Blau Punta Reina Resort

A very nice hotel with great service. We definitely are going to visit it again. A big recommendation is Jerry at the bar. He has great suggestions and is always nice to talk to.

This is the place to go if you have primary aged children and under. Immaculately clean. Friendliest , accommodating staff. Nothing was too much trouble. Whilst we went to the local beaches, the pool areas looked amazing and were packed and the children’s entertainment too. No one will ever go hungry here although quite repetitive. We did not realise it was a resort predominantly meant for those with young families when we booked last minute. - must pay more attention! My brain is fried from the noise and carnage that every meal time and communal area provided. Meal times tested my reaction skills from the assault course little unsupervised ones presented. Given probably very few people come here without children I understand no adult only areas. The pool at the back over looking the ocean was very quiet with no children and we went there on our last day. Had to get a token at reception with cash deposit to then get a drink at the pool in a plastic cup despite being all inclusive what a faff! Milkshake was €5, yet alcohol can be consumed in unlimited quantities as evidenced in the bar the previous night at the England versus Croatia match. I notice an adult only version of the hotel being built directly opposite. I appreciate the relaxed vibe but I felt that the hotel could ask guests not to walk everywhere inside in their speedos and thongs dripping with water. Spa massage was fantastic. If my children were 20 years younger it would be a possible contender.

We have just returned from a wonderful stay at Blau Punta Reina and we already miss it. The resort is beautiful, well maintained and perfectly suited for families. The service throughout the resort was excellent, with friendly and helpful staff always ready to make our stay more enjoyable. A very special thank you goes to the Alpiclub team, who made a real difference during our holiday. Elisa is a natural leader, always energetic and positive, capable of bringing the whole team together with enthusiasm. Caterina combines organization and logistics with a cheerful attitude and a smile that never goes unnoticed. Edoardo is young but extremely promising, full of passion and dedication. Francesca is a true blessing for the children at the Mini Club, caring and affectionate, making every child feel special. Chiara only joined recently, but she has already become an enthusiastic and active part of the group and the choreographies. More generally, it was a pleasure to watch the entertainment teams working together. Their energy, enthusiasm and teamwork are remarkable. They seem like one big family, and that spirit is something guests can genuinely feel and appreciate. We would also like to thank all the staff involved in the evening shows. They do much more than simply entertain children: they create magical moments. Seeing our little ones immersed in the stories they love, meeting their favorite characters and experiencing those emotions with sparkling eyes and huge smiles has been priceless. These moments have given our children memories that will remain in their hearts for a long time, and as parents, we couldn't ask for anything more beautiful. Thank you, Blau Punta Reina, and thank you to everyone who helped make our holiday so special. We hope to return one day.

We went as a family May half term with 2 children. The hotel was spotless, rooms were great we had a junior suite. Towels changed every day and room cleaned if this was your preference. No kettle or tea/coffee facilities in your room. Apparently you could pay a fee for a kettle. There was a microwave and fridge. The staff were all very friendly and informative. We could not fault the food, amazing selection and quality. Lovely pools and amenities including children’s club. The entertainment staff were great with classes and activities during the day. Evening entertainment and table service for your drinks. The Musical was the best show performed by the entertainment staff. The Caves of Drac a bus ride away and would recommend purchasing online and you get a discount. The access to the Romatica beach shortcut from the hotel isn’t easy with little ones, a definite no go for pushchairs. The hotel does provide a shuttle service. Overall a fantastic family hotel.

The hotel was exceptionally clean, well organised and extremely friendly from arrival check in to dealing with any issues that occurred during our stay. The food, entertainment and rooms were all above my expectations.

We visited during the school October week. I wouldn't recommend. The buffet food was bland and despite not being a fussy eater, we struggled to find things to eat sometimes. Staff were very slow during service and the egg station often has an enormous queue (at least 10 people) making it inaccessible. The pool bar was swarming with wasps and made it really unpleasant when having to go get drinks. The pools themselves were very cold, though I appreciate the rain and cooler temps in October probably exacerbated this. The worst part though was the spa and the attitude of the male member of staff that worked there. I went in to book time at the spa during one of the downpours and he started on his clearly rehearsed script about hours the spa is open, when children are permitted in and then started to explain how we could rent towels. At this point more people came in from the rain who they clearly knew from previous usage, and he began talking over my head to them. A bit rude but whatever, the main point being he had obviously been interrupted in his speech which meant he didn't finish explaining the towel situation on how you would get your deposit back. When I used the saunas before a spa treatment it was average, the child free areas weren't properly enforced and children were regularly opening sauna doors which meant they didn't stay at temp. Overall that part was a bit of a let down. On our final day my husband took the towels back only to be told that we wouldn't get the deposit back without the receipt. We could say the date, time etc when we rented them but he was quite rude to my husband who had our autistic child with him at the time. I managed to find the receipt and went back to the spa to speak with him, as this wasn't something that he had told me when he had been interupted, taking my older son (8) with me. When I mentioned to him he hadn't told me that, he became defensive and started raising his voice that he says the same thing to every person and I wasn't special so he wouldn't have not said it. I told him he was being rude, and I got "I'm sorry you didn't understand" I replied that wasn't an apology and he didn't tell me that, in any event I had my receipt and wanted my money back. He persisted that "I'm sorry if you didn't listen and I'm sorry you didn't hear me". I said again, that's not an apology, you're still trying to blame me, give me my money back. He then started shouting at me that I was a silly silly woman and threw the money at me. I said to him that he was rude and unprofessional and that it was a shocking way to behave. He continued shouting at me in front of my son saying I was a stupid woman and a disgrace for having this conversation in front of my son. It was him that escalated it, it was him that shouted at me. Months later my son still talks of the rude man who shouted at me! Such a shame as the view from our room was amazing. Everything else let it down.

I’ve stayed at this hotel for 5 years on the run we go every year! The hotel itself is very clean, cleaners work all day to keep it in tip top condition! The food is very nice they cater for everyone and different choices each day. The pools are amazing and the slides are great for kids. The evening entertainment is the best I’ve been to at any all inclusive hotel. All the reps are really kind and helpful there’s always activities going on weather that’s darts round the pool, archery, rifle shooting but there’s always activities and Pepe is the icing on the cake! Knows how to entertain and keep everyone happy. Will be back no doubt about that.