BG Tonga Tower Design Hotel & Suites

Great hotel. Fantastic food (I’m a vegetarian and was more than happy with the options) clean, good air conditioning and nice pool area. Would book again.

Highly impressed with hotel , most of the staff friendly, cleaners exceptional my only complaint was the bar people were not allowed in with wet swimming attire not even to get water , my advice would be open the pool bar the same time as normal bar and this would stop the problems

We had an absolutely lovely stay. Food is a really good choice everyday. There isn’t anyone that could go hungry. The staff are all polite and very helpful, table service drinks in the evening is a great touch. The pools are lovely and clean. Yes there is a little queue at 8am for sunbeds but there are plenty to go around. Even if you don’t get a sunbed in the morning, there is always some free from 2pm onwards, which the weather is perfect at anytime of the day and you can stay out there in the sun until after 5pm. The pool water is actually warmer in the afternoon if you don’t like it cold. But the coolness is what you need in the morning sun! The rooms were cleaned daily and the cleaning staff & maintenance staff do a great job! The whole hotel is spotless.

This is the second time we’ve been to Tonga, returning in June/ July 2026 after originally going in 2022. We are a family of 4 with two 4.5 year old’s. We had an absolutely fantastic 10 days. The hotel is kept very clean throughout. All staff including Reception, the bars, the restaurant and cleaners were friendly and couldn’t do enough for our boys. We had a 1 bedroom apartment room which was large, clean and had everything we needed (apart from a corkscrew for a bottle of wine!) We had a nice big balcony with a great view of the entertainment stage. Rooms were cleaned and made up to a good standard whenever we wanted them to be. Food for all inclusive was good. Lots of choice, a decent variety that alternated and it was all very tasty and well presented. Did the restaurant get busy at times? Yes. Did we once struggle to find a table? No! Special shout out to the Pool Bar. The buffet food they put on there everyday is fantastic; genuinely the best pool bar food we’ve ever had. Speaking of bars, there’s a good range of all inclusive alcoholic and non—alcoholic drinks including a strong cocktail menu and Cruzcampo on tap. The bar staff work tirelessly all day and night and service was always speedy and friendly. The pool scene is superb at Tonga. 4 different pools plus a little lazy river that our boys loved. The kids pool was perfect for 4 year olds with some good slides to keep them entertained. Again, it did get busy but we always got sun beds including on days when we went out later in the morning / early afternoon. We really like Can Picafort. The hotel is a 15 minute stroll to the main resort centre and beach. Lots of great bars and restaurants (we recommend Pirates and Voraz where we had great meals as well as Williams Pub where we enjoyed watching the England match) and the beach is absolutely beautiful. Lots of nice shops to mooch around in too. Also highly recommend No Frills Excursions who we used to go to Marineland - very impressive. Overall we had a fantastic holiday and would highly recommend both Can Picafort and Tonga specifically. Only slight downsides for Tonga were: Nightly entertainment got a bit samey / repetitive and 8.30pm for the kids disco was a little late for us. Also, the lifts aren’t great - quite slow and you can queue for a while at busy times. Would they stop us coming again? Absolutely not!

Tonga towers didn’t disappoint . Excellent staff . Large family rooms kept impeccably clean . Great variety of food and plenty of bar staff getting the drinks out as quick as possible Short walk to beach and the main shopping area

Food: awful! We never expect much with all inclusive but the food is not good at all, ended up eating out most of the time Staff: apart from the receptionist’s they are very rude. Especially the bar staff (not all of them) you feel like you are a hindrance to them Pool: lovely. Really clean, always get a sun bed too Rooms: Basic - does the trick. Lots of signs of wear and tear Entertainment: the nights entertainment was good especially the external ones. Shame you don’t see much of the entertainment team in the day Overall: you get what you pay for, not luxury but was ok.

Amazing hotel! Excellent location max 10 min walk to beach. Pools were Excellent! Something for everyone. We managed to get sunbeds everyday. Son and husband enjoyed games room. Food was great we found the food good. Lots of choices. Usually have pizzas, pasta some grilled chicken, steaks, fish, then a theme Italian, spanish, sushi, shellfish etc. Salad bar. Cooked meats and cheese and desserts. Breakfast was great the usual spanish bacon, sausages Usually 2 or 3 different types, beans scrambled eggs.... freshly cooked eggs, omelette, pancakes each day. Wide range of fruits, pastries, yoghurt, Cooked meats and cheeses. Lots of fruit juice machines and coffee machines. Our favourite night was the spanish night! The odd morning they had some special additions... one day they had a donut station, smoothie station, waffle and chocolate fountain. Rooms were clean and beautiful presented. Cleaned everyday to a great standard and cleaner was friendly. We were upgraded to a junior suite and it was perfect. Had beautiful view of the sea and pool area. 2 guys on reception we dealt with were amazing. One night our air conditioning was leaking. Reception helped and was sorted promptly. Definitely recommend 👌

