BQ BELVEDERE HOTEL

The hotel was nice but not in a rush to go back. The hotel is clean and food was good. The rooms were very small and we struggled to find somewhere to put our suitcases. A couple of days our room didn't get cleaned because we were not out the room quick enough for them! Entertainment staff worked very hard and were lovely and did lots of activities throughout the day but the evening entertainment was not great. The lifts are a nightmare and not big enough. We were lucky we were on the top floor so they were always empty when they came to us but we would then stop on nearly every floor on the way down and people would be stood waiting and unable to fit in the lift as they can only take 6 people, but even that was a squeeze. My biggest complaint though was the staff in the restaurant. They did not make you feel welcome at all. They were quick to get you a drink when you first sit down but quite often the wrong drink, but we never managed to get a second drink with any of our meals, they just walk straight past and blatantly ignore you. They had to much attitude and looked like they didn't want us there.

We stayed at this hotel as part of a larger family group to celebrate my brother’s birthday. The hotel is immaculate. Our room was very comfortable and housekeeping kept it very clean. The shower was amazing and the air conditioning worked well. The range and quality of food was fantastic and each station had someone cooking so there was always something hot and fresh to eat. The restaurant staff were very accommodating when on a couple of days we asked for all 10 of us to be seated together even when they were rushed off their feet. The pool area is lovely with plenty of beds available, the pool was perfect but be aware that it is very deep in the area closest to the hotel. The snack bar serves the best chicken nuggets ever! The drinks, especially the mojitos and slushy are delicious. The queue can be long on occasions. Over all we felt we had value for money and a very relaxing break and would recommend this hotel for that.

Just returned from a 1-week all-inclusive stay with my family (6 adults & 1 child).  ⭐Overall A very enjoyable stay at this resort - relaxing, clean, and well‑run.  ⭐Pros - Only 15 minutes transfer from airport to resort. - Excellent food quality and variety - consistently impressive across meals. - Resort size is ideal - spacious without feeling overwhelming. - Drinks queues are busy at times but never a long wait. - The evening entertainment is loud enough to create atmosphere, but not so loud that it disturbs you if you’re sitting away from the stage. - Outstanding in‑room hairdryer - the best I’ve had in a hotel (despite needing the button held down). - Amazing shower! Not the usual hotel drip drip shower head! - Peaceful and quiet residential location — not a rowdy tourist strip. - Great milk selection - full‑fat, semi‑skimmed, lactose‑free, oat and soya. - Very clean throughout - both public areas and rooms. - Plenty of sun loungers - never had an issue finding six. ⭐ Things to be aware of (Not “cons” per se, as some people may care and others may not). - Small, expensive on‑site minimart with limited items. - Residential area - very few nearby souvenir shops or holiday‑style surroundings. - The hill leading out of the resort is extremely steep - worth noting if you have a pram or mobility concerns. - Three‑drink ordering limit - not an issue, just mildly inconvenient. - Alcohol measures are very loose — a bit of a free‑for‑all! - No complimentary bottled water but you can ask for your bottles to be filled up at the bar. - Fridge temperature was very low - fine for water but not suitable for keeping milk cold. Items spoil quickly (my milk lasted only two days). - Breakfast toaster doesn’t toast adequately - expect multiple rounds. - If you do not bring your own beach towels, the hotel ones are €10 (for 1 week) + €10 returnable deposit; you do get fresh towels daily if you choose this option. Not allowed to take towels down from room. - No kettle in rooms. - Room sizes are on the slightly small side. In summary, we loved it so much we are still talking about it on our group chat and potentially looking to return this year!

