BORDOY ALCUDIA PORT SUITES (ADULTS ONLY 16+)

I pondered over booking this hotel for a quick week away, after reading some of the previous reviews? I should not have been concerned. From the very warm welcome when we arrived, through to today, almost home time, our experience has been at worse, positive and at best, lively. The hotel is not 5*. It does not badge itself as such but it is an excellent 3.5*, if there is such a thing? Very clean indeed, lovely, friendly staff everywhere and a peaceful, yet holiday vibe about the place. Great choice of food, every single meal. It’s not gourmet - they don’t tell you it is, but there is, genuinely plenty of good choice. The restaurant is always full on AC, so the food cools quickly, but it’s served hot. The choice of dishes isn’t huge, but it’s varied and the quality is good. Excellent fresh omelette Cooke for me every minute, exactly as I like it. Never had a problem getting a drink, either in the restaurant, or bar? You sometimes have to queue for a few minutes, but it’s a chance to chat with someone new, in the queue. Entertainment isn’t cruise style. Basically, it’s Martin, who everyone adores. He’s the Animacion guy - yes, just him and he does a wonderful job. He reminds me of the Duracell Bunny - loved him. Bar staff are lovely, pool is warm, clean and large enough for everyone. The bed is the largest, most comfy hotel bed I’ve ever slept in? We were in room 526. Great views. It’s so worth upgrading to AI and better room, which we did. Getting a quality drink was no issue and lots of really nice cocktails on AI - Strawberry Daiquiri was my favourite. Free use of lovely sauna, steam room and jacuzzi. This hotel is a teeny bit tired? If you look hard for it? Maybe a new carpet need in places, but my advice is don’t look for it? Just enjoy the place, its staff and what it offers. For the price we paid with EasyJet, we felt it’s been good value for money. It’s a much nicer hotel that some reviews give it credit for - much, much better!❤️

Had the best time at this hotel. The staff are amazing, helpful and go the extra mile. We were there for 2 of the england games -World Cup and they moved tables and chairs so we could all watch together in the bar. What a fabulous atmosphere. The drinks and food were lovely. Very pleased to give them this review. We had a great time.

8 night stay at Bordoy Alcudia Bay Hotel with my husband. Our first time to Mallorca. We were happy with the hotel and were half board. We had a third floor room with a pool view. Room was spacious and had a fridge, kettle, tea and coffee making facilities and a safe (free to use) which was a nice touch and very useful. There was adequate hanging space, shelves and a drawer. The bathroom was fine with shower and toiletries. Cleaners did a great job each day. Breakfast and evening meals were good with plenty of choice for all. Pool area was lovely and plenty of sunbeds. Daily activities if you wanted to join in. Music was good and not too loud, quite a chilled atmosphere. Evening entertainment was good although not on every night due to World Cup matches. The beach was fabulous and a 5 minute walk away. All staff throughout the hotel were friendly and reception staff very helpful. Christina (the TUI rep) sorted a hire car for us which enabled us to explore further and drive through the mountains. Special mention to Daniella, Basil and Martin the animation guy who did a fantastic job with all the activities.

We stayed the the Bardoy for 10 nights Hotel is very clean and has a nice pool with spacious sun bed area Hotel room was clean and serviced by a lovely lady called Barbara who did a great job The food was nice although a lots of pork Plenty of variety from salad to hot food We were served by Joanna who was very polite Hats go off to Martin the animation entertainment guy who’s enthusiasm was off the scale with his aqua aerobics “ pretty Berlinda” come to mind lol Laura on reception was very helpful to as we had a maintenance issue for which the guy “ didn’t catch his name “ did a great job I would recommend this hotel And would return regards Lisa