Staff The majority of the staff are friendly, helpful and welcoming. We had no issues with any member of staff during our stay. The housekeeping team deserve special mention as they work extremely hard and always had a smile on their faces. A special mention also goes to Aurora at the snack bar. Her service was excellent throughout our stay and she was incredibly kind and attentive towards our wee one, which made a real difference to our experience. Jose M at the bar also deserves recognition. He consistently provided great service, was friendly, efficient and always seemed happy to help, even during busy periods. Entertainment Team Unfortunately, the entertainment team were the biggest disappointment of the holiday. Outside of the mini disco and evening shows, you hardly see them during the day. Activities are not communicated very well, and guests are often left wondering what is happening. Aqua aerobics was only available occasionally. What stood out most was how impersonal the entertainment team came across. They regularly walked past guests without even saying hello and often appeared grumpy and unapproachable. We also noticed what seemed to be a poor attitude towards some of the singers performing in the evenings, which was disappointing to see. It would make a huge difference if the entertainment team spent more time around the pool, interacting with guests, creating a friendly atmosphere and encouraging people to join in with activities. Mini Club The mini club was another disappointment. The soft play area, tables and some of the children’s facilities looked quite dirty and grotty. For an area designed specifically for children, cleanliness should be a much higher priority. Rooms The rooms are clean, tidy and perfectly comfortable. The maid service is excellent, with rooms cleaned and towels refreshed every day. The air conditioning works very well, which is a huge plus in the heat. The WiFi is very poor and regularly cuts out. We appreciate this is very much a first world problem, but in this day and age, reliable internet is something most guests expect, so it was frustrating at times. The only other downside is the lifts, which are terrible at busy times and can involve waits of up to ten minutes. Food and Drinks The food offers plenty of variety and there is always something to choose from, although some dishes are better than others. A few items are not labelled, so it can be difficult to know exactly what you are picking. The restaurant layout can feel like a free for all, with guests left searching for tables. At busy periods, the restaurant can become quite chaotic and lacks organisation. It often feels as though the restaurant is understaffed, which contributes to longer waits for tables, slower drink service and a generally more stressful dining experience. Having staff seat guests on arrival would make the experience much smoother and more organised. Drink service at dinner can be slow and on a couple of occasions we ended up just having water because we could not get served. Self service stations for soft drinks, wine and beer would be a great addition. The bars offer a good range of soft drinks and the free ice cream machine is a nice touch. However, it is disappointing that not all cocktails are included in the all inclusive package and some require an additional payment. Food service finishes at 10 pm and there are no late night snacks available. A small snack bar serving burgers, chips or hot dogs later in the evening would be a welcome addition. Pool and Sunbeds The pool areas are excellent. They are clean, well maintained and there is a good variety of pools for both adults and children. There are plenty of sunbeds available, although if you want one with a parasol, you need to be prepared to join the queue from around 8 am. One unusual point is that both the pools and showers use slightly salty water, which is particularly noticeable in the showers. Another slight disappointment is that food cannot be taken to the sunbeds. While it is understandable why the hotel has this rule, many other all inclusive hotels allow guests to enjoy snacks around the pool. Location The location is one of the hotel’s strongest points. We used a private transfer, which took around 45 minutes from the airport, so we cannot comment on the Jet2 transfer time. The hotel is only a five minute walk from the beach and is surrounded by bars, restaurants and shops. There is a McDonald’s right next door, Aldi and Lidl are within a ten minute walk, and there are several small supermarkets nearby. Whether you need drinks, snacks or any essentials, everything is within easy reach. Overall Value for Money This is not the most luxurious resort and, in our opinion, sits around a three star out of five experience. However, when you take everything into account, it offers fairly good value for money. The location is excellent, the majority of the staff are friendly and hardworking, the rooms are clean, and there is plenty of choice when it comes to food and facilities. There are areas that could be improved, particularly around the entertainment team, restaurant organisation, WiFi and mini club cleanliness, but overall we had an enjoyable stay and would consider returning.

A first class stay!!, The staff were first class, food the same, the best water in any pool at any hotel I have stayed at the AC worked a treat and was quiet, all in all ⭐️⭐️⭐️⭐️⭐️

Clean, comfortable, great amenities and lots for the kids to do. Staff are genuinely 1st class. Booking 3rd trip back for 2027 shortly.

First holiday abroad for our grandaughter. Cannot fault the hotel, it was spotless from rooms, dining room, reception and pool area. If I had to write anything negative it would be that there was no draws in the rooms only open shelving. All staff from reception, bar staff, waiters and cleaners exceptionally helpful. Food was good, well presented and plentiful, even fussy eaters would find something to keep them going. We were all inclusive (first time and a bit sceptical), but we found the service fast and efficient and plenty of choice. It is a family hotel, but if you want to have a quiet drink you can go onto the rooftop, it has a bar and plunge pool, with some lovely views. All in all a lovely holiday and would return.

