Best Cambrils

Great location for if you want the beach daily, 2 minute walk to the beach. Hotel is extreamly crowded and compact. 1 pool for 400 rooms roughly so getting a sunbed is a battle. Pool " opens at 9am" yet people are usually queing to put towels out at 7:30am! Due to this staff open the pool as soon at the que gets to big so if you "follow the rules" you will not get a sunbed at all. There is a policy that says if a sunbed is unattended for 30 mins that staff will remove the towels but that does not happen at all. Atmosphere of the hotel is loud with everything being so close together the restraunt is loud and lawless with most staff stood around not doing anything, at breakfast you are left to fend for yourself to find a table and the same at dinner. I had one staff member on one night actually put his hands on my shoulders to move me out the way so he could get past me to talk to another staff member which I thought was a joke, another staff member walked into a chair at our table - didn't awknowledge it and just walked on . Breakfast is OK/ edible, dinner is not worth it the restraunt is messy loud and again the staff are just rude and unpleasent. Plenty of local places serving reasonably priced food local to the hotel. The rooms are dated. Our aircon was not working when we arrived and had to bang the dial for it to come on, also the aircon does decide to turn itself off sometimes (no timer dial or anything just with a mind of its own) not the best of features when it is 34 degrees at 11pm. Our bathroom door would get stuck if closed completely to the point you nearly had to pull it off the hinges to open it, the shower does not have any temperature control on it even if you turn it to cold water hot water comes out and sometimes becomes scolding water. There was also mold on the wall in our room. Tea and coffee in the rooms is there but if you run out you can pay 12 euro for 20 sachets of your choice to restock. Rooms are "cleaned" whenever they feel like it, they also will not remove rubish from your room unless it is in the tiny bin in the bathroom, we left a bag full of rubish on the desk in our room and it was still there the day we checked out.We have been here for 5 days and our sheets have been changed once, they might also mop your floors and leave your fridge open for you if your lucky, the walls are thin if your neighbour has the TV on you will hear every word that comes out from it. Overall cleanlines of the hotel is poor crumbs everywhere, cocroaches in the hotel and just not good enough.The drinks at the bar are nice which is really important if you have to deal with how bad this hotel actually is it really takes the sting away. If you do for some reason decide to stay here bring mosquito repellants i have been eaten alive here and no where local sells anything so i have to accept my fate, i would ask reception staff about where to find some but not one has even said hello, good morning or anything to us since we checked in. There is one positive in this hotel and that is outside of it there is plenty of access to local towns such as cambrils ( lovely with plenty of restraunts, beaches and a marina) or salou (bit more energetic and good for the youth). There is no information in your hotel room at all so its a quick google search to find out check out times. At reception when you do check out it is alsoa very rushed experience, "did you have a good time?" "We hope you would choose us again!", none of that just thanks for your keys goodbye. Overall this is an extreemly disapointing hotel and i would not recomend to anyone unless you enjoy waking up at 4am to get a sunbed, being ignored by hotel staff even when you walk past and say Hola, eating warm food that isnt even that nice or getting destroyed by mosquitos. Horrific. Don't know how this is still a 4 star.

On a short break with my 2 sons. I find this hotel poor to the standards I am use to. Staff on the pool bar could improve in there duties and smile. Sun loungers crammed together at pool and towel rule does not adhere and staff turn a blind eye. Food , there is a lot to choose from but food is cold The WiFi reception is very poor. But if you want a quiet break? This is not the place

Standards very poor staff rude. Cold food and very noisy

Great stay,good staff,clean,fantastic pool area,good food,would recommend

I would advise any british or irish not to waste your money on this hotel,this was my wifes 3rd and now last time she will visit this hotel, the hotel is 99% spanish they get priority over us brits,the staff and people are so fude and arrogant and let you no you are not wanted there,my wife who is coeliac was told she was catered for ha ,the odd dish other than that chips rice and veg pretty much it really,entertainment dull noise in the hotel unreal the spanish must have a built in door slamming gene built in them,kids running up and down the landings its a playground seriousely ,the sunbeds around the pool where like sardines in a tin you could not get in between them no table to put sun oil or a drink on, the three couples we met the only brits in there said they woul not return ever agai,cambills itself is lovely salou ok but the spanish need to get some manners and treat the people who boost there economy with a little bit of respect ,i certainly dont reccomend this hotel for the british and im now done with spain for life now ,sorry but this review is true and jet2 should take it off there holiday list.