We stayed in Room 202 between 22/06/26 and 02/07/26. We originally had booked on a Half Board Basis, opting for Breakfast and Evening Meals, flying from Gatwick at 16.50 on the Monday, arriving at Palma airport then on our return departing at 11.35, travelling with TUI. The flight was fine and the so called ETA, passport control debacle, seemed to have largely forgotten Palma or at least on the evening we arrived there was no-one at home – as we swiftly got fingerprinted and photographed and we were out of the airport and on the small minibus, which took us around the houses up into the mountains, along a cliff to goodness knows where – and finally we arrived at the Bordoy Alcudia Bay, near enough at midnight. We were checked in quickly and very kindly so continental style breakfast was offered to us – this was very welcome, kind and overall a very good first impression. The Room Our room was spacious for the 2 of us, with 25kg and 20kg of luggage, there was sufficient space for us to put all our stuff. The room had 2 chairs and the balcony had table and chairs and a dryer. I brought too much clothes, but despite what we had read on review sites and social media, found that we had enough room to put everything. The safe was a good touch as was the fridge. The bathroom, although showing signs of wear and tear, was great – a shower, loads of towels, different shower heads and plenty of toiletries plus a hairdryer. The only issue that people commented on that we found was that water did manage to get onto the bathroom floor – but, a strategically placed towel soon sorted that and no water ran into the room. Leave towels on the floor and they are taken away (and fresh towels are provided). Leave the green card on your bed and you will have clean sheets (we had ours changed twice, as we hardly slept under the covers – it was so hot). The rooms were cleaned daily and always before 15.00 – which they were all done (especially on check in/check out days). 2 bottles of water were in the fridge – apparently, you could ask for new bottles at Reception – but, we didn’t. Lidl was just up the road and 2.07 Euro and you got 9 bottles of water. Great Airconditioning too. Breakfast Ok, so at first it did resemble a canteen (if that word must be used) but, we always got a table (admittedly, we were eating at 07.30 every morning) and with a choice of cereals, yoghurts, continental selection (with more cheese than you would see in your local supermarket) and as much coffee and juices as you could have along with of course the obligatory full English breakfast, with choice of eggs and even freshly cooked omelette – I did find the runner beans, carrots and aubergines a bit weird for breakfast but hey ho. We never once had a bad breakfast. We then found that for an extra 21 Euro each, you could upgrade to All Inclusive – so this gave you lunch, plus drinks at lunch time, then as many drinks during the day plus at around 15.00 you could have sandwiches, cake and coffee. The upgrade was well worth it (just for the drinks/cake alone) Lunch Its hard to describe lunch – first off beer and wine is included and again, we arrived at around 13.00 so always got a table. Lunch was a choice of salads, then some kind of rice or pasta, meat (now people say, its all pork – but, I am unsure what kind of pig you get chicken, lamb or beef from – as we found that most of them were served daily with a choice – plus various fish. So you had stews, curries, fried, grilled, something in a sauce and even roast – then chips or potatoes. Then OMG – how many deserts could you eat – well as many as you wanted, plus ice cream too. Snacks So, not snacks as you would like – no lunch time burgers, or chips or pizza – you always had to go up for lunch – but come 15.00 a sandwich (nothing special, but not bad) plus pastries, doughnuts and cake – plus coffee. Drinks So during the day, you could have beer, wine, soft drinks and then cocktails – now, I am not a cocktail drinker but had Pina Colada, Blue Hawaiian, Gin Fizz, Strawberry Daiquiri, Lollipop and Tutti Frutti – ok, they were more crushed ice and syrup type pre made drinks – but who cares (and even on some occasions, you had to wait to be served) although soft drinks and coffee were help yourself, so you could get as much as you wanted, when you wanted – plus iced water on tap. Evening Meal At around 18.30 the