Best Benalmadena

Great hotel with spacious rooms and good food

The hotel is in a quiet area overlooking the sea, approximately 2 miles from the harbour. To get to the beach there is a slope down either via the front of the hotel or from the pool area. someone with poor mobility could find this difficult. The hotel staff were lovely and extremely helpful. The hotel was clean with a nice reception , bar and pool area. We did not use the gym or the spa. The rooms we had were clean but dated ,you can pay for a kettle tea and coffee for your room.Pool towels are available for a deposit. Our room over looked the sea and the outdoor entertainment area, the entertainment stoped a a reasonable time. The dining area was clean nicely set out and flowed very well . The meals were varied and plentiful, I am vegetarian and found that a lot of the dishes near the salad area had either fish or meat added to them but I found the stir fry cooked fresh for each person fantastic. For breakfast the choice for both myself and my husband was very good. I would certainly consider returning again.

We came here as a large group booking of 18. Within a couple of days of arriving, several of our party became horrendously ill, with sickness and diarrhoea. Which by the last day of our stay maybe only 3 people have left unaffected. We initially blamed the food, with everybody becoming quite wary of what they ate. But after discussions we believe it to be a sickness bug as nobody had eaten all the same foods. Staff were not particularly helpful with this information. They did however offer to clean the rooms but with everybody so poorly and stuck in bed, the disturbance wasn't wanted. ! Onto the rooms. Lovely spacious and appeared clean. Upon initial entering the room. It was tidy and mostly clean. However the floors could do with a thorough mop as even after a shower our feet were filthy just from walking across the floor. Housekeeping didn't always leave us fresh towels or even toilet paper . We had to go and request toilet paper a few times this trip. Staff. The staff were very friendly and approachable. The bar staff, entertainment team and wait staff. Were mainly polite and gracious. Would i stay here again. ...? Most likely not!!!

Location not great , far away from marina but if you like a long walk it’s fine .rooms ok and very clean.we went half board and the food is not the best , breakfast ok but evening meal poor , and you had to pay for water ,nice beach bar outside hotel and a few restaurants.first time resort and would go back , but not at this hotel

The hotel itself was really nice. And we received a pleasant welcome in reception at check in. There were 18 people in our party. The rooms where of a decent size. But they only have double beds no single beds. This was a suprise so we did have to share. But not to much of a problem. The rooms looked clean but I did realise my feet getting a little black from they room floor, walking around in bare feet. So maybe not as clear as it initially appeared. I had been extremely warm during our stay. And the air con wasn't great in the room. (No temperature control) The service and facilities where great and there were always sunbeds available outside. The entertainment was good. Nothing outstanding but standard hotel entertainment. The big issue was 11 of out party of 18 came down with sickness and diarrhea. Lasting 24-48hrs. We initially thought it was food. But no-one had been eating the same so we believe it was possibly a bug. I'm not sure. But we were really unwell. Which made alot of us lose a few days of our holiday and lose confidence in the food. Which was disappointed. Also, when we reported this to reception they made out as if we where lying. But if you read other reviews you can clearly see we weren't the only ones. I can safely say I wouldn't stay here again.

Our experience at this hotel was very disappointing. We were on a family holiday with a group of eight people, and unfortunately, our trip got off to a terrible start. While we were at reception completing the check-in process and organizing our booking, my wife and her aunt were sitting on a nearby couch waiting for us. According to my wife's aunt, a group of people distracted them and stole the backpack belonging to my wife's cousin. We hadn't even checked in yet, and we had already been robbed. We immediately reported the incident to the hotel's managing director, hoping for support and understanding. Sadly, we received neither. Instead of showing empathy or offering assistance, we felt that we were being lectured about the situation. The lack of compassion made an already traumatic experience even worse. The stolen backpack contained several important personal belongings, including electronic devices and two pairs of sunglasses worth approximately €400 each. Losing these valuables on the very first day of our holiday caused significant stress and anxiety, and it affected our entire week's vacation. On a positive note, the reception staff, housekeeping team, bar staff, and restaurant employees were all friendly, helpful, and professional. The hotel facilities were also clean and well maintained. However, the food selection was quite repetitive, with breakfast and dinner offering almost the same choices every day. In addition, we did not find the hotel particularly suitable for families with children. Overall, the theft incident and the management's response overshadowed any positive aspects of our stay, making it an experience we would not want to repeat.

We enjoyed a multi-generational holiday at this hotel, booked through EasyJet Holidays. There were six of us staying across three rooms on a half-board basis. The hotel is situated slightly away from the main marina and resort area, around 2–3 km away. There is a bus stop directly outside the hotel, with frequent services taking around 10 minutes to reach the marina. There are also a handful of bars and restaurants within walking distance along the main road if you fancy a change of scenery. We received a warm welcome on arrival. The rooms were spacious, clean, functional and all benefited from sea views. Breakfast was excellent, offering a wide variety of options to cater for different tastes, nationalities and dietary requirements. The omelette station was particularly popular with plenty of healthy and indulgent choices available. Dinner  offered a good selection with themed evenings providing some variety throughout the week, including cuisines such as Chinese and Mexican, alongside the usual staples. We also purchased toasties and pizzas from the pool bar for lunch on a few occasions. Unfortunately, four of the six members of our group became quite unwell during the holiday, suffering from sickness and diarrhoea. As we did not eat anywhere outside the hotel during our stay, it is difficult not to consider the possibility that the illness may have originated from food consumed at the hotel, whether from the main restaurant or the pool bar. Equally, we cannot be certain of the cause, as illness can spread through contact with other guests and shared facilities. We are particular & cautious about hygiene, regularly washing our hands and even using the napkins provided to handle the  serving utensils at the buffet. Looking back at what we had eaten, we suspected the pool bar food may have been the most likely source, but this remains speculation. Regardless of the cause, it was disappointing to spend several days confined to our rooms and concerned about what we could safely eat before travelling home.

My husband and I both fell ill vomiting violently all night which made it super hard to take care of our 2 small children. It ruined 3 days of our holiday. We told hotel reception and all they told us to do was to drink tea. Please avoid this hotel at all costs. They are clearly doing something wrong when it comes to food hygiene.

Thank you for another lovely stay, we came last year and enjoyed it so we decided to stay again. Food and facilities excellent, with bus stops outside for exploring and lovely walk to the Marina, about an hour stroll. Also all staff are so helpful, any problem sorted out straight away, well done. Only complaint, small one, why no Tea and coffee facilities in room, safety I assume Thank you again

Stayed for a week with family in June 26. Stayed in a ‘partial sea view room’. Accommodation was clean but not the biggest. Housekeepers unfailingly polite as were the rest of the staff. Pool area was crowded but had a decent bar/toilets. Sky Bar was a bit hit and miss. At busy times we were told drinks would take 15 minutes to arrive. Breakfast was standard and OK. The hotel is on the beach where a pair of sunbeds will cost you 16 Euros. Many many restaurants within walking distance. Hotel also on a busy road so there was some noise. If you want a bustling resort this is the place for you. But for a more relaxed break I’d go elsewhere

Hotel was very clean, spacious bedroom.Beautifull view from our balcony. Good choice of food. Staff were all friendly. Bus stop in front of hotel.

This is a lovley hotel . Room was big and spacious room 636 . Cleaned every single day it was spotless .we went all inclusive the food was good something for everyone. Fresh omelette every morning and pancakes 🥞 we would deffo recommend and would visit again