Lovely hotel, large pool area, plenty su. Beds. Spotlessly clean, good entertainment during the day, didn’t stay at night so can’t comment on that. It’s a steep hill with lots of steps to get to the town or the beach, not suitable for anyone with mobility issues. The town is a bit tired and scruffy in parts. We did have some good food in town as we didn’t stay all inclusive. Breakfast in the hotel was lovely. If you are paying for drinks and not in all inclusive, you should get premium drinks and not the stuff out of a machine in plastic cups is my only gripe.

well, looking forward to a nice 5 day break full of smiles....THIS IS NOT the place. Bar staff at the pool side and in the hotel are awful, very rude, NEVER smile, they just dump the food and drinks on the tables. myself and 4 other couples were all saying the same sadly. Rooms are standard which is ok, lifts are very slow. not a great deal to do around the area on foot :-( wont be returning

The pool and garden area is brilliant the single room I stayed in is compact but perfectly acceptable but anyone on the larger size is going to struggle in the minute shower also tea making facilities would be nice.The mains dinner menu lacked variety possibly a personal opinion and was always cold the choice of deserts and fruit was very good but no decent bacon or sausages at breakfast.The entertainment team worked very hard with the various activities etc evening entertainment was the normal so so acts magician acrobat etc and apart from a few bar staff etc I found the rest a miserable lot think they need to be told to smile a bit more.On the first night I had water pouring through my bathroom ceiling from a room above no one seemed very bothered and I had to get them to come and dry it out after it stopped dripping about 11 pm . I would stay there again but tell the staff if they don't like doing the job find something else and find a better way of keeping the food warm and provide some sort of Gravy !!

I have just returned from a long weekends stay with my daughter . First impressions weren’t great as our room wasn’t ready we were informed there was a room downstairs to keep our belongings in. It was extremely hot and not very clean . The door on the women’s changing area didn’t shut . Once inside the hotel we found it very nice , the room which was double Seaview was small but lovely and very clean, the air conditioning was extremely loud also no kettle . The main plus we found was the food which was lovely with plenty of choice . Always sun beds and the pool was lovely . The bar to get drinks was always busy and not enough staff to cope with demand . We didn’t see any entertainment apart from staff dancing around the pool. The area wasn’t the best nothing around it and the road into town wasn’t pathed and quite steep . Overall it was a good stay but would not have like to be there longer than I was

Firstly the hotel was clean. The staff friendly and helpful. The food was good The location was poor as no where to walk to safely with children outside the hotel. Curtesy bus to Palmanova was good. There’s only one bar open during the day so be prepared to queue for low quality local drinks. Not good as we were half board and paid for such drinks. Our main issue was the lifts. 4 lifts for the hotel. Some not always working. Be prepared to wait 10 minutes at busy times for a lift. The rooms were small but clean. The shower in single rooms were tiny and uncomfortable to use. Plenty of sunbeds though the ones under the trees weren’t cleaned daily so often dirty and unusable.

Entertainment was not good food was average pool was excellent 90% of staff was just ok bar in hotel the staff were not happy made you wait would not go back

Stayed at this marvellous Hotel for one week in June and it was fantastic, friendly staff never a sad face. Animation team never stopped entertaining the whole time. Spotless Hotel, pool was delightful food was awesome 10/10 for me will definitely stay again👍

Fab location with lovely views. We stayed in a sea view room which was lovely. Hotel had a lovely chilled family vibe to it, not many things for teens to do though. Our room was lovely and clean, beds made every day etc. The hotel itself is spotless, no sooner have you finished eating or drinking then someone has taken empties away! Very tidy hotel! Very good value for money - we had half board and that was brilliant. They have a fantastic range in the dining area but was a bit disappointed in the snack area near the pool but understand why they sell what they do. Have to say that I was gutted not to have a kettle and tea making bits in our room though! They didn’t lend them out either. Also, didn’t seem to do room service. This didn’t matter to us but may to others. The pool is lovely but can be freezing to some! All the staff are very very friendly and the entertainment isn’t forced on you. I can say that I’d definitely recommend and I’d love to go back!

