Blue Reef Resort

WE HAVE ALREADY BOOKING SCHEDULE AND WE ALREADY PAID THE WHOLE AMOUNT. THE WORST THING IS THEY DONT WANT US TO ENTER WITHOUT A PROOF OF RECEIPT THAT WE ALREADY PAID THE SAID RESERVATION. I MEAN SOME OF OUR ACCOMPANY COULD NOT ENTER WITH THE RECEIPT TO SHOW. OUR RECEIPT IS WITH OUR FINANCE. WE WAIT TO SEND US THE COPY OF OUR RECEIPT. THE MOMENT WERE ON THE AREA, ONE OF THE STAFF WARN US CLEAN AS YOU GO. SO WE DEAL IT OK. SO WE THINK THIS RESORT IS NO BUDGET FOR JANITOR. (SO YOUR A QUEST OF THE RESORT, BE OUR JANITOR) ADVICE FOR THOSE WHO PLAN TO COME????? PLEASE DO NOT CHOOSE THIS PLACE IT MAKES YOU DISAPPOINT AND TERRIBLE EXPERIENCE. IT MAKES YOU BAD MODE ALL DAY...

We checked in late but i never realized that nobody can use the beach and the pool after 5pm! The room was ok physically, however they limit the number of persons to go in the room even for just to use the bathroom, you see i had some family who came to spend last few hours before i leave the country and the staff were just unreasonable!i wont recommend this to foreigners.

This is a very cheap place to vist kgs is a safe place to swim with a life guard on duty 27 7.u can bring your own food and drink in and their are grills to cook on their are also cottages for rent some have karaoke the price verys.try to arrive early 7am to get a cottage as they don't take bookings their is also a well stocked canteen which sells beer water food etc.their is a hotel on site of u wish to stay the price is reasonable the rooms are basic with tv shower aircon but check the sheets on the bed as our room bottom sheet was so badly stained I don't recomend the hotel

The facilities are great but the customer service is appalling. I called first to ask for their rates and then said I wanted to do a reservation because it's peak season and will be towing 7 kids ages 5-14 with us. I was informed that they don't take over the phone reservation. I need to go to their location to make the reservation which needs to be paid in full. So I told them that I am located more than 3 hrs away from them and this process defeats the purpose of "reservation" which is supposed to alleviate some of the stress. They insist that their only way to "reserve" so I said that we'll just go there then pay up on site. We came, and every parent should understand how stressful it is to travel with children. When we arrived, we were told they are full and no longer accepting guests. SO the "reservation" was horsetale and that they basically just do a first come first person who can shove cash up their @sse$ deal first serve. No one apologized of how badly we were treated. No one apologized to the 7 kids I had to drag back home (another 3 hr drive!) who were crying because they taught they'll be enjoying a nice day at the beach. GET YOUR ACT TOGETHER AND GOOGLE WHAT RESERVATION IS!

The spa area features a natural hot spring bath, saunas, an indoor pool, a gym and other facilities designed to help you relax and recuperate. On fine weather days, guests can also make use of the outdoor jacuzzi. The indoor pool area contains a kids pool complete with water slide for small children.