First time staying here. My wife and I like peace and quite. We usually go to adults only hotels. This was a last minute decision. Pros and cons for me personally. We stayed breakfast only. The breakfast was perfect. It had every thing. Help yourself relax and enjoy. The pool area you couldn't swing a cat the sun loungers were jammed in together so tight. You had to be extremely agile to get on a sun lounger with people next to you literally touching against you. It was child oriented loud music and activities for kids going on all day help yourself to your own drinks if you were full board. This wasn't for me. BUT a two minute walk across the street and you were onto a beautiful beach it wasn't until busy perfect for peace and quite. I spent the day on the beach each day with my wife. It wasn't cheap 25 euros for two sun loungers and umbrella but it was money well spent. It was very hot and I needed the shade. Each night my wife and I would eat out. A bus stop outside the hotel and for 2.20 euros each you would go to the old and new town. There you had everything. The World was your oyster. Every kind of restaurant and shops bars everything your heart desires. Room in hotel very clean plus cleaned every day with fresh towels and bottles of orange and coke and cold water put into your fridge in your room no extra cost. That was really good. You didn't know what was in your fridge when you arrived in from the beach tired and hot after lazing the day away. There was never any champagne in the fridge I suppose that would be expecting too much. Would I go back yes in a heart beat. One staff member stood out. On arrival and departure we were lucky to have dealt with a young man called Sasha. Very professional give us all the information needed to know couldn't have been more helpful. A credit to the hotel. He deserves a big pay rise in his wages.

Lovely clean hotel restuarant and food was lovely room was great fresh towels daily not much to do in the evening only downside sunbeds very squashed not much room to move pool was lovely and reception team very helpful

We had a great time at this hotel! lovely staff who are always happy and you can see work really hard. Everything was extremely clean! The beach was literally opposite the hotel and Salou very close, we chose to get a taxi but you can walk. We came as a couple. There was lots of kids at the hotel but we didn’t mind as we have a giant family with lots of children. I would definitely take them there as it was brilliant. Food was lush, constantly rotated during lunch and evenings too so never the same food every night. We did all inclusive which saved us money, I would recommend. Pool and snack bar was great, a few food options out there and plenty of drinks to choose from. Location was nice, quite quiet compared to some places we have been. Lots of food places near by and a few shops. Monday market in Salou was good too. We got presents for the family there. The small supermarket connected to the hotel was great too. The man in there is lovely and a legend. He gave us recommendations and was always happy to see his customers! Overall great experience at hotel best. We would go back and would recommend!

This is a joke wee were there may for 4 nights but 3 days we cdnt yuse our toilet was flooded reported it last night was unavailable as they striped the seat we reported it to jet to theve got back to us saying the hotel fixed it and they moved us into another room total lies we never even got a apoligy so am taking legal advice regarding this total lies and total embarasing if they dont fix this and appoligis al never use jet 2 again neverbe back at that hotel again total embarasment

We were very happy with the hotel, it was as we expected, excellent choice of food, drinks etc. It was clean, the staff were helpful and friendly. The location was good, very easy to get further afield via the regular buses which could be accessed close to the hotel. Plenty to see and do, not that far away. We particularly enjoyed visiring cambrils

Stayed at hotel as part of football tournament. Food was disappointing, pool okay, not enough sunbed. Room clean but no tea and coffee in room. Rip off that you have to pay for tea and coffee in room and 15 euros a day for parking in hotel.