evening meal was mainly a re-hash or a different variation of lunch, again, it wasn’t haute cuisine or fine dining, but it was generally well received and a good choice – I certainly didn’t go hungry. Again wine/beer on tap for those on AI – else, it was just water. Overall I was impressed with breakfast and the drinks and snacks – but lunches and evening meals after 7 days started to get a bit repetitive. The Pool There was a very large pool, plus off to the side was a smaller pool for lounging about it. We chose to go down at around 07.00 daily – both so we could get the same spot each day and also as we sat there for ½ an hour when it was cool and then have breakfast and be back – the pool officially was not “manned” until 10.30 although people did go in the pool and music was played early, the bar was open from around 10.00 Sunbed reserving – in my view placing a towel on your bed and wandering off for hours is not really acceptable and to be fair, wasn’t really done – mainly people came down early, stayed for about an hour – then went to breakfast – you could always get a sunbed – but whether it was in a position you wanted, was down to your arrival time. The beds were clean, tidy and did what they needed – there were tables too and umbrellas, which were had fixed bases – so you could put them up or down or take them out – but, you could not move your umbrella – this in my view meant that there was always some shade for everyone. The water was not freezing and allowed respite from the sun. People coming down at midday still got beds. Daily Activities. Usual fair of rifle shooting(!!), darts and table tennis – with yoga too. Aquafit – Aquagym, with Martin for 45 minutes was great. He took control and made people dance, exercise and conga in, out and around the pool. His daily music selection was comfortable to listen to and his fitness mix was great. The water polo was great to watch too. Plenty of space in the pool. Evening Activities. Karaoke, Disco was the norm – I think that the World Cup didn’t help as there were no dancers, acrobats, comedians etc – what I felt was a shame that if the Music/Quiz/Bingo was advertised, we might have gone as we only found about the Bingo on our last day. Martin though, was crazy – he was the life and soul of the entertainment, was polite and energetic and great to watch and listen to. Staffing We must thank Trini, Ricardo, Joanna, Alba, Daniella, Tomas, Laura and Basel – mainly the bar and serving staff who got to know daily and by the time we left, knew exactly what we were drinking – of course, a big thanks to all the kitchen staff and housekeeping team and the maintenance men, who looked after the place. The hotel is clean and tidy, the lifts are a bit cramped and sweaty but being on the 2nd floor wasn’t much of an issue so we used the stairs. Overall, we enjoyed our holiday, we could relax and do nothing all day every day. We would come back but I think we may either just do B & B or Half Board (it’s a shame, you cant swap lunch for dinner on occasions) As for Alcudia – I cant tell whether it was for me – I think partly the weather was too hot (not the hotels fault) and therefore we couldn’t walk far but: 1. The main drag – this doesn’t appear to have changed for 30 years and is the same tired supermarkets selling tack and people trying to usher you into their bar or restaurant – about a 25 minute walk and only worth going once. 2. The Beach – 15 minutes in a straight walk – rent sunbeds and safes on the beach, and a good walk early in the morning or late at night. 3. The Marina – over priced, too hot restaurants on the bay and generally too many people – only worth going to say you have been and about a 20 minute walk via the beach. 4. The old town 10 Euro or less taxi from the hotel (and then from the taxi rank bank) – we wished we went earlier – we ate out here, there are plenty of restaurants, takeaways, coffee shops and ice cream parlours – if you can, go more than once. There is a LIDL up the round about an 8 minute walk, there is an over priced restaurant directly opposite and then a few café/takeways up the road – but to eat out, you do need to do at least 15/20 minutes and for us, this year was too hot – so we more likely will come early June or late September, B & B and then eat out. As above – we would certainly stay at the Bordoy again. Michael & Tracy