Amazing hotel and not far from the beach & shops, very clean, room fabulous with the added bonus of a fridge & air con. Great choices of food with table service for drinks. Rooftop bar with amazing views. Lots of sunbeds around the various pools. Would definitely stay again, highly recommend

EXCELLENT! 5* from us! Food the best we have had especially evening meal , so much choice! Loved the fact the waiters bring your drinks to you. My only fault was breakfast a little cold. Hotel room absolutely THE BEST my daughter had the connecting room so she could shut the door in between us . The beds are so comfortable and big! So very clean. Maids brilliant and so friendly always speak. We had room 909 loved the view on a night 🌙 slept so well . Bar staff especially the girls so friendly always a smile on their faces. Pool area fab. Fab location we walked to the beach everyday. Loved it x well done !!

People who say this hotel is not value for money and not to stay here must live on Mars fantastic facilities food and drink very very good plenty of sun beds great staff at must do holiday 14 floors so lifts will take a bit of time .. food gues for meals are not a problem drink and snack bar at pool side very good and plentiful great holiday will definitely be back

We absolutely LOVE Tonga Towers! This was our second year in a row staying here, and we'll definitely be back. We travel with our 3 year old daughter and both sets of grandparents and Tonga Towers truly caters to everyone, from age 3 to 72. The hotel is clean, well maintained and offers something for all ages. We had a couple of cooler days during our stay, so we made use of the indoor pool, which was lovely. The staff throughout the hotel are fantastic, always friendly, helpful and welcoming. The rooms are cleaned as often as you'd like, pool towels are provided and for the ladies - the hairdryers are actually pretty good (which is always a pleasant surprise!). The food selection is excellent. We had a few fussy eaters in our group, but everyone found plenty to enjoy at every meal. Even my daughter, who is extremely picky and could happily survive on plain pasta and rice, was well catered for which was a huge relief! On both visits we've stayed on floor 9 at the front of the hotel and noise has never been an issue for us. You can sometimes hear entertainment from nearby hotels in the evening, but it didn't bother us, and we used a white noise machine for our daughter. I can't comment on lower rooms or rooms at the back of the hotel overlooking the pool, bar or entertainment areas. Overall, Tonga Towers offers fantastic value for money, with great food and drinks, excellent cleanliness and wonderful staff. We genuinely love staying here and look forward to returning again. Highly recommended! ⭐⭐⭐⭐⭐

Really nice hotel receltion staff brillant rooms were nice really clean food was really nice a bit cold breakfast drinks were fine cocktails coukd be better snack bar brillant entertainment fantastic would defo return xxx

Location was good near the front beach and shops. ( Mini train definitely worth looking at €4.50 adults €2.00 ) Taxi from the strip of shops near the beach front to the Tonga towers were around €8.50.Market is on Fridays at the harbour starts at 9:00am. Atmosphere at the hotel were mixed sometimes it was good and fun then other times you definitely felt judged. Entertainment team - best at kids disco and always wanted to involve all children at all ages. Would walk round the pool stated the activity then left. (Example "darts" didn't feel inviting or interesting then if someone did want to join they would be at the other side before the could open there mouth) Pool - one side (shallow) is where you can here the music and sometimes watch the entertainment team practice shows. Other side definitely prefer quite and could be asked to turn your music off. Rules state no pool floats or balls however children did use these during our stay. No life guard so if traveling with children definitely have an eye on them. ( Was an experience when children used a sunbed as a dive board which would lift before they even jumped into the water and this was at the shallow side) No water activities such as bingo or water aerobics. Bar - open at 10:30 if you take a Stanley cup only can fill with soft drinks no alcohol. All inclusive drinks have been watered down and some cocktails removed such as a pina colada and some wine. Was colder during the evening would have a hot chocolate and a jumper on during stay around June 6th - 13th. Rooms were amazing good views. only issue was the broken fridge which I called reception to fix they unplugged but never replaced whiled I stayed so all drinks were warm and couldn't buy chocolate as it would melt. Shower leaked in the corner and would leave water all over the bathroom so we used extra towels to dry up. No smart TV - tried to turn to English however only got one radio channel. Value overall good for the pool,entertainment was okay. Food was flat cold and no name tags on most food or allergy noted, had one microwave if you did want to heat it up. Breakfast - provided juice machine not the strongest drinks of juice. Lunch - best to use the lunch outside. Dinner - no longer guided to seats it was find a seat if you can ( they would be a drink menu on the table ) , took some time for someone to come ask what you would like to drink. Dessert- was mostly cream cakes. Ice cream is available on the other side,always fresh fruit. Cleanliness was amazing the cleaners couldn't get any better. ( Asked for an extra pillows in both English and Spanish and received the following day) Nosie level was good walls are fin but didn't disturb sleep. Definitely heard a due football chant training hahah. Note : Fellow holiday makers stated the hotel has been under new management twice and stated each time the value and experience of the stay gets worse. Overall review we would not return. However would return to the location just not the hotel