So disappointed on our arrival that we repacked and left. Then we checked in to a proper 4 star hotel. Let me explain why....My cocktail in the pool bar was undrinkable. We were bed and breakfast so paying for our drinks so expected it to be reasonable. Aircon did not work in our room so told reception and they said it was us not pressing the correct buttons! No kettle to rent so told to buy one then tried to get a small amount of milk. Reception told my husband to go to the bar. They charged him 2€ but when he tried to pay with Amex they refused saying he couldn't despite him paying the local taxes at the reception with Amex! He then was blocked by the a barman from leaving who embarrassed my husband infront of a busy bar full of guests. I asked for a cup for tea and was refused incase I broke it in the room despite having glasses in the room! Absolutely ridiculous! This is NOT a 4 star hotel! Shame on this hotel and Shame on Easyjet holidays for mis-selling it as such. Disgraceful. I've stayed at plenty of 4 star hotels and this is not 4 stars. Maybe fine if you're all inclusive and don't care about the quality of your drinks, lack of service and a tired room that don't have the basics. DON'T STAY HERE

Great time at BQ Belvedere with the family. Modern and well maintained and cleaned rooms and amenities. The staff were great across all areas of the hotel. We went half board and the food for breakfast and dinner was brilliant- something for us all and extremely varied across the time of our stay. The free bus to palmanova was great and the frequency was brilliant. Pool area extremely well kept, plenty of beds and really pretty views across the hills in the back ground. A few things to further improve, evening entertainment was OK (music quiz was the most fun and the magician was good also) and the kids disco had the same songs every night.. the lifts were also quite temperamental so could do with being looked at. All in all, a wonderful stay. ✨️ we would definitively recommend.

We spent the Easter weekend at this hotel on an all inclusive package booked via Jet2. We had a really good experience. Check in was super welcoming and friendly. All staff were friendly and helpful during our stay. The hotel was clean and well kept and we were happy with our room - a little on the small side but clean, modern and comfortable. A super view from the ninth floor was a bonus. The bathroom had a good shower. The area the hotel was in was a little run down in places but we knew this from our research - we wanted to be in easy reach of Palma - the bus right outside the hotel took us into Palma for 2 euros and ran frequently even over the bank holiday. The all inclusive food was very good - the only slight issue was no labelling for allergens or sensitivities. Also no obviously available alternative milks and most dessert contained cream. I assume if I’d asked they could have sorted this but I think they could cater for gluten free and lactose sensitive customers better. Otherwise a really good few days here, we would return.

Booked a last minute 4 night stay. On turning up at 22.30 we enquired if there was anywhere to eat. Immediately the reception staff took our suitcases and told us to go to the restaurant quickly as they had snacks on till 11. The reception staff were wonderful, helpful and polite. Explained where everything was within the hotel. We were all inclusive, drinks were lovely and the food was too. Every member of staff that we met were lovely. We took the shuttle bus from the hotel (which was free) into Palma Nova for a few hours. Nice touch by the hotel. Taxis were plentiful too and from the hotel. Pool was cold, however the weather was lovely ...plenty of sunbeds. A relaxed hotel.

My daughter and I stayed in this Hotel for a week recently. The staff were very nice, food lovely, bedroom comfortable and the Hotel was very clean. I will definitely return.

The hotel is big and can accommodate thousands , so if you like the crowd. While I am visiting the hotel is quite empty. Running on probably 20% occupancy. There are too many rules and restrictions. I have not seen one example of a good customer service. The left over from dinner is served back in breakfast. We are smokers. I requested if I can take my morning coffee to smoking area and they blatantly said No even if I assured I will bring back the cup. I spoke to two managers and they said sorry the rule is the rule. In all it feels like visiting a grumpy aunts house that no kid wants to goto. Really bad bad customer service and communication. There’s no hot water kettle in the room. To make anything. My partner had tummy pain from dinner and I couldn’t make him tea or bring him tea or bring him any fruits to eat. Never staying here again. I work for Marriott from a long time. Our guests having a nice stay is most important to us. I think of you want something cheap because this hotel wasn’t pricey in first week April , but good food good service - go somewhere else.