Martin is the best activity leader I’ve met in a long time! Smiling, energetic, and great with the holidaymakers. Keep him on! Freddy

Spent a great all inclusive week at the Bordoy Hotel in Alcudia with family at the end of April. Loved this hotel! It was very clean, well organised, and well situated. Superior room on the fifth floor was lovely, the bed was really comfortable. Good variety of lovely food. Pool and bar area relaxed during the day, no rush for sun beds first thing in the morning. There was entertainment most evenings, music bingo was a highlight! What really made our stay special though was the staff. All the staff were so lovely; always willing to help, answer questions, or simply stop and have a chat. A huge thank you; you made our stay memorable.

We expected so much more from this Adult only All Inclusive Hotel. I will start by saying most of the staff are lovely and kind and happy, but there is not enough of them to do everything that is expected of them. This is a self service hotel in every way. You have to go to the bar for all your drinks. You often have to queue. Your table round the pool or bar will very rarely be cleared or cleaned. So unless you take your empty glasses back when reordering the areas start to look scruffy. Many guests took wipes down to wipe the tables before playing cards. You will never be served a drink at the table not even in the evenings. The All Inclusive bar menu is very limited. The Cava is absolutely disgusting. We bought Prosecco from Lidl daily. All cocktails and wines in the bar come from machines, I did not see a cocktail shaker all week. Hot snacks in the pool bar have always been included in every All Inclusive hotel I have stayed at. Not here. All burgers, pizzas, baguettes and salads are about 12 euro. The only free snacks are little cakes and some dry sandwiches. So for your meals you need to go to the upstairs restaurant which has no outside area. The food gets boring after about 3 days. There is a microwave if you prefer food hotter but we only used it on the pasta. Always a roast meat. Always a paella or risotto. The buffet is not massive which is great. The wine here is awful, it's a Chardonnay. You must ask for the wine from the machine if you want a pale white, or ask for Savignon. Different waiters understood it differently. The red isn't bad. The drinks are served at your table. Coffee machines only switched on for breakfast. How we missed an Al a cart restaurant, our mistake to think there was one included. We did find a restaurant nearby but it wasn't original Spanish tapas that we were wanting, more chicken wings and nachos!! We did go to Alcudia Port and The Old Town for evening meals, but quite expensive. We paid for superior rooms that included a separate sun bed area so that we didn't have to worry about "reserving" a bed like everyone else was doing. This worked well but not really monitored but we did always get beds. The loos next door to that area smelt so bad it wasn't pleasant. The soap dispenser in there was never refilled all week and neither was the bin which had cigarette ash in by people not observing the no smoking rules. We did not see a manager walking round checking these things and yes we did tell reception. There is just not enough staff. Housekeeping of rooms was excellent. If they forget to leave you your included bottle of water ask at reception as the bar staff will not give you one but there are places to refill your bottles in the bar if you remember to take one out with you. The animation guy is the best one we've had. He was great with water polo and aqua aerobics. He is on his own and works his socks off. He only gets Thursday off. The music round the pool is great but not too loud. Pool towels are 10 euro deposit and can be changed 3 times in set days. The location of the hotel means no sea view. It is 10 mins brisk walk away. Sun beds there are 18 euro for 2 with a parasol and you will need a one euro for the security box attached to parasol. It is an easy walk along the promenade to more restaurants but many are part of the hotels until you get to the main beach of Alcudia Port. The beach bars are ok but a glass of wine is 7.5 euro!! We enjoyed our time at Bordoy but it was not worth the amount we paid, just under £1200 each for a week with Jet2. Jet2 from Gatwick is brilliant a great new addition to Gatwick.

Just returned from a weeks stay at the Bordoy Alcudia Bay Hotel. A very pleasant hotel, at a very reasonable price point. This hotel is advertised as a 4*. It’s not quite a 4* in my opinion, but it’s also not a 3*. Somewhere in between would best fit. Room was very clean with basic amenities. Free and easy to use safe also. Room perhaps lacks storage space. Food in the restaurant had good variety, with different themes each day. Having read previous reviews stating that there are plenty of pork and fish options, I found this to be not true. I really enjoyed the offerings each time we dined in the restaurant. Around mid/late afternoon, there would be light snacks available in the pool bar. The pool area I found to be the highlight of the hotel. Very spacious and plenty of sunbeds. Guests do reserve sunbeds, but we never experienced any issues getting beds. Both pools were clean and well maintained. The hotel also has a spa which is free to access with jacuzzi, sauna and steam room facilities. The hotel is very convenient in its location, just 5 minutes from alcudia beach and 2 minutes from local shops. Local buses run through town often to numerous locations across the island at cheap prices. Overall, a very pleasant hotel at a very reasonable price point. Nothing flashy or fancy, just good, clean and does what it says on the tin.

Had a week all inclusive at the hotel. The hotel is very clean including rooms, restaurant, lobby and bar area. Food was very good with lots of choices and lived the theme nights, the variety was excellent. Staff were very polite and helpful. The only “slight” negative was the bathroom with no shower curtain or similar as the water ends up on the bathroom floor which you have to remove yourself. I think the white wine was very weak in alcohol volume , the entertainment can be very loud if you just want a quiet night in your room, other than these points I would definitely return ( restaurant staff were excellent)