we were waved through on our first morning, only to be told the following day that we needed to wait to be seated. It wasn’t a major issue, but clearer communication would have avoided an awkward misunderstanding. The hotel Wi-Fi is free, which is appreciated, but we found it unreliable in our room. As our room was located towards the edge of the property, the connection frequently dropped out. Finally, if you’re staying in the area, I highly recommend the nearby Smash Burger restaurant, which is about a one-minute walk from the hotel. It served one of the best burgers I’ve ever had and became one of the highlights of our trip. Overall, we enjoyed our stay and had a good holiday thanks to the excellent location, friendly staff, hardworking entertainment team, clean pool area, and decent food. However, the poor soundproofing from street noise, lack of expected 4-star amenities, extra charges for basic conveniences, and a few housekeeping issues mean I can’t honestly rate it as a 4-star experience. If marketed as a solid 3-star hotel, I think expectations would be much closer to reality!

Great location 2 mins from beach v friendly staff all through hotel rooms a bit sm but manageable food and entertainment v good plenty of sunbeds

The hotel is lovely, room was compact but clean & tidy, only used for sleeping anyway, location is a bit noisy, local motorcyclists don’t appear to care about people sleeping when they go past early hours of the morning revving their engines and during the day some of the buses going down the main road sound like they are propelled by jet engines, need to walk probably half an hour to find bars & restaurants, food was good for the most part, we only had 2 out of 7 nights where we didn’t enjoy the food and we chose to skip a couple of breakfasts purely because of repetition of food, staff are very friendly and welcoming, they have a snack bar at the pool side which is more like a restaurant, gets very busy across lunchtime, food is available to order from the menu between 12pm and 6pm

100% recommend. Very clean and short walk to beach and port/harbour. Breakfast has good variety.

Hotel was lovely. Always clean & tidy. Staff were very helpful, polite & friendly. Will definitely go back

I reserved a room at the Delfin Azul for one night as it has been recommended on "Mallorca under the Sun" (YouTube), and I can see why it was recommended! The hotel itself is only a 3/4 minute walk away from Alcudia beach, close to several shops (including LIDL)/restaurants and is directly opposite bus stops to Alcudia, Palma, Palma Airport and more! I decided to stay in a double room without a balcony for €39 for the night, and paid €12 for breakfast upon arrival. The room itself was excellent value for what I paid, the room was spacious, clean, had plenty of storage and the bathroom was much larger than expected (this was a wheelchair accessible room). The pool area was well laid out, with a large enough swimming pool, and plenty of activities for children including a splash pool. However, there is always room for improvement and this came at breakfast. Despite the staff all being welcoming, and the food being cooked very well for the most part - I felt the selection was small compared to comparative hotels that I have stayed at, including another BQ hotel on the island. There were no sausages at all for breakfast apart from hot dog sausages, and the salad options were limited, despite tasting delicious. If you're looking for somewhere for either an overnight stay like myself, or a short Alcudia stay - I would recommended this hotel.

We stayed at BQ Delfín Azul for 3 nights and overall found it to be very good value for money. The rooms are on the smaller side but perfectly adequate for a short stay. The balcony was a good size and the pool view was a nice bonus. The beds were very comfortable and it was great to have a proper duvet rather than just sheets. We were bed and breakfast and found that the breakfast offered a good variety each morning. The seating system worked well and made the experience feel organised and relaxed. Check-in and check-out were both quick and efficient, and the luggage room was a useful addition for later departures. The hotel felt clean and modern throughout. The pool area was well maintained and the pool itself appeared clean, although it was very, very cold. There were plenty of sunbeds available with no issue finding space later in the day. The location is excellent, with plenty of shops, bars and restaurants within easy walking distance. Drinks at the hotel were fairly expensive but in line with nearby bars and restaurants. Entertainment seemed decent from what we saw. The main issue was around the pool area. The lifeguard was playing football close to the pool and sunbeds, which felt inappropriate. On two occasions the ball hit our loungers directly and the lifeguard only moved when I eventually asked - and made me feel like a major killjoy!!! This should not require guest intervention, and the priority should be supervision of the pool. There was space behind the sunbeds where ball games were taking place without disturbing others, which would have been more suitable. Overall, a very good stay and a solid option for a short break

Fantastic hotel, stayed from the 29th march - 3rd april. Check in was quick, we didnt find the rooms to be particularly small like everyone has mentioned in the reviews, it was big enough for what we needed. We were half board, the drinks were more than reasonably priced and lots of selection for food, pizza’s, chips, kebabs, veg, cheese, meats, bread etc. plenty of desserts and ice cream to choose from. There was full english, and lots of pastries, fruit, doughnuts etc in a morning. The food was always hot. The tuna and sweetcorn pizza is amazinggg!!! We had it 3 consecutive days at the snack bar. The kids club staff were amazing, my kids loved them and really went out of their way to make sure they had a fab time and organised activities, they always said hello to us, even in the dining area. We had a fab time doing karaoke one evening and the michael jackson tribute was fab. We won a few quizes to which was great. I loved the sparkling wine, thankyou. The bus stop is right outside the hotel, so not having to walk ages. Bus goes to the airport from here too or its €90+ euros in a taxi. The beach is a 5 minute walk away. Its super close by. Lidl is 5 minutes walk, this was great for crisps and drinks in the room. Overall a fab stay, we would come back just maybe later on in the season when its a bit warmer as the pool was freezing and the hotel wasnt massively busy. Thankyou for having us.

We had a great stay at the end of March into the Easter weekend. The hotel was great, with the staff being attentive and welcoming. The hotel, room and pool area was very clean. The room started off a little cold (it was March) but it did warm up with the heating option of the air conditioning. The TV was programmed with some useful UK channels (which makes a change), the bathroom was excellent with a decent shower and associated shower gel and shampoo. We had the half board option, with plenty of food options, catering for Spanish and German tastes, the breakfast was very good and was open from 7:45 to 10:45. The location was great for walking, and the port was only about 1km away.

We spent a week in the BQ Delfin Azul during the October school holidays, we went with our children (19 & 8) and my mother in law (79) . As most reviews state the rooms are on the small side but for the amount of time you actually spend I. It , they were absolutely fine. The hotel is in a good location, an easy 5 min walk to Alcudia Beach which is Beautiful and a 10/15 min walk to the main shops/restaurants at the port. Old town Alcudia is further away about a 30/40 min walk or a quick bus or taxi trip (taxi only cost us 7 euros) and is definitely worth a visit. Staff at the hotel are all very friendly and helpful, from finding my mother in laws lost hat to leaving a bottle of sparkling wine in our room as a surprise on my birthday. The hotel itself is quite small but the pool is great and the splash park fantastic for the younger children, there’s even a small playground . There was never any issues over getting a sunbed either. The restaurant food was excellent quality especially at breakfast, with an omelette station and the usual variety of cereals, meats, cheeses, hot food etc. In the evening dinner had a variety of theme nights with Mexican, oriental, American, fish etc being a few, and the desserts were always abundant. My only niggle here was that my 8 year old is a picky eater and there wasn’t much he would eat on the majority of nights. There was always margherita pizza which he had with chips, potato wedges etc most nights but apart from the America theme night (when there was hamburgers, sausages and macaroni cheese ) there weren’t the usual chicken nuggets, sausages/hotdogs etc. I wasn’t too concerned about this as we were only there a week but may be a concern if you’re staying longer with small/picky children . The evening entertainment was a bit hit or miss for us, like most hotels they have a mini disco followed by a variety act each evening these included flamenco dancers, singers, gymnasts etc, some were fantastic others not so much. Overall we thoroughly enjoyed our stay here